Kirk helped me out on the eclipse day. Super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Emma Epp
i had to wait almost 2 hours for my pizza nd when they bring it it’s completely wrong and there was hair all in it y’all are a horrible pizza place!!!
Atmosphere: 1
Food: 1
Service: 1
ashley nance
Literally the worst Pizza Hut. Our delivery is constantly 20+ minutes late and order is almost ALWAYS wrong! Tonight our order was 30 minutes late and they showed up with only half of our order. When I called the manager he was extremely rude. Never ever again.
Atmosphere: 1
Food: 1
Service: 1
Chelsea Geiger
Got our pizza but not our soda. Tried to call and ask for our soda, since we paid cash and nobody answers the freaking phone. Paid for a 2L of soda that we never got and can't get refunded so enjoy y'all's free money I guess.
Service: 1
Lalo Velazquez
It's fucking expensive.
Atmosphere: 1
Food: 1
Service: 1
MaryLou Warren
We ordered 2 pizzas for pickup. 1) Italian pizza with stuff crust. 2) hamburger pizza on half and add onions with stuff crust. When we got home with the pizza the first pizza was fine. The second one was half hamburger and half onion. Meaning half of the pizza was an onion pizza. We called 5 times and they kept hanging up on us. Finally a man talked to us and said they didn’t have a pizza order with our phone number. I told him we had a call log when it was ordered, plus the 5 following calls. Plus we had a receipt. Then he hung up on us again. It was a mistake on their end but he didn’t want to discuss it or make it right. I won’t buy from them again.
Food: 1
Service: 1
Samer Awad
Them liars I have a credit and them I don’t wanna give me the credit. Be careful guys them not honest people.
Amber McCullough
I'm not going to put a low review. The food, and the lady who answered to take my order was nice. BUT OMFG......please fix the website. It changed my order on me. Each item I added took 5 to 10 mins to load....I finally said f it, and call. Please just fix the site.
I decided to order the meatlovers pasta, it was very delicious, if you are a meat lover, you will not be disappointed. I will definitely order this again.
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
H Mead
Food was cold! Don't waste your money on the chicken. It asked what I recommend on that list to go somewhere
Atmosphere: 2
Food: 1
Service: 2
Jose Alfredo
Ordered pizza at 4:20pm and it arrived late again at 6pm, ordered 2 sets of wings and the wing sauce was spilled inside the bag which caused a messy spill when i opened it, order was also left outside with no doorbell ring to notify the order had arrived, 2nd time this has happened at this
Atmosphere: 1
Food: 1
Service: 1
Ryan Crissey
Order was quick, food was hot and not just warm. Driver was friendly, professional, and polite. Outstanding experience!
During thanksgiving break I tried to redeem some reward points for wings so my kids could eat while out of school. I ordered an 8 piece wing and then attempted to call the store several times (4 to be exact) to request that the wings be cooked a little longer due to the fact the last time two times I ordered at this particular location there were a few undercooked wings so I wanted to avoid going back up there for it to be corrected. I have a newborn at home and didn’t want to be inconvenienced or inconvenience the staff by recooking them. I finally got ahold of the manager Kirk Freeman on the 4th attempt and requested for the wings to cook a little longer and he refused to do so stating that the wings were done. I explained the situation, he said he wouldn’t cook them longer based on a “possibility “ they were undercooked but I could come and try them once I was there and if I didn’t like them, he would recook them at that point. That seemed super weird and I’ve never been told the wings can’t be cooked longer, so I proceeded to ask for his name. He then quickly responded, “ ugh, I’ll recook them and they’ll be ready in 10 minutes” hung the phone up, and never gave his name. When I arrived at the store to pick the wings up, he slung them across the counter in a bag at me and STILL refused to give his name and store number. He threatened to call the police on me as well with a baby car seat in hand simply because I continued to request his name and store number. Luckily I found a receipt that had the store info on it on the counter. I asked another lady who worked there for his name and he told me I couldn’t talk to her because she doesn’t speak English, at which point I told him I speak Spanish and asked her for his name again. The name was finally given to me and I left to call customer service WITHOUT the wings because I was worried something may have been done to them! Worst experience EVER! Never going back to the garland location on Buckingham and Garland Rd.
Kirk helped me out on the eclipse day. Super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
i had to wait almost 2 hours for my pizza nd when they bring it it’s completely wrong and there was hair all in it y’all are a horrible pizza place!!!
Atmosphere: 1
Food: 1
Service: 1
Literally the worst Pizza Hut. Our delivery is constantly 20+ minutes late and order is almost ALWAYS wrong! Tonight our order was 30 minutes late and they showed up with only half of our order. When I called the manager he was extremely rude. Never ever again.
Atmosphere: 1
Food: 1
Service: 1
Got our pizza but not our soda. Tried to call and ask for our soda, since we paid cash and nobody answers the freaking phone. Paid for a 2L of soda that we never got and can't get refunded so enjoy y'all's free money I guess.
Service: 1
It's fucking expensive.
Atmosphere: 1
Food: 1
Service: 1
We ordered 2 pizzas for pickup. 1) Italian pizza with stuff crust. 2) hamburger pizza on half and add onions with stuff crust. When we got home with the pizza the first pizza was fine. The second one was half hamburger and half onion. Meaning half of the pizza was an onion pizza. We called 5 times and they kept hanging up on us. Finally a man talked to us and said they didn’t have a pizza order with our phone number. I told him we had a call log when it was ordered, plus the 5 following calls. Plus we had a receipt. Then he hung up on us again. It was a mistake on their end but he didn’t want to discuss it or make it right. I won’t buy from them again.
Food: 1
Service: 1
Them liars I have a credit and them I don’t wanna give me the credit. Be careful guys them not honest people.
I'm not going to put a low review. The food, and the lady who answered to take my order was nice. BUT OMFG......please fix the website. It changed my order on me. Each item I added took 5 to 10 mins to load....I finally said f it, and call. Please just fix the site.
Always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Staff always friendly. Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
I decided to order the meatlovers pasta, it was very delicious, if you are a meat lover, you will not be disappointed. I will definitely order this again.
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Food was cold! Don't waste your money on the chicken. It asked what I recommend on that list to go somewhere
Atmosphere: 2
Food: 1
Service: 2
Ordered pizza at 4:20pm and it arrived late again at 6pm, ordered 2 sets of wings and the wing sauce was spilled inside the bag which caused a messy spill when i opened it, order was also left outside with no doorbell ring to notify the order had arrived, 2nd time this has happened at this
Atmosphere: 1
Food: 1
Service: 1
Order was quick, food was hot and not just warm. Driver was friendly, professional, and polite. Outstanding experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Cheese Sticks, Meat Lovers Pizza, Breaded Boneless Wings, Pepperoni Lovers Pizza
During thanksgiving break I tried to redeem some reward points for wings so my kids could eat while out of school. I ordered an 8 piece wing and then attempted to call the store several times (4 to be exact) to request that the wings be cooked a little longer due to the fact the last time two times I ordered at this particular location there were a few undercooked wings so I wanted to avoid going back up there for it to be corrected. I have a newborn at home and didn’t want to be inconvenienced or inconvenience the staff by recooking them. I finally got ahold of the manager Kirk Freeman on the 4th attempt and requested for the wings to cook a little longer and he refused to do so stating that the wings were done. I explained the situation, he said he wouldn’t cook them longer based on a “possibility “ they were undercooked but I could come and try them once I was there and if I didn’t like them, he would recook them at that point. That seemed super weird and I’ve never been told the wings can’t be cooked longer, so I proceeded to ask for his name. He then quickly responded, “ ugh, I’ll recook them and they’ll be ready in 10 minutes” hung the phone up, and never gave his name. When I arrived at the store to pick the wings up, he slung them across the counter in a bag at me and STILL refused to give his name and store number. He threatened to call the police on me as well with a baby car seat in hand simply because I continued to request his name and store number. Luckily I found a receipt that had the store info on it on the counter. I asked another lady who worked there for his name and he told me I couldn’t talk to her because she doesn’t speak English, at which point I told him I speak Spanish and asked her for his name again. The name was finally given to me and I left to call customer service WITHOUT the wings because I was worried something may have been done to them! Worst experience EVER! Never going back to the garland location on Buckingham and Garland Rd.
Atmosphere: 1
Food: 1
Service: 1