The Garland Texas location is the worst place to order a pizza from online...I have experienced 2 incidents of having my card charged twice or incorrectly. I called and I was directed to call my bank, but the charges actually were charged from that location. Be aware of credit card and debit card transactions when placing an order from this location. Horrible, horrible customer service.
Atmosphere: 4
Food: 4
Service: 1
Gabriel Conklin
I never got my food for delivery because they use door dash. i’m telling you for your peace and mind if you want pizza from this store, go pick it up. Order carry out. Less stressful and you get your food.
Atmosphere: 1
Food: 1
Service: 1
Wendy Sayles
This place is AWESOME!!!!!! Pizza arrives in 15 minutes of delivery, hot and fresh!!! Keep up the good work Papa Johns on Broadway!!! Delicious 😋😋😋😋
Food: 5
Dayon Jacob
Ordered pizza today and is overcooked and super dry.. So bad....
Atmosphere: 2
Food: 1
Service: 3
BreAnner Hatchett
I don’t know what’s better. The food or the service. Love this location! Everyone is always so nice. Today I made a mistake on my mobile order and Jessie got me taken care of! Thanks again!
Just ordered a shaq pizza When I tell you it had 6 slices of pepperoni literally 6 Wow And barely any cheese
Food: 1
Heather Miller
Have ordered from this papa johns several times while working. They are fast. The pizza was hot and there was plenty of toppings.
Food: 5
Service: 5
Yoga Flame
Ordered delivery and the driver left the food on the ground, next to our trash bin, without so much as a courtesy knock. Did a follow up survey, was told I would receive a credit to my account. Nope. I didn't. Won't be eating at this particular papa johns anymore.
Atmosphere: 3
Food: 3
Service: 1
Ryan Lozano
Sucks. Traffic is terrible. An for what? Stupid people with less standards. Not me. I'll take the exit .
Atmosphere: 1
Food: 2
Service: 1
Brandy Cox
I ordered original crust and the crust was FLAT. Had so much grease I could not eat it. Definitely will not be ordering again.
Ordered a large works pizza, which was delicious. However, I also also ordered cheese sticks. See photos. I paid $8.99 for a box of cheesy grease, very disappointing. Another night.
Food: 2
Service: 5
Jose Hervert
False advertising alot of cheese, salt, & grease on the “alfredo chicken” bearly any chicken guess ill be going back to domino’s. The pizzas were fine and so was the cheese sticks. Disappointed ☹️ so expensive also
Food: 1
Service: 5
Abraham Park
I walk into the store, and no one is manning the register. One employee is just sitting in the back, and it takes him awhile, roughly 30 to 40 seconds, to acknowledge my presence. The pizzas were so thin that I almost thought I clicked thin crust for both of my pizzas. It was basically trying to impersonate a lousy version of a New York style pizza. By far the worst pizzas I had from any of the pizza chains, and I hope this location either closes or hires better management.
Food: 1
Service: 2
Asalethia Tribble
My order was incorrect. But, the manager fixed and credited my account for the whole order. The manager was nice and very understanding! I definitely will come back! The food was fresh!
Vegetarian options: Fresh veggies are always available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks, lg Specialty Pizza, Special Seasonings, Breadsticks
Amanda Bermea Grisham
I never leave reviews but this will be my first. I ordered delivery through Grub Hub. When I received this order, it was incorrect. I called the rest to let them know. The guy who answered the phone didn't even let me finish - cut me off and told me I needed to contact Grub Hub. I went on to finish and tell him what my order was - he tells me that Grub Hub made the mistake - they placed the order for a cheese pizza not a pepperoni. I told him I was looking at the order and see pepperoni. He kept cutting me off - I was still trying to get the pepperoni pizza - he rude argumentative and refused to give his name. Anyhow, I ordered the pizza went and picked it up. I just was taken back by how rude and so not helpful he was. It was like he was just trying to fight. Also I sent Grub Hub a notice - they immediately refunded my money for the order. They were great! This is the only location I come to and the only order I ever place with them. I am annoyed by this one employee - I don't usually have a problem with this location.
The Garland Texas location is the worst place to order a pizza from online...I have experienced 2 incidents of having my card charged twice or incorrectly. I called and I was directed to call my bank, but the charges actually were charged from that location. Be aware of credit card and debit card transactions when placing an order from this location. Horrible, horrible customer service.
Atmosphere: 4
Food: 4
Service: 1
I never got my food for delivery because they use door dash. i’m telling you for your peace and mind if you want pizza from this store, go pick it up. Order carry out. Less stressful and you get your food.
Atmosphere: 1
Food: 1
Service: 1
This place is AWESOME!!!!!! Pizza arrives in 15 minutes of delivery, hot and fresh!!! Keep up the good work Papa Johns on Broadway!!!
Delicious 😋😋😋😋
Food: 5
Ordered pizza today and is overcooked and super dry..
So bad....
Atmosphere: 2
Food: 1
Service: 3
I don’t know what’s better. The food or the service. Love this location! Everyone is always so nice. Today I made a mistake on my mobile order and Jessie got me taken care of! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Bacon Pizza, Pizzas Wings
Just ordered a shaq pizza
When I tell you it had 6 slices of pepperoni literally 6
Wow
And barely any cheese
Food: 1
Have ordered from this papa johns several times while working. They are fast. The pizza was hot and there was plenty of toppings.
Food: 5
Service: 5
Ordered delivery and the driver left the food on the ground, next to our trash bin, without so much as a courtesy knock. Did a follow up survey, was told I would receive a credit to my account. Nope. I didn't. Won't be eating at this particular papa johns anymore.
Atmosphere: 3
Food: 3
Service: 1
Sucks. Traffic is terrible. An for what? Stupid people with less standards. Not me. I'll take the exit .
Atmosphere: 1
Food: 2
Service: 1
I ordered original crust and the crust was FLAT. Had so much grease I could not eat it. Definitely will not be ordering again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a large works pizza, which was delicious. However, I also also ordered cheese sticks. See photos. I paid $8.99 for a box of cheesy grease, very disappointing. Another night.
Food: 2
Service: 5
False advertising alot of cheese, salt, & grease on the “alfredo chicken” bearly any chicken guess ill be going back to domino’s. The pizzas were fine and so was the cheese sticks. Disappointed ☹️ so expensive also
Food: 1
Service: 5
I walk into the store, and no one is manning the register. One employee is just sitting in the back, and it takes him awhile, roughly 30 to 40 seconds, to acknowledge my presence. The pizzas were so thin that I almost thought I clicked thin crust for both of my pizzas. It was basically trying to impersonate a lousy version of a New York style pizza. By far the worst pizzas I had from any of the pizza chains, and I hope this location either closes or hires better management.
Food: 1
Service: 2
My order was incorrect. But, the manager fixed and credited my account for the whole order. The manager was nice and very understanding! I definitely will come back! The food was fresh!
Vegetarian options: Fresh veggies are always available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks, lg Specialty Pizza, Special Seasonings, Breadsticks
I never leave reviews but this will be my first. I ordered delivery through Grub Hub. When I received this order, it was incorrect. I called the rest to let them know. The guy who answered the phone didn't even let me finish - cut me off and told me I needed to contact Grub Hub. I went on to finish and tell him what my order was - he tells me that Grub Hub made the mistake - they placed the order for a cheese pizza not a pepperoni. I told him I was looking at the order and see pepperoni. He kept cutting me off - I was still trying to get the pepperoni pizza - he rude argumentative and refused to give his name. Anyhow, I ordered the pizza went and picked it up. I just was taken back by how rude and so not helpful he was. It was like he was just trying to fight. Also I sent Grub Hub a notice - they immediately refunded my money for the order. They were great! This is the only location I come to and the only order I ever place with them. I am annoyed by this one employee - I don't usually have a problem with this location.
Service: 1
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