Their Boba selection is second to none. So many delicious options and different from any other Boba place I have been. Their only issue is they seem to be getting a drink takes a long time. BUT that is also because the little staff they had were super informative to the people I saw that had never had Boba. The staff patiently answered questions and gave great suggestions. Almost perfect! Just need to work on their speed or staffing levels.
Dena Brock
I did my granddaughters here and they loved it. They’d want to go every day if I would take them.
Rydia Moon
My kiddo was surprised vivi had less than 4 stars, and I told her its probably because they had mean people at the register for a couple years. I read some reviews, and they reflect that. I've only had pleasant interactions this last year. This is our favorite place for milk tea boba! We come whenever we visit. Als9 have macaroons
molly
Me and my friend decided to try this place while we were out, and it wasn't the best experience. The drink was delicious, but the employee working was quite rude to my friend. She was using a gift card so it was a bit confusing trying to use it, and the girl working was acting annoyed and like we were wasting her time, even though there were no other customers in the store. My friend still tipped even after her rude behavior, but we likely won't be returning here due to the bad attitude we received.
BlackCloudCry
The people are friendly, and the bubble tea is tasty.
asiyaxo
This place is bad and manager is worse
Jose Tovar
It's clean,the employee is friendly. Excellent customer service.
Falkon Family
Amazing Boba, 10/10 service and courtesy from staff, and a lovely place to just relax with the family!
Christian Pusey
Great service, great recommendations, great vibes overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vivi Signature Fruit Tea, Tiramisu Milk Tea
DJ IVANSIN
The girl is very rude, unfortunately the girl who served me before is no longer there, I had to wait more than 30 minutes for her to not attend to me
I will NEVER go back to this boba place. My daughter received a $10 gift coupon for her birthday so we went today so she could spend her gift coupons. This lady in the picture accused our coupons as being counterfeit! She inspected them saying it’s not the “same paper”. She was looking at them in the light as if it was fake money. She then picks up her phone and goes back to look at the purchase record to see if we purchased the gift coupons. She finds the record where they purchased but instead of apologizing for accusing me of having counterfeit coupons she proceeds to say “well it’s still a copy of the original coupon”, no apology…nothing! Please do not support this business!!
Atmosphere: 2
Food: 2
Service: 1
Crystal Peralta
First time visit with my daughter & we were not disappointed! I usually play it safe and get my usual lightly sweet black tea with boba but decided tonight I would try something new! Passion Fruit QQ is really good! (Passion fruit flavored tea with boba and lychee jelly going off the website description) It was my first time trying lychee jelly... I tried it without looking and was a little surprised at the shape (I was expecting round like boba lol) But the flavor is sweet and really good! Will definitely be back to try a different flavor. The person who greeted us was really sweet and helpful, Thank you!
Atmosphere: 5
Food: 5
Service: 5
Brittany Smith
We’ve been enjoying this place for years! It’s located at Firewheel mall so it’s easy to get to. I love the fizzy pop!
Atmosphere: 5
Food: 5
Service: 5
Mymedusabarber
The reviews on the watered-down and horrible employees are true.
Atmosphere: 1
Food: 1
Service: 1
Dee Dee
Cute boba shop. We ordered a medium strawberry tea with mango pops and a large ViVi bubble milk tea. We were able to adjust the sweet and ice level. I had the bubble milk tea and the boba was the perfect firmness and bite and I could taste the tea was fresh brewed! And customer service was quick and friendly. A good solid place for fresh bubble tea.
Their Boba selection is second to none. So many delicious options and different from any other Boba place I have been. Their only issue is they seem to be
getting a drink takes a long time. BUT that is also because the little staff they had were super informative to the people I saw that had never had Boba. The staff patiently answered questions and gave great suggestions. Almost perfect! Just need to work on their speed or staffing levels.
I did my granddaughters here and they loved it. They’d want to go every day if I would take them.
My kiddo was surprised vivi had less than 4 stars, and I told her its probably because they had mean people at the register for a couple years. I read some reviews, and they reflect that. I've only had pleasant interactions this last year. This is our favorite place for milk tea boba! We come whenever we visit. Als9 have macaroons
Me and my friend decided to try this place while we were out, and it wasn't the best experience. The drink was delicious, but the employee working was quite rude to my friend. She was using a gift card so it was a bit confusing trying to use it, and the girl working was acting annoyed and like we were wasting her time, even though there were no other customers in the store. My friend still tipped even after her rude behavior, but we likely won't be returning here due to the bad attitude we received.
The people are friendly, and the bubble tea is tasty.
This place is bad and manager is worse
It's clean,the employee is friendly. Excellent customer service.
Amazing Boba, 10/10 service and courtesy from staff, and a lovely place to just relax with the family!
Great service, great recommendations, great vibes overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vivi Signature Fruit Tea, Tiramisu Milk Tea
The girl is very rude, unfortunately the girl who served me before is no longer there, I had to wait more than 30 minutes for her to not attend to me
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I will NEVER go back to this boba place. My daughter received a $10 gift coupon for her birthday so we went today so she could spend her gift coupons. This lady in the picture accused our coupons as being counterfeit! She inspected them saying it’s not the “same paper”. She was looking at them in the light as if it was fake money. She then picks up her phone and goes back to look at the purchase record to see if we purchased the gift coupons. She finds the record where they purchased but instead of apologizing for accusing me of having counterfeit coupons she proceeds to say “well it’s still a copy of the original coupon”, no apology…nothing! Please do not support this business!!
Atmosphere: 2
Food: 2
Service: 1
First time visit with my daughter & we were not disappointed! I usually play it safe and get my usual lightly sweet black tea with boba but decided tonight I would try something new! Passion Fruit QQ is really good! (Passion fruit flavored tea with boba and lychee jelly going off the website description) It was my first time trying lychee jelly... I tried it without looking and was a little surprised at the shape (I was expecting round like boba lol) But the flavor is sweet and really good! Will definitely be back to try a different flavor. The person who greeted us was really sweet and helpful, Thank you!
Atmosphere: 5
Food: 5
Service: 5
We’ve been enjoying this place for years! It’s located at Firewheel mall so it’s easy to get to. I love the fizzy pop!
Atmosphere: 5
Food: 5
Service: 5
The reviews on the watered-down and horrible employees are true.
Atmosphere: 1
Food: 1
Service: 1
Cute boba shop. We ordered a medium strawberry tea with mango pops and a large ViVi bubble milk tea. We were able to adjust the sweet and ice level. I had the bubble milk tea and the boba was the perfect firmness and bite and I could taste the tea was fresh brewed! And customer service was quick and friendly. A good solid place for fresh bubble tea.
Atmosphere: 5
Food: 5
Service: 5
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