Subway
5970 Broadway Blvd, Garland
(972) 303-8403
Recent Reviews
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Online order to be picked up at 7:05, was 10 minutes late getting there and was told had to wait 15 more minutes. Only 1 worker in the store. It is now 25 minutes later and still waiting...
Atmosphere: 1
Food: 1
Service: 1
Foreigners, they couldn't understand me and I couldn't understand them.
Parking: Tuna salad was great!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tuna
They always mess up my orders. I'm usually a more mellow person. One or two pieces of stuff missing, I would be, "oh, well". But the fact I pay extra for extra stuff and/or some of the ingredients and STILL not getting the stuff I paid EXTRA for is what is ticking me off. They are stealing money from me, and hoping I won't notice! First, they tried to rip me off by giving me a 6 inch, when I clearly paid for a footlong. And now, they didn't give me the $2 extra avacoda I paid, essentially stealing $2 from me.
This is is warning to everyone who orders Subway online like me. They are BANKING on you not checking your food, so they can rip you off!
I placed an order for pickup from the app for the Broadway location and the artisan was the most unprofessional employee that I have ever experienced. He didn't follow any directions on the order ticket. Just provide meat, cheese and sauce.. no other toppings were included on either sandwich. Got an attitude when I asked them to be wrapped individually and was on a FaceTime call with his girlfriend the entire time which was probably the reason it was late and nothing was correct. I will not be visiting this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Very racist environment. Not sure who the two dudes are they didn’t want to take my order from the jump telling me the coupon I had didn’t work. And when I told them I’ll order online they said it’s going to take 45 to get the order . I HIGHLY wouldn’t recommend anyone coming here when those two are working and also kept talking in different languages when we asked them something yea I’ll never come back.
Atmosphere: 1
Food: 1
Service: 1
Just keep driving. Even the QT across the street has better sandwiches. Ridiculous portions: dude tried to give me 3 onions. Not sure what happened to subway, maybe it's just this location, but spent like $40 on 3 wimpy sandwiches. Also doesn't help that they can't speak or understand English.
Atmosphere: 3
Food: 2
Service: 1
Worst subway in this area. Workers can't read simple instructions, rude as hell can't speak English, guy at register got mad because he didn't know to do the gift card and snatched the card from my hand. Wish I could give it 0 stars never going back.
Atmosphere: 1
Food: 1
Service: 1
The Arab guy that’s making sandwiches doesn’t even understand or speak English. Also super slow making sandwiches. No Greeting at the door. Looks dirty. And the guy that’s handling money wasn’t even changing gloves when touching food.
Service: 1
New management has taken over and it’s for the worst. Like the other recent comments, sandwich had maybe 3 pickle and jalapeños slices each on a foot long with next to no sauce. Also, the guy was just wearing a t shirt, shorts and open toe shoes and proceeded to touch my sandwich with his bare hands to close it. After I called him out for it, dude put on a glove and tried to still hand me that sandwich. Used to be the best subway by far but naturally I will not be back at least for another 6 months to a year. I Only swing by when they do the BOGO deal anyways so not too big of a loss.
Photo was supposed to have 5 veggie toppings but you can’t tell
Atmosphere: 1
Food: 1
Service: 1
Placed an online order for pickup. Got there at the alloted time, but had to wait 30+ minutes for the order. The interior of the business was dingy looking - not messy, but not really clean either. Store had no wheat bread. The bread was more like a baguette - thin and hard - than an Italian loaf. The vegetables were very sparingly added to the sandwiches. Overall, the sandwiches had very little flavor. Very disappointing. We won't be getting sandwiches from Subway again. This particular location should be avoided at all cost! You'd be better off learning how to photosynthesize than eat here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I will never go there again the service was awful I order my food online to pick at 140 and did not get my food till 3pm the guy that was there was on the phone and said I had to wait for his partner to show up. And when his partner showed up he did not was his hand at all and just put gloves on. Was not in outfit attire at all and then took someone else's order. And then got done with there order and use the same gloves to make my food and when I put on the app for more on there there was hardly anything on there. I'M SO UPSET I WILL NEVER GO THERE AGAIN!
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HERE service is trash I did my online order and had to wait 40 minutes and had to say something just for this Iranian to start making my sandwich just for them to barely put any tuna on the sandwich. They never have anything that's on the app ? GO TO ANOTHER SUBWAY PLEASEEEE FOR YOUR
Atmosphere: 1
Food: 1
Service: 1
Slow working, don't understand orders very well
Vegetarian options: The veggie section is not clean, there is availability for contamination and inspection is undesirable
Parking: Strip mall
Kid-friendliness: 6 inch cut off ends make a kid friendly sandwich nobody asks about the kid otherwise
Wheelchair accessibility: Tables have all pullout chairs besides like a few booths
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Steak & Cheese, Subway Club
Nice staff, very clean
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo, Cookies
Horrible day here 5/23/2024. 1, the girls who are normally their were not. It was two men who did not know what they were doing and bagged the wrong sandwiches, even after the customer told him so. Made us keep the same lousy sandwich which barely had any tuna or veggies on it. If I see them serving again I will turn around and walk out. Bring back the girls'. Good luck
Atmosphere: 1
Food: 1
Service: 1
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