The service is good, but fucking chicken is always like chicharron. I always call for them to cook it fresh, but they always give me mummy chicken from Old Days because it always tastes like pork rinds.
Atmosphere: 2
Food: 1
Service: 4
Emerson Sandoval
Good service and great flavor in the food... there is always a table available and the girls take great care of you
Atmosphere: 5
Food: 5
Service: 5
Edie Escoto
Really bad service He WAS a customer at least once a month. Good luck !
Sandra Rodríguez
I was disappointed to discover hidden extra plate and cup fees that were not transparently communicated prior to my visit. As a customer, I believe it is essential to be fully informed of all potential charges and fees before making the decision to dine at a restaurant. Providing clear information about menu items and associated costs allows individuals to make informed choices about where they wish to enjoy their meals. In addition, it came to my attention that gratuity is charged as a service charge at your restaurant. While I understand the importance of compensating service staff, the lack of transparency regarding this practice can lead to confusion and dissatisfaction among patrons. I urge you to reevaluate your approach to menu and fee transparency to enhance the overall dining experience for your customers. By giving individuals the option to know and understand all associated costs upfront, you can foster trust and loyalty within your customer base.
Atmosphere: 1
Food: 1
Service: 1
Genesis Escalante
They take 1 hour to serve the food… until your hunger goes away…
Atmosphere: 1
Food: 1
Service: 1
Ubenia Hernandez
One day the chicken is delicious, another day they don't give it raw, everything is dry without flavor, they don't put any dressing on it.
Food: 1
Griselle Deras
We love this place. It’s a lil taste of Honduras in Dallas.
Lilita Posadas
Honestly, I usually come to eat at this place but lately Ella's is abusing when it comes to paying, they are just charging an exaggerated minimum charge of $10 just for Eating in the place but I ordered the food to go so they also made an $8 surcharge! Don't go to this place or they will scare you. The prices are not those on the menu! Be careful, they are thieves
Atmosphere: 1
Food: 2
Service: 1
Teresa Estrada
I love pupusas🥰, and dishes with chicken and slices
Parking: Thank you
Kid-friendliness: Yeah
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tamarindo, Baleada Con Huevo Y Tomate, Sopa de Mondongo
We have the habit of always looking for Honduran food every time we go out. The food doesn't taste good here even the egg. Before I didn’t check the receipt in detail, at the same time that I pay I check it and ready to leave my tip I see that I have already charged 6%, do I tell the cashier is my own tip already included in the bill? Yes, she said… ok I said and so I didn’t leave my tip which was more or less what I was thinking of giving her. And I check it carefully since I left a double tip somewhere else because they had already charged me for it and I had already given it to the waitress, obviously I couldn’t take it away from her. And I start to think if the waitress doesn’t give good service, how does the restaurant start charging a certain percentage to give to the waitress? Many of us know how to recognize the work of the waiters, but we must also keep in mind that it is not an obligation, it is simply out of courtesy for the good service provided and that includes many things. What the restaurant should do is pay its employees better per hour so that they are motivated, because they do not only live off tips, they live off the salary that the restaurant pays them, so the restaurant is not going to come and demand tips on the bill from customers, how to get into the good habit of leaving a tip when the restaurant is not doing well. Tipping is voluntary, not obligatory. Another thing is if you serve coffee, if the waitress did not ask if there was milk and sugar inside, nor did the customer tell her, you should not assume that the customer wants everything inside, everyone knows how they want it prepared, with the amount of milk that they put in, the coffee was not hot. Even fast food restaurants know this, and this is not a fast food restaurant. You have to improve good service, small things make a big difference.
Atmosphere: 3
Food: 3
Service: 3
raul reyes
I like
Atmosphere: 5
Food: 5
Service: 5
Fabiola Makeup
In truth, the food is delicious, I frequently visit the place, just today I had a bad experience, let me give you context. Today, there was an elderly lady selling her bracelets, looking for daily bread, which she has no nothing bad, most of us customers were moved and agreed to buy from her and just like that out of nowhere one of the cooks came out to tell her to leave and speak to her in a loud voice, joking her and not in a good way, she even said unnecessary things that were orders from the owners because they were watching on the cameras ? it bothered me so much to hear how he was treating the lady who was eating and I preferred not to continue doing so and I agreed to tell the lady to sit down to eat at my table and she, embarrassed, did not want to and It bothers me more to see her crying because of the shame that the cook made her feel. I start to think, these people don't think that they are going to reach an age like that and it could be that they can live in the lady's condition. In truth, they should be a little older. reasoning or at least having ethics to be able to say things in the best way and the owners are supposed to be of the Christian religion but I was surprised by the way they sent her away. Then the lady with tears said that the only thing she was doing was looking for her food and for her treatments that she seems to be from the heart, the truth is, for this reason I do not plan to return to this place because they are bad-hearted people
Dayani Martínez
The waitresses have a very bad character, they are never in the mood to serve, if they don't like their job why do they continue working?
The boys are very kind.
Atmosphere: 5
Service: 5
The service is good, but fucking chicken is always like chicharron. I always call for them to cook it fresh, but they always give me mummy chicken from Old Days because it always tastes like pork rinds.
Atmosphere: 2
Food: 1
Service: 4
Good service and great flavor in the food... there is always a table available and the girls take great care of you
Atmosphere: 5
Food: 5
Service: 5
Really bad service
He WAS a customer at least once a month.
Good luck !
I was disappointed to discover hidden extra plate and cup fees that were not transparently communicated prior to my visit.
As a customer, I believe it is essential to be fully informed of all potential charges and fees before making the decision to dine at a restaurant. Providing clear information about menu items and associated costs allows individuals to make informed choices about where they wish to enjoy their meals.
In addition, it came to my attention that gratuity is charged as a service charge at your restaurant. While I understand the importance of compensating service staff, the lack of transparency regarding this practice can lead to confusion and dissatisfaction among patrons.
I urge you to reevaluate your approach to menu and fee transparency to enhance the overall dining experience for your customers. By giving individuals the option to know and understand all associated costs upfront, you can foster trust and loyalty within your customer base.
Atmosphere: 1
Food: 1
Service: 1
They take 1 hour to serve the food… until your hunger goes away…
Atmosphere: 1
Food: 1
Service: 1
One day the chicken is delicious, another day they don't give it raw, everything is dry without flavor, they don't put any dressing on it.
Food: 1
We love this place. It’s a lil taste of Honduras in Dallas.
Honestly, I usually come to eat at this place but lately Ella's is abusing when it comes to paying, they are just charging an exaggerated minimum charge of $10 just for Eating in the place but I ordered the food to go so they also made an $8 surcharge! Don't go to this place or they will scare you. The prices are not those on the menu! Be careful, they are thieves
Atmosphere: 1
Food: 2
Service: 1
I love pupusas🥰, and dishes with chicken and slices
Parking: Thank you
Kid-friendliness: Yeah
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tamarindo, Baleada Con Huevo Y Tomate, Sopa de Mondongo
Restaurantji Recommends
Poor customer service.
We have the habit of always looking for Honduran food every time we go out. The food doesn't taste good here even the egg. Before I didn’t check the receipt in detail, at the same time that I pay I check it and ready to leave my tip I see that I have already charged 6%, do I tell the cashier is my own tip already included in the bill? Yes, she said… ok I said and so I didn’t leave my tip which was more or less what I was thinking of giving her. And I check it carefully since I left a double tip somewhere else because they had already charged me for it and I had already given it to the waitress, obviously I couldn’t take it away from her. And I start to think if the waitress doesn’t give good service, how does the restaurant start charging a certain percentage to give to the waitress? Many of us know how to recognize the work of the waiters, but we must also keep in mind that it is not an obligation, it is simply out of courtesy for the good service provided and that includes many things. What the restaurant should do is pay its employees better per hour so that they are motivated, because they do not only live off tips, they live off the salary that the restaurant pays them, so the restaurant is not going to come and demand tips on the bill from customers, how to get into the good habit of leaving a tip when the restaurant is not doing well. Tipping is voluntary, not obligatory. Another thing is if you serve coffee, if the waitress did not ask if there was milk and sugar inside, nor did the customer tell her, you should not assume that the customer wants everything inside, everyone knows how they want it prepared, with the amount of milk that they put in, the coffee was not hot. Even fast food restaurants know this, and this is not a fast food restaurant. You have to improve good service, small things make a big difference.
Atmosphere: 3
Food: 3
Service: 3
I like
Atmosphere: 5
Food: 5
Service: 5
In truth, the food is delicious, I frequently visit the place, just today I had a bad experience, let me give you context. Today, there was an elderly lady selling her bracelets, looking for daily bread, which she has no nothing bad, most of us customers were moved and agreed to buy from her and just like that out of nowhere one of the cooks came out to tell her to leave and speak to her in a loud voice, joking her and not in a good way, she even said unnecessary things that were orders from the owners because they were watching on the cameras ? it bothered me so much to hear how he was treating the lady who was eating and I preferred not to continue doing so and I agreed to tell the lady to sit down to eat at my table and she, embarrassed, did not want to and It bothers me more to see her crying because of the shame that the cook made her feel. I start to think, these people don't think that they are going to reach an age like that and it could be that they can live in the lady's condition. In truth, they should be a little older. reasoning or at least having ethics to be able to say things in the best way and the owners are supposed to be of the Christian religion but I was surprised by the way they sent her away. Then the lady with tears said that the only thing she was doing was looking for her food and for her treatments that she seems to be from the heart, the truth is, for this reason I do not plan to return to this place because they are bad-hearted people
The waitresses have a very bad character, they are never in the mood to serve, if they don't like their job why do they continue working?
Atmosphere: 3
Food: 5
Service: 1
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