Lobby is closed. They refuse to serve me as I walk up to the drive-through window that is open unless I’m in a car I explained to him I’m a truck driver and they said they don’t care so I will never stop here ever again.
Atmosphere: 1
Food: 1
Service: 1
Burt Ervin
Been in line 15 minutes waiting to place my order. I'm done
Atmosphere: 1
Service: 1
SD Hellfire (I Am Negan)
It's a little pricey, but overall, I like the place.
Atmosphere: 5
Food: 4
Service: 4
George Andrade
Went through the drive thru and got alot of bone in chicken. The chicken was dry and old. The fries were hard and under cooked. Weird bc I saw in other pictures the fries were overcooked. Gallon tea has tasted old in the past. Like close to expiring. Take some time and check your order before driving off.
Atmosphere: 2
Food: 1
Service: 3
Jewell Deadrick
Hair in the cole slaw yuck! Chicken very greasy and salty First time here will be the last time.
Tammy Good
It’s a hit or miss with this place, the one guy that brings your food out is super rude & gets a attitude often. Unfortunate for me he’s been the one waiting on me the last few times that i’ve been there. Definitely not good customer service. Some days the chicken is really good then some days it is old looking and tasting and all dry, the tenders are small like chicken nuggets. When you complain to the manager he gives off this bad vibe that he could care less and shows no respect for your order being wrong or how it looks! I stopped going there so they’ve already lost my service!
C B
Always good service, always good chicken! The gizzards are a hidden gem
Gael Jimenez
They don't have to much food and they take to long
Amanda
Went to this location for the first time (Drive through) and was not helped for over 17 minutes. We went in the second lane and kept getting passed up by the cars in the first lane. The workers helped a total of 6 cars before even asking us if we've been helped. To which they didn't even help us! They just walked away and helped another car. I have no idea what we did to deserve that treatment but I have never been to a busches and been treated as such. The people working the drive through need adequate training (or a refresher) and to be more aware of their surroundings with what car arrived when so people are serviced in the correct order. We decided to go somewhere else.
Jody Hefner
Ordered the 10 piece family meal, 35.99, then asked if I could substitute 1 wing for a leg, was told by car hop and manager as well I would have to wait 25 minutes to get my order because it's considered a special order. He said they have to cook the entire 10 pieces and could not just do the one for one exchange. This is garbage, no wonder the terrible reviews. Bushs used to be the goto place for chicken, over priced and horrible policies. Will not be back.
Everytime my husband has eaten here, he's gotten food poisoning. EVERY. TIME. this last time was the final straw and we will no longer be eating here because why would we willingly get food poisoning. 1 time is a fluke, 2 times is too many and the 3rd was the last chance. I don't know if they need to store their food better or swap it out for fresher food more often but to just be handing out food poisoning is ridiculous and extremely bad for business. Not to mention their quality has done nothing but go down and their prices have done nothing but go up. I'm not paying almost $10 for a tender roll meal, especially if all it's going to do is make me sick as a dog the entire night
Food: 1
Antoinette Evers
Just left the drive through and the customer service was bad. The girl with a hair bun and jeans was rude and had the worst attitude. She walked up to the car with her arms crossed and hand holding one side of her face like she was annoyed and didn’t want to be there. She didn’t great and never said thank you. Then the food was a mess. They barely gave fries and they were just thrown in there COLD. This establishment deserves NO stars.
Atmosphere: 1
Food: 1
Service: 1
J P
Horrible service. Wait times 20 plus minutes and they will skip over you to go to other customers
Lobby is closed. They refuse to serve me as I walk up to the drive-through window that is open unless I’m in a car I explained to him I’m a truck driver and they said they don’t care so I will never stop here ever again.
Atmosphere: 1
Food: 1
Service: 1
Been in line 15 minutes waiting to place my order. I'm done
Atmosphere: 1
Service: 1
It's a little pricey, but overall, I like the place.
Atmosphere: 5
Food: 4
Service: 4
Went through the drive thru and got alot of bone in chicken. The chicken was dry and old. The fries were hard and under cooked. Weird bc I saw in other pictures the fries were overcooked. Gallon tea has tasted old in the past. Like close to expiring. Take some time and check your order before driving off.
Atmosphere: 2
Food: 1
Service: 3
Hair in the cole slaw yuck!
Chicken very greasy and salty
First time here will be the last time.
It’s a hit or miss with this place, the one guy that brings your food out is super rude & gets a attitude often. Unfortunate for me he’s been the one waiting on me the last few times that i’ve been there. Definitely not good customer service. Some days the chicken is really good then some days it is old looking and tasting and all dry, the tenders are small like chicken nuggets. When you complain to the manager he gives off this bad vibe that he could care less and shows no respect for your order being wrong or how it looks! I stopped going there so they’ve already lost my service!
Always good service, always good chicken! The gizzards are a hidden gem
They don't have to much food and they take to long
Went to this location for the first time (Drive through) and was not helped for over 17 minutes. We went in the second lane and kept getting passed up by the cars in the first lane. The workers helped a total of 6 cars before even asking us if we've been helped. To which they didn't even help us! They just walked away and helped another car. I have no idea what we did to deserve that treatment but I have never been to a busches and been treated as such. The people working the drive through need adequate training (or a refresher) and to be more aware of their surroundings with what car arrived when so people are serviced in the correct order. We decided to go somewhere else.
Ordered the 10 piece family meal, 35.99, then asked if I could substitute 1 wing for a leg, was told by car hop and manager as well I would have to wait 25 minutes to get my order because it's considered a special order. He said they have to cook the entire 10 pieces and could not just do the one for one exchange. This is garbage, no wonder the terrible reviews. Bushs used to be the goto place for chicken, over priced and horrible policies. Will not be back.
Restaurantji Recommends
Super quick and courteous.
Everytime my husband has eaten here, he's gotten food poisoning. EVERY. TIME. this last time was the final straw and we will no longer be eating here because why would we willingly get food poisoning. 1 time is a fluke, 2 times is too many and the 3rd was the last chance. I don't know if they need to store their food better or swap it out for fresher food more often but to just be handing out food poisoning is ridiculous and extremely bad for business. Not to mention their quality has done nothing but go down and their prices have done nothing but go up. I'm not paying almost $10 for a tender roll meal, especially if all it's going to do is make me sick as a dog the entire night
Food: 1
Just left the drive through and the customer service was bad. The girl with a hair bun and jeans was rude and had the worst attitude. She walked up to the car with her arms crossed and hand holding one side of her face like she was annoyed and didn’t want to be there. She didn’t great and never said thank you. Then the food was a mess. They barely gave fries and they were just thrown in there COLD. This establishment deserves NO stars.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Wait times 20 plus minutes and they will skip over you to go to other customers
Atmosphere: 1
Food: 1
Service: 1
It's gone downhill. It's not as good.
Parking: Not much parking
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Tenders
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