Pizza Hut
6850 N Shiloh Rd Suite I, Garland
(972) 414-3606
Recent Reviews
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They always get the order spot on and their customer service is fantastic. Good quality and consistency always from the food. Rhonda specifically is a really awesome human being who truly cares about her customers, she went above and beyond with helping me out with an order error and always has a positive attitude and amazing work ethic. She deserves some serious praise, a raise, and appreciation! Thank you pizza hut and thank you Rhonda for making my night so much better!
Atmosphere: 5
Food: 5
Service: 5
This is my second and last time ordering Pizza Hut from this location. Don’t waste your time. The first time the delivery man provided my boxes smushed in. This time the pizza and fries were cold. The pizza looked poorly done. Then the delivery man didn’t even give me my extra sauces which i paid for and he had to bring them back. Don’t waste your time with this location. The dood is not worth your money here
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut is a convenient choice, but the experience can be hit or miss. On a recent visit, I found the store reasonably clean, though it could use a bit of freshening up. The staff was friendly enough, but they seemed a bit understaffed, so service was slower than expected. My pizza came out hot, which was nice, but the toppings were a bit sparse, and the crust felt greasier than usual. It’s a decent spot for a quick pizza fix, but I think there’s room for improvement, especially in quality and speed. Overall, a solid three-star experience.
Atmosphere: 4
Food: 4
Service: 4
The manager didn’t know how to used a cupón when it comes to T mobile Tuesday
even tho she try helping and didn’t manage she still gave us are food as a discount she went about and beyond environment clean and well respected food was fast and fresh thank you so much great experience definitely will come back
Atmosphere: 5
Food: 5
Service: 5
Too much sauce and the dough tasted sweet. Pizza is falling apart
Atmosphere: 3
Food: 1
Service: 3
Great people who were able to assist even when the app was broken
Atmosphere: 5
Food: 5
Service: 5
Very quick, friendly, and accommodating staff.
The staff here presented each box of food to me - they opened each box top to show me the food, then quickly closed and packaged it up and moved on to the next box's presentation. This is the only store I have seen do this. I was grateful for their process and thus was confident in the quality and accuracy of my order. Multiple saff worked efficiently together to fulfill my order and checkout. I was actually impressed. Nicely done, and thank you!
Atmosphere: 5
Food: 5
Service: 5
I ordered a large pizza online, and somehow, one of the toppings did not come over correctly. They were very accommodating and understanding and remade my pizza without any issue. 5 Stars for the Shiloh location.
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this location it’s horrible
First problem the manager shift lead was rude gave me to most disgusting pizza ever tonight was just the ending I will never come there again big guy told me I had to stay and wait on my order
Cause he had to make orders I literally had to wait for my food for over 10 mins and after that the food and wings was trash I’m done
Atmosphere: 1
Food: 1
Service: 1
Very bad surface
Service: 1
Restaurantji Recommends
Great food!! We had wings and fries. Fries were GREAT.
Atmosphere: 5
Food: 5
Service: 5
Got here quicker than expected and the very best delivered pizza I've ever had great dessert fantastic job y'all !!
Atmosphere: 5
Food: 5
Service: 5
Never in my life have I been disrespected that much by staff. I was basically yelled at. I hope this person looses his job.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza
I have to say that Rhonda is absolutely amazing. I love to come here because of her. I definitely will be returning and their pizza is always so fresh.
Arturo Majalca is the best driver and sweetest person ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
This location has gone downhill. To start my pizza was made wrong. (Wrong sauce). No big deal just remake it and move on I wouldn't have wrote a review about it because I frequent this location. When they remade it they used ham instead of bacon. It's was supposed to be BBQ,Chicken, bacon. While I waited the guy I think his name is Ron was pulling up his pants and then touching food with no gloves🤮. I mean reaching into his pants and pulling them up. Buy a belt bud! When I got home all three pizzas were Dry,overcooked and honestly inedible. Nobody wanted this trash they made. Have some pride in your job. These guys all looked like they hated each other and their job. The only thing that they didn't screw up was the wings... I don't think I'll be back to this location for at least a year.
Atmosphere: 1
Food: 1
Service: 3
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