McDonald's

190 N Shiloh Rd, Garland
(972) 530-3430

Recent Reviews

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stargirl

paid $40 for food and they decided to charge me for ranch. bs i don’t care if you charge for sauces i should’ve got that for free

Atmosphere: 1

Food: 1

Service: 1

Bhan21

That's the usual

Samuel Cerda

Have been here twice and they have gotten my order wrong. Mind you I what I order wasn’t hard. I order the #9 plain…add Mac sauce. Sweet tea and make the meal large. No Mac sauce on any which they charge you…and they had put mustard and scrapped it off. The second time I order a Big Mac, no pickles add extra Mac sauce. They added extra pickles and no mac sauce. Mind you the screen where you order had my order correct. I guess people in there don’t know how to read. 🙄 worst place ever.

Atmosphere: 2

Food: 1

Service: 3

varun patel

I pulled up to drive through on Oct 29th (Wednesday) around 6 pm and just wanted a order of fries and then I pulled up to the first window after ordering and since no one was there so I pulled up to second window and when I got there the guy helping the lady out gave me attitude and said “it would be easier for everyone if you paid at the first window” and walked away. I told the lady there was no one there to pay there so I rolled up to the second window. The worst experience and shade/attitude I have gotten at a McDonald. Train the staff better and teach em to never leave a window UNATTENDED. He walked away from the window and showed me attitude for not doing his job properly.

Atmosphere: 1

Food: 1

Service: 1

Denis Belobragin

Good and fast service.

Atmosphere: 5

Food: 4

Service: 5

oceanpalace

This McD location uses their self-order kiosks - I guess you may also use their phone app - so there is no cashier at the counter. Once you order you take a number placard and place it where you would like to sit (if you are dining in). Once your order is ready they will bring it out to you at your table (including a tray of condiments for you to choose from if desired). I liked the freshly-made Quarter Pounder with cheese and the hot tasty fries.

Sue Tawwater

Great!!

Atmosphere: 5

Food: 5

Service: 5

Gremlin Gizmo

Placed a mobile order to pick up, and had to go inside after waiting 25 mins in the mobile parking spot. Went inside to a filthy restaurant and employees chatting it up in the back. A man took my phone and said he couldn’t find my order. Maybe cleaning up and stopping the gossip will help with staying organized.

Atmosphere: 1

Food: 1

Service: 1

Gary Bilpuch

No milkshakes as usual.

Atmosphere: 1

Food: 1

Service: 1

Sam Hundt

Awful service, order not correct and to top it all off the mix on the sodas is off and it's so sweet it's undrinkable. Just don't go here if you have a choice

Food: 2

Service: 1

Jason B

Running late so stopped by to get a wrap and they pulled me into stall one after 5 minutes my smoothie melted so I went inside to wait another 5 for a ranch wrap. Will never come back here. Don’t have a drive thru if you’re struggling to get 2 chicken wraps out in under 10 minutes. Worst service I’ve ever had from a McDonald’s I recommend you go somewhere else if u want your food fresh and on time.

Atmosphere: 1

Food: 1

Service: 1

Secret Shopper

Ordered food through the app and it was immediately canceled after placing the order with no reason. Now I have to wait for a refund.

Atmosphere: 1

Food: 1

Service: 1

Kelesa Biggers

I went today for lunch (order#14) and at first my soda was flat so I turned around and went back to change it . Then when I arrived back to work to eat . I opened my burger to see the bottom bum was molded. My chicken nuggets had black stuff in it. The only thing edible were the fries. I feel extremely sick and at this point $5 is not worth the trouble of how disgusted I feel. Someone needs to come and check the standards. This could have put me in the hospital.

Food: 1

Jajnaseni Mohaprajnya

Worst service!!taking order online did payment but while time of receiving my food the guy said breakfast is not available!
The customer service guy also talked badly.
Not recommended this Macdonald

Atmosphere: 1

Food: 1

Service: 1

Novell Miller

Didn't get to eat there because of something that came up, but will next time. The atmosphere while we walked around with our granddaughters was fun

Atmosphere: 5

Service: 5

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