The best boba in town! The staff is super friendly, and I totally recommend giving it a try!
Thao Nhi Tran
I work for my boyfriend’s family’s business and hate writing bad reviews because I know and can understand the distress it can cause to business owner and the business itself but I felt like I needed to express some slight concern. The two women at the front cashier didn’t greet when we approached to order, just looked at us, for one. That caused an unsettling atmosphere already. Their sugar levels are 100 to 50 to 25. No in between the 100 to 50. Like 75, or something. Our Passionfruit GT drinks were sooo sugary, full of syrup, and just not good. We asked them to simmer the sugar down and they said there’s nothing they can do about it, again with the unsettling disturbance, we may have caused them. We took our loss and reordered another PF GT drink this time 50% sweet and now the drink is pure tea. Not even sugar, no hints of Passion Fruit. Just straight green tea for 7-8bucks in a cup. Right after this, the people I was with literally said: “You should’ve listened to me and had went to Ding Tea.” Anyways, this place has potential because it’s designed clean, nicely, great for studying or catching up with friends. But needs some attention to the cashier kiosk.
Customer accommodation and good service is substantial to surviving in a business nowadays. You can have bad tea but if the customer service and team attitude make up for it, the customers will come back.
Mark Wolff
I like it
Mimi
There was one person studying here and no one else. The service was horrible, it seemed like she didn’t care. I took a long time to look at the menu, but not once did she come to check up on me. Once she came to the register, she didn’t say ANYTHING… she was changing the store music??? I almost rang the service bell WHILE she was standing there avoiding eye contact until I spoke. I would’ve ordered on the kiosk, but it wasn’t working.
Diandra Sheshira
I’m disappointed with the service I received today. I often visit to buy bubble tea and always request it without ice and with extra cream, but this is rarely done correctly. Typically, I end up with 3 to 4 ice cubes, which I’ve never complained about. However, this time it was excessive. I specifically asked for “less ice,” yet this is what I received
James Glenn
I have tried about a handful of teas, smoothies and employees suggestion and loved every drink. I would highly recommend trying a few drinks.
Ashley Woo
I recently went to the alley, wanted to try a new boba place and wasn’t disappointed! Jim helped choose what was the top drinks that was popular! I got the strawberry fruit tea which i highly recommend to everyone because it was refreshing!
Charly Manylott
The Alley is a popular bubble tea brand known for its signature brown sugar tapioca pearls (Deerioca) and rich, flavorful teas. Their Brown Sugar Deerioca Fresh Milk is a must-try, with perfectly chewy pearls and a creamy, caramel-like taste. The drinks are well-balanced, not overly sweet, and the brand focuses on high-quality ingredients. The sleek, modern aesthetic adds to the experience. While prices are on the higher side, the quality makes it worth it. Also, Jim was very helpful and gave awesome customer service.
HT Hammer
My boba tea was really good. My wife loves the atmosphere and decor. You can buy boba in a can to go. This is a must try if you love boba tea and have not tried this place yet.
Vinh Tran
Tea was burnt and really bitter. I ask the owner to fix it and he did give me a new one but it’s till bitter and burnt. I didn’t even drink the rest of the tea. I won’t not recommend this place not good. They don’t really care about their quality.
They ran out of boba in the afternoon around 2pm. So only 2 out of 3 drinks had boba. And the boba they did split between the 2 drinks was barely enough. The jasmine tea was not as strong as the other Alley locations. Pretty disappointed overall.
Vy Vũ
Terrible
kha vo
Every drink have been amazing so far hard to be disappointed wwith this chain
Nozomi Toriyama
I go there so many times and they always offer amazing boba and drinks! Staff are always very kind and hard working.
The best boba in town! The staff is super friendly, and I totally recommend giving it a try!
I work for my boyfriend’s family’s business and hate writing bad reviews because I know and can understand the distress it can cause to business owner and the business itself but I felt like I needed to express some slight concern. The two women at the front cashier didn’t greet when we approached to order, just looked at us, for one. That caused an unsettling atmosphere already. Their sugar levels are 100 to 50 to 25. No in between the 100 to 50. Like 75, or something. Our Passionfruit GT drinks were sooo sugary, full of syrup, and just not good. We asked them to simmer the sugar down and they said there’s nothing they can do about it, again with the unsettling disturbance, we may have caused them. We took our loss and reordered another PF GT drink this time 50% sweet and now the drink is pure tea. Not even sugar, no hints of Passion Fruit. Just straight green tea for 7-8bucks in a cup. Right after this, the people I was with literally said: “You should’ve listened to me and had went to Ding Tea.” Anyways, this place has potential because it’s designed clean, nicely, great for studying or catching up with friends. But needs some attention to the cashier kiosk.
Customer accommodation and good service is substantial to surviving in a business nowadays. You can have bad tea but if the customer service and team attitude make up for it, the customers will come back.
I like it
There was one person studying here and no one else. The service was horrible, it seemed like she didn’t care. I took a long time to look at the menu, but not once did she come to check up on me. Once she came to the register, she didn’t say ANYTHING… she was changing the store music??? I almost rang the service bell WHILE she was standing there avoiding eye contact until I spoke. I would’ve ordered on the kiosk, but it wasn’t working.
I’m disappointed with the service I received today. I often visit to buy bubble tea and always request it without ice and with extra cream, but this is rarely done correctly. Typically, I end up with 3 to 4 ice cubes, which I’ve never complained about. However, this time it was excessive. I specifically asked for “less ice,” yet this is what I received
I have tried about a handful of teas, smoothies and employees suggestion and loved every drink. I would highly recommend trying a few drinks.
I recently went to the alley, wanted to try a new boba place and wasn’t disappointed! Jim helped choose what was the top drinks that was popular! I got the strawberry fruit tea which i highly recommend to everyone because it was refreshing!
The Alley is a popular bubble tea brand known for its signature brown sugar tapioca pearls (Deerioca) and rich, flavorful teas. Their Brown Sugar Deerioca Fresh Milk is a must-try, with perfectly chewy pearls and a creamy, caramel-like taste. The drinks are well-balanced, not overly sweet, and the brand focuses on high-quality ingredients. The sleek, modern aesthetic adds to the experience. While prices are on the higher side, the quality makes it worth it. Also, Jim was very helpful and gave awesome customer service.
My boba tea was really good. My wife loves the atmosphere and decor. You can buy boba in a can to go. This is a must try if you love boba tea and have not tried this place yet.
Tea was burnt and really bitter. I ask the owner to fix it and he did give me a new one but it’s till bitter and burnt. I didn’t even drink the rest of the tea. I won’t not recommend this place not good. They don’t really care about their quality.
Restaurantji Recommends
Tastyy!! Recommend Alley Assam Milk Tea
They ran out of boba in the afternoon around 2pm. So only 2 out of 3 drinks had boba. And the boba they did split between the 2 drinks was barely enough. The jasmine tea was not as strong as the other Alley locations. Pretty disappointed overall.
Terrible
Every drink have been amazing so far hard to be disappointed wwith this chain
I go there so many times and they always offer amazing boba and drinks! Staff are always very kind and hard working.
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