Ordered curbside and my sandwich was DRY even though I had 3 dressings & I asked for toasted sandwich and it was not toasted at all. Employee was kind of rude when handing me the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Otis Wilburn
The service is what is the worst aspect of this Subway. The sandwich makers do not seem to like their customers at all and1. Do not listen to how the customer wishes to have their sandwiches made.2. Rude and smart mouthed3. Handles the sandwiches poorly4. Too often waits until they are out of the meats or veggies or condiments before restocking which5. Has them to leave the sandwich in the wide open for several minutes6. Often overcharged for various items.There is one particular employee l, a much older man who is basically over his head here. Rude, smart mouthed, and sloppy looking. Poor handler of sandwiches and does not listen as you have to repeat yourself over and over again and he will still get it wrong which causes frustration. He really needs to go. Honestly this store does not deserve any stars and will no longer step foot there again. Will just drive further to another location or to Pot Belly.
Atmosphere: 1
Food: 3
Service: 1
Maryam A
Understaffed, rude employees, have no care at all in how they handle customers sandwiches. I came here on 2 different occasions 1 time me and another customer walked in and there was no one to help. Apparently the lady was sitting in the back for a good 10 minutes before she decided to help, in hopes of the customers getting tired of waiting and leaving. Another time I came in and an older man who’s names was Roman made my sandwich with no care what’s so ever. It makes me think would they prepare they’re own food the same way they make it for customers? ? I felt bad because he is older and was on his own with no help and does not even know how to use the register, I had to help him with the card machine with another customer who was in the line before me. Never going back to this one, absolutely a joke.
Atmosphere: 1
Food: 1
Service: 1
Bradd Ferraris
Best Subway in Garland!
Atmosphere: 3
Food: 4
Service: 5
Daniel Serrano
I tried to buy a gift card and the Hispanic lady who was serving told me that I could only pay in cash, not a debit or credit card.. first time a subway asks me to pay in cash, the lady was
Atmosphere: 1
Toni Farmer
We ordered Door Dash and when I got my food the person at Subway apparently didn't read my order because I asked for mayo and cheese on my tuna bowl. Did I get either?! Hell no! I also asked for Bacon, why would you put UNCOOKED bacon on a bowl/sandwich?! The least you could've done is heat it up first!! ??
Food: 2
Terri Iwamoto
My husband ordered 5 foot longs and I went to pick them up. This guy barely reads and writes English and screwed up all 5 sandwiches. How do you do that. He put the same spicy sauce and jalapeños on them all. I am disgusted with this place. $60 fricken dollars and get home to this. Get someone in there to train him how to read orders or I am not ever going back. And that guy is super rude!
Recommended dishes: American Club, Steak & Cheese
Laobshoe
Order was all wrong and not toasted. They toasted it after the fact and everything tasted disgusting because they heated it with all vegetables and didn’t remake it. Older employee then proceeds to say in Spanish that I look the way I look because I eat too much. Also proceeds to talk about other customers in Spanish saying they ordered all this food n now they don’t want to pay.. He’s a rude employee and makes the location a 0 star experience to eat here.
Atmosphere: 1
Food: 1
Service: 1
Meghan Vlach
Ordered on App. Nothing was ready and I had to wait 20 minutes. One poor guy behind counter. On a cowboys Sunday?
Atmosphere: 2
Food: 1
Service: 1
Don Lee
Great staff and consistent menu... They need to update their marketing to expand their geographic reach... I just want Subway to be successful for a long time!
Last time I ate here I got sick real bad for like 4 days that tuna sandwich ?. AVOID THIS TO HAPPEN TO YOU AND GO
Atmosphere: 1
Food: 1
Service: 1
Bernard Gorham II
Very friendly staff. Good customer service. Good food. Overall a nice experience.
Atmosphere: 4
Food: 4
Service: 4
Kristina Winston
Customer service is terrible. The server does not even say hello! He just looks at you.
Atmosphere: 1
Food: 4
Service: 1
Crystal R.
Customer sucks, that lady has worked there for years and always looks like she hated her job!!! they need better customer service. they need to work on cleanliness and fresh veggies, they old dried up food is no good.
Tieka Pace
My guy (I didn't get his name) was in there all alone and didn't let it stop him from providing me some awesome service. I'm weird and only get pickles on my sub so I can pick them off and eat them on the side (the pickles here are soo good). He said "I could have just put them on the side for you" but I explained that I wouldn't get as many that way lol. He grabbed me a lil cup and topped me off with some extra pickles on the side? best service even with a line starting to form. Good job Subway dude!!
Ordered curbside and my sandwich was DRY even though I had 3 dressings & I asked for toasted sandwich and it was not toasted at all. Employee was kind of rude when handing me the sandwich.
Atmosphere: 1
Food: 1
Service: 1
The service is what is the worst aspect of this Subway. The sandwich makers do not seem to like their customers at all and1. Do not listen to how the customer wishes to have their sandwiches made.2. Rude and smart mouthed3. Handles the sandwiches poorly4. Too often waits until they are out of the meats or veggies or condiments before restocking which5. Has them to leave the sandwich in the wide open for several minutes6. Often overcharged for various items.There is one particular employee l, a much older man who is basically over his head here. Rude, smart mouthed, and sloppy looking. Poor handler of sandwiches and does not listen as you have to repeat yourself over and over again and he will still get it wrong which causes frustration. He really needs to go. Honestly this store does not deserve any stars and will no longer step foot there again. Will just drive further to another location or to Pot Belly.
Atmosphere: 1
Food: 3
Service: 1
Understaffed, rude employees, have no care at all in how they handle customers sandwiches. I came here on 2 different occasions 1 time me and another customer walked in and there was no one to help. Apparently the lady was sitting in the back for a good 10 minutes before she decided to help, in hopes of the customers getting tired of waiting and leaving. Another time I came in and an older man who’s names was Roman made my sandwich with no care what’s so ever. It makes me think would they prepare they’re own food the same way they make it for customers? ? I felt bad because he is older and was on his own with no help and does not even know how to use the register, I had to help him with the card machine with another customer who was in the line before me. Never going back to this one, absolutely a joke.
Atmosphere: 1
Food: 1
Service: 1
Best Subway in Garland!
Atmosphere: 3
Food: 4
Service: 5
I tried to buy a gift card and the Hispanic lady who was serving told me that I could only pay in cash, not a debit or credit card.. first time a subway asks me to pay in cash, the lady was
Atmosphere: 1
We ordered Door Dash and when I got my food the person at Subway apparently didn't read my order because I asked for mayo and cheese on my tuna bowl. Did I get either?! Hell no! I also asked for Bacon, why would you put UNCOOKED bacon on a bowl/sandwich?! The least you could've done is heat it up first!! ??
Food: 2
My husband ordered 5 foot longs and I went to pick them up. This guy barely reads and writes English and screwed up all 5 sandwiches. How do you do that. He put the same spicy sauce and jalapeños on them all. I am disgusted with this place. $60 fricken dollars and get home to this. Get someone in there to train him how to read orders or I am not ever going back. And that guy is super rude!
Recommended dishes: American Club, Steak & Cheese
Order was all wrong and not toasted. They toasted it after the fact and everything tasted disgusting because they heated it with all vegetables and didn’t remake it. Older employee then proceeds to say in Spanish that I look the way I look because I eat too much. Also proceeds to talk about other customers in Spanish saying they ordered all this food n now they don’t want to pay.. He’s a rude employee and makes the location a 0 star experience to eat here.
Atmosphere: 1
Food: 1
Service: 1
Ordered on App. Nothing was ready and I had to wait 20 minutes. One poor guy behind counter. On a cowboys Sunday?
Atmosphere: 2
Food: 1
Service: 1
Great staff and consistent menu... They need to update their marketing to expand their geographic reach... I just want Subway to be successful for a long time!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tuna
Restaurantji Recommends
Last time I ate here I got sick real bad for like 4 days that tuna sandwich ?. AVOID THIS TO HAPPEN TO YOU AND GO
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff. Good customer service. Good food. Overall a nice experience.
Atmosphere: 4
Food: 4
Service: 4
Customer service is terrible. The server does not even say hello! He just looks at you.
Atmosphere: 1
Food: 4
Service: 1
Customer sucks, that lady has worked there for years and always looks like she hated her job!!! they need better customer service. they need to work on cleanliness and fresh veggies, they old dried up food is no good.
My guy (I didn't get his name) was in there all alone and didn't let it stop him from providing me some awesome service. I'm weird and only get pickles on my sub so I can pick them off and eat them on the side (the pickles here are soo good). He said "I could have just put them on the side for you" but I explained that I wouldn't get as many that way lol. He grabbed me a lil cup and topped me off with some extra pickles on the side? best service even with a line starting to form. Good job Subway dude!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies