This Gatesville McDonald’s is atrocious and check your order before you sit in their 30-minute drive thru! They will short ya order and still charge ya for it. The management and corporate offices don’t give a dang about their customers!
Atmosphere: 1
Food: 3
Service: 1
Cindy Blackwell
As usual took awhile just to order my food. Then get to window and they tell me to pull around food was ready , told me they were having to cook more french fries, but when finally got food fries were cold. And if course left out one of my hamburgers. Didn't expect anything less , this is the norm there.
Atmosphere: 2
Food: 2
Service: 1
ACS
Can't beat the $5 meal. Best meal for the price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Fries in a Medium Holder Apparently, Cheeseburger
SD Hellfire (I Am Negan)
Food sucks but the service is great lol
Vegetarian options: It's McDonald's, they sell hamburgers lol
Kid-friendliness: Again, this McDonald's lol
Wheelchair accessibility: This facility is wheelchair friendly and wheelchair accessible
Atmosphere: 5
Food: 2
Service: 5
Jade Guillen
I waited at the window for an hour to recieved my meal which I ordered through the app.
Atmosphere: 1
Food: 2
Service: 1
Joshua Nowlin
Great service
Atmosphere: 5
Food: 5
Service: 5
JOHNNY KEETER
Poor service not clean
Unknown
Food is Always stale
Jacob
Walked in to pickup my online order and as I was walking to fill my water cup chubby manager accused me of premedatatively trying to steal one of her soft drinks. This is why you don’t jump to conclusions.
Atmosphere: 1
Food: 1
Service: 1
Dimed Texan
This McDonalds is on my way home from work and is convenient to grab a meal on the way home. I’ve eaten from this location at least 12 times over the past 3 years and have been disappointed 10 of those times. They always take 15-20 minutes to get your order (POORLY) completed and (POORLY) prepared. Today was exceptional and is my motivation for this review. I began my encounter, as I always do, by placing a mobile order when I’m about 15 minutes away. Upon arrival I park in space 1 and submit that through the app. About 15 minutes later an associate approaches me asking “Is this your order”? I replied no and he turned and walked away. Another 15 minutes goes by and he approaches my car again… “Do you have a receipt?” I showed him my order in the app. He asked me to come inside and I did. Now I found out he gave my order to someone else and they have to remake my order. Sure thing, I’ll be in the car. I swear on my Mother that 15 minutes later they come out with my order. I checked and everything was there. Got home to some food that was thrown together blindfolded. I don’t usually leave a negative review unless I’ve been there enough to know the difference between, having a bad day and poor staffing. I will not be going to this location again.
They gave my curbside order to the wrong vehicle, but forgot to give the wrong people the drinks. After standing at the counter for about 30 minutes, they got me the order, but the toy in both Happy Meals.
Atmosphere: 2
Food: 3
Service: 2
Roxanne “ANOYFB” Adams
The place is really always busy and they are very well at doing their jobs keeping everybody satisfied and getting orders out in there timely as best as they can.
Cynthia Vaughn
Not sure if they were just shorthanded or if it's always like this as I was just passing through, but this was the longest drive through wait I think I've ever experienced. Only one car in front of me, but couldn't back out because another car pulled in behind. Almost 30 minutes before I got out.
This Gatesville McDonald’s is atrocious and check your order before you sit in their 30-minute drive thru! They will short ya order and still charge ya for it. The management and corporate offices don’t give a dang about their customers!
Atmosphere: 1
Food: 3
Service: 1
As usual took awhile just to order my food. Then get to window and they tell me to pull around food was ready , told me they were having to cook more french fries, but when finally got food fries were cold. And if course left out one of my hamburgers. Didn't expect anything less , this is the norm there.
Atmosphere: 2
Food: 2
Service: 1
Can't beat the $5 meal. Best meal for the price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Fries in a Medium Holder Apparently, Cheeseburger
Food sucks but the service is great lol
Vegetarian options: It's McDonald's, they sell hamburgers lol
Kid-friendliness: Again, this McDonald's lol
Wheelchair accessibility: This facility is wheelchair friendly and wheelchair accessible
Atmosphere: 5
Food: 2
Service: 5
I waited at the window for an hour to recieved my meal which I ordered through the app.
Atmosphere: 1
Food: 2
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Poor service not clean
Food is Always stale
Walked in to pickup my online order and as I was walking to fill my water cup chubby manager accused me of premedatatively trying to steal one of her soft drinks. This is why you don’t jump to conclusions.
Atmosphere: 1
Food: 1
Service: 1
This McDonalds is on my way home from work and is convenient to grab a meal on the way home. I’ve eaten from this location at least 12 times over the past 3 years and have been disappointed 10 of those times. They always take 15-20 minutes to get your order (POORLY) completed and (POORLY) prepared. Today was exceptional and is my motivation for this review. I began my encounter, as I always do, by placing a mobile order when I’m about 15 minutes away. Upon arrival I park in space 1 and submit that through the app. About 15 minutes later an associate approaches me asking “Is this your order”? I replied no and he turned and walked away. Another 15 minutes goes by and he approaches my car again… “Do you have a receipt?” I showed him my order in the app. He asked me to come inside and I did. Now I found out he gave my order to someone else and they have to remake my order. Sure thing, I’ll be in the car. I swear on my Mother that 15 minutes later they come out with my order. I checked and everything was there. Got home to some food that was thrown together blindfolded. I don’t usually leave a negative review unless I’ve been there enough to know the difference between, having a bad day and poor staffing. I will not be going to this location again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Always quick and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
To expensive
They gave my curbside order to the wrong vehicle, but forgot to give the wrong people the drinks. After standing at the counter for about 30 minutes, they got me the order, but the toy in both Happy Meals.
Atmosphere: 2
Food: 3
Service: 2
The place is really always busy and they are very well at doing their jobs keeping everybody satisfied and getting orders out in there timely as best as they can.
Not sure if they were just shorthanded or if it's always like this as I was just passing through, but this was the longest drive through wait I think I've ever experienced. Only one car in front of me, but couldn't back out because another car pulled in behind. Almost 30 minutes before I got out.
Food: 3
Service: 1
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