We’ve been enjoying this place for years! It’s located at Firewheel mall so it’s easy to get to. I love the fizzy pop!
Atmosphere: 5
Food: 5
Service: 5
Mymedusabarber
The reviews on the watered-down and horrible employees are true.
Atmosphere: 1
Food: 1
Service: 1
Dee Dee
Cute boba shop. We ordered a medium strawberry tea with mango pops and a large ViVi bubble milk tea. We were able to adjust the sweet and ice level. I had the bubble milk tea and the boba was the perfect firmness and bite and I could taste the tea was fresh brewed! And customer service was quick and friendly. A good solid place for fresh bubble tea.
Atmosphere: 5
Food: 5
Service: 5
asem
Horrible service I had to wait 15 min for a drink w an empty
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mango
Nok Koster
Cute boba place!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mango, Iced Jelly
Summer G
i love the one in frisco but this one is nice too and drinks come out
Atmosphere: 5
Food: 5
Service: 4
Ava
The reviews are 100% telling the truth.. This is probably the worst boba shop I have ever been to, and I love boba and like to constantly try out different boba spots, but this place is terrible.... the employees lack customer service skills.... no greeting or smile when you walk in or acknowledgement, they were just on their phones the whole time (in front of everyone btw). I genuinely don't understand how managers can hire staff like this, it's super embarrassing. Not to mention their boba is so bland and not good at all, and their regular cup sizes are super small compared to other boba shops and you're still paying 6-7+ dollars! They don't even wash their hands before preparing your drink after they just got done using their phone! Literally go to any other boba shop in Garland/Dallas County & avoid this one!
Atmosphere: 2
Food: 1
Service: 1
Jonathan Varghese
Easy to navigate menu, great and fast service, and the boba was alright, some flavors were amazing but some just tasted like water. This place is great for quick to go drinks that taste decently good. I ordered a tiramisu milk tea with boba and it tasted amazing while my sibling had a taro milk tea with boba and it just tasted like water.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Tiramisu Milk Tea, Tapioca
Louis L.
I have ordered milk tea here several times and this is my honest review. Like others mentioned, their tapioca pearls can be a tad bit too chewy, so you can skip it and get jelly toppings instead. Their drinks are okay, and the preparation time doesn't take *too* long either. About decor, I would say it's fine on its own, maybe a bit of improvement here and there. A pretty convenient location if you're craving for tapioca milk tea so bad and it's just there in a corner. However, there are definitely better options out there. I gave it 4 stars because I was being lenient with my opinions.
Cynthia T.
Convenient location if you want boba while you're in firewheel but if you have the chance to go somewhere else, do it. The drinks are very watered down and sometimes the cashier looks clueless
mid drinks. the wait was unbearable. cashier was giving attitude (he scratched his butt and continued to make drinks) THEY HAD NO GLOVES.
Atmosphere: 2
Food: 2
Service: 1
Danielle W.
I picked up my order from here yesterday and the staff was incredibly rude. I wasn’t greeted or anything I placed the order in advance and had to speak loud and clear due to the music and tell them why I was there. I won’t be back.. I’ll take my hard earned coins elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Alyssa
The drinks were very good and the server was incredibly patient and helpful in helping decide what to get. A few of us agreed that the macarons were kind of soapy tasting for some reason though.
Atmosphere: 5
Food: 2
Service: 5
Jenae W.
Very poor service. I walked in and no other customers were in the store. There were 3 employees there and not 1 greeted or even smiled. Not only that the drink I usually order did not taste right. Suggest looking elsewhere for good boba and better service.
Greg Sanders
Family wanted drinks from here. Went in to a long wait. While we waited in line an employee spilled an entire container of strawberry liquid on my two year old son and his brand new stroller. I actually had to ask for something to dry up my child with. Not offered. Absolutely ridiculous.
We’ve been enjoying this place for years! It’s located at Firewheel mall so it’s easy to get to. I love the fizzy pop!
Atmosphere: 5
Food: 5
Service: 5
The reviews on the watered-down and horrible employees are true.
Atmosphere: 1
Food: 1
Service: 1
Cute boba shop. We ordered a medium strawberry tea with mango pops and a large ViVi bubble milk tea. We were able to adjust the sweet and ice level. I had the bubble milk tea and the boba was the perfect firmness and bite and I could taste the tea was fresh brewed! And customer service was quick and friendly. A good solid place for fresh bubble tea.
Atmosphere: 5
Food: 5
Service: 5
Horrible service I had to wait 15 min for a drink w an empty
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mango
Cute boba place!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mango, Iced Jelly
i love the one in frisco but this one is nice too and drinks come out
Atmosphere: 5
Food: 5
Service: 4
The reviews are 100% telling the truth.. This is probably the worst boba shop I have ever been to, and I love boba and like to constantly try out different boba spots, but this place is terrible.... the employees lack customer service skills.... no greeting or smile when you walk in or acknowledgement, they were just on their phones the whole time (in front of everyone btw). I genuinely don't understand how managers can hire staff like this, it's super embarrassing. Not to mention their boba is so bland and not good at all, and their regular cup sizes are super small compared to other boba shops and you're still paying 6-7+ dollars! They don't even wash their hands before preparing your drink after they just got done using their phone! Literally go to any other boba shop in Garland/Dallas County & avoid this one!
Atmosphere: 2
Food: 1
Service: 1
Easy to navigate menu, great and fast service, and the boba was alright, some flavors were amazing but some just tasted like water. This place is great for quick to go drinks that taste decently good. I ordered a tiramisu milk tea with boba and it tasted amazing while my sibling had a taro milk tea with boba and it just tasted like water.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Tiramisu Milk Tea, Tapioca
I have ordered milk tea here several times and this is my honest review. Like others mentioned, their tapioca pearls can be a tad bit too chewy, so you can skip it and get jelly toppings instead. Their drinks are okay, and the preparation time doesn't take *too* long either. About decor, I would say it's fine on its own, maybe a bit of improvement here and there. A pretty convenient location if you're craving for tapioca milk tea so bad and it's just there in a corner. However, there are definitely better options out there. I gave it 4 stars because I was being lenient with my opinions.
Convenient location if you want boba while you're in firewheel but if you have the chance to go somewhere else, do it. The drinks are very watered down and sometimes the cashier looks clueless
Restaurantji Recommends
mid drinks. the wait was unbearable. cashier was giving attitude (he scratched his butt and continued to make drinks) THEY HAD NO GLOVES.
Atmosphere: 2
Food: 2
Service: 1
I picked up my order from here yesterday and the staff was incredibly rude. I wasn’t greeted or anything I placed the order in advance and had to speak loud and clear due to the music and tell them why I was there. I won’t be back.. I’ll take my hard earned coins elsewhere.
Atmosphere: 1
Food: 1
Service: 1
The drinks were very good and the server was incredibly patient and helpful in helping decide what to get. A few of us agreed that the macarons were kind of soapy tasting for some reason though.
Atmosphere: 5
Food: 2
Service: 5
Very poor service. I walked in and no other customers were in the store. There were 3 employees there and not 1 greeted or even smiled. Not only that the drink I usually order did not taste right. Suggest looking elsewhere for good boba and better service.
Family wanted drinks from here. Went in to a long wait. While we waited in line an employee spilled an entire container of strawberry liquid on my two year old son and his brand new stroller. I actually had to ask for something to dry up my child with. Not offered. Absolutely ridiculous.