Went here with my son today ordered our food and then she told me 18 minutes.
We waited for them to call us never did then when i walk up to the register told them we have been waiting for 30 minutes.
She goes to the back and our food has been sitting here 😤
Definitely not going back and it was my first time today!
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Theresa Lelinski Penney
DO NOT order from here! I received a wrong order and they refused to rectify in the manner it was ordered. The person on the phone was VERY rude!!! It’s basically stealing from your customer, no food or refund! Beware!!!!!
The Corner
I witnessed The Hispanic manager female physically abuse and hit a black man that was a customer with signs and cup sleeves and when she didn’t like that he was correct about his order being incorrect
Atmosphere: 1
Food: 1
Service: 1
Mark
This is the second time in a row items have been missing from our order. I spoke with a lady who said she was the manager and she told me it was her job to make sure all orders are correct, so she didn’t understand how the order could be wrong. I asked her to deliver the fries and she said it wasn’t worth the cost to her to deliver the fries. She seemed like she couldn’t care less about the problem and refunded the fries. The refund wasn’t the point, it was that you all got the order wrong and didn’t care about making it right.
Food: 2
Service: 1
Josie Ojeda (Gata917)
First street location was packed in the evening. Took too long. I saw 4 employees on their phones while on the clock. 1 took a selfie & 1 took a private call on her cell. Really? My wings were overcooked. To crispy & they forgot my carrots, napkins, & ranch.
Atmosphere: 4
Food: 3
Service: 2
Miranda G
Shouldn't have to go up to the counter 20 minutes after I placed my WALK-IN order to get it
Service: 1
justin mayra
Everytime I order On Uber or directly from their website They always mess something up And always cry where is the sauce
Food: 1
Service: 1
Recommended dishes: Chicken Wings, 10 Wings
Lil J
I had ordered on the app and i had gotten an 8 pc and parmesan fries with extra seasoning instead i got parmesan with melted cheeeseeee
Atmosphere: 1
Food: 1
Service: 1
John Dubovik
The service at the Walled Lake location is horrible. Waited over 30 minutes longer than promised. This is not the first time.
we were told they were to backed up to take any more orders. How do you tell a customer who has come in to eat where only 3 tables had patrons and you tell a paying customer they can't order food!!!!
Al Norman
Poor quality and rude service. I placed a corporate order a week in advance and it still was late and the staff had an attitude about it.
Leanne McClellan
Waited 35min for a 6pc meal. Staff standing around doing doing. Super dirty. Black stuff came out of the soda machine. The wings were overcooked and the "seasoned" fries were lightly salted. NO ONE WAS WEARING GLOVES. I seen cooks handle their phones and then go back to handling food without washing hands. Super gross. No management. Dont come here.
Atmosphere: 1
Food: 1
Service: 1
Abigail Martinez
Please check yall orders when order from this place they never do the order right they always keep half the wings i order 30 they kept 20 of them! Check the food before walking out the store
Gabriel Shans
Extremely slow staff. Ordered online. Website said 8-13 Minutes. I arrive 15 minutes later. Told I'll need to wait another 10 minutes. Ended up waiting an extra 15+ minutes, more than 20 minutes past their order timeline.
Food was decent, but not worth the extra wait. Would not have ordered if I'd known of how slow this store is.
Went here with my son today ordered our food and then she told me 18 minutes. We waited for them to call us never did then when i walk up to the register told them we have been waiting for 30 minutes. She goes to the back and our food has been sitting here 😤 Definitely not going back and it was my first time today!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
DO NOT order from here! I received a wrong order and they refused to rectify in the manner it was ordered. The person on the phone was VERY rude!!! It’s basically stealing from your customer, no food or refund! Beware!!!!!
I witnessed The Hispanic manager female physically abuse and hit a black man that was a customer with signs and cup sleeves and when she didn’t like that he was correct about his order being incorrect
Atmosphere: 1
Food: 1
Service: 1
This is the second time in a row items have been missing from our order. I spoke with a lady who said she was the manager and she told me it was her job to make sure all orders are correct, so she didn’t understand how the order could be wrong. I asked her to deliver the fries and she said it wasn’t worth the cost to her to deliver the fries. She seemed like she couldn’t care less about the problem and refunded the fries. The refund wasn’t the point, it was that you all got the order wrong and didn’t care about making it right.
Food: 2
Service: 1
First street location was packed in the evening. Took too long. I saw 4 employees on their phones while on the clock. 1 took a selfie & 1 took a private call on her cell. Really? My wings were overcooked. To crispy & they forgot my carrots, napkins, & ranch.
Atmosphere: 4
Food: 3
Service: 2
Shouldn't have to go up to the counter 20 minutes after I placed my WALK-IN order to get it
Service: 1
Everytime I order
On Uber or directly from their website
They always mess something up
And always cry where is the sauce
Food: 1
Service: 1
Recommended dishes: Chicken Wings, 10 Wings
I had ordered on the app and i had gotten an 8 pc and parmesan fries with extra seasoning instead i got parmesan with melted cheeeseeee
Atmosphere: 1
Food: 1
Service: 1
The service at the Walled Lake location is horrible. Waited over 30 minutes longer than promised. This is not the first time.
Restaurantji Recommends
we were told they were to backed up to take any more orders. How do you tell a customer who has come in to eat where only 3 tables had patrons and you tell a paying customer they can't order food!!!!
Poor quality and rude service. I placed a corporate order a week in advance and it still was late and the staff had an attitude about it.
Waited 35min for a 6pc meal. Staff standing around doing doing. Super dirty. Black stuff came out of the soda machine. The wings were overcooked and the "seasoned" fries were lightly salted. NO ONE WAS WEARING GLOVES. I seen cooks handle their phones and then go back to handling food without washing hands. Super gross. No management. Dont come here.
Atmosphere: 1
Food: 1
Service: 1
Please check yall orders when order from this place they never do the order right they always keep half the wings i order 30 they kept 20 of them! Check the food before walking out the store
Extremely slow staff.
Ordered online. Website said 8-13 Minutes. I arrive 15 minutes later. Told I'll need to wait another 10 minutes. Ended up waiting an extra 15+ minutes, more than 20 minutes past their order timeline.
Food was decent, but not worth the extra wait. Would not have ordered if I'd known of how slow this store is.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Boneless Meal Deal
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