Pizza was very disappointing today… not a lot of bacon or Canadian bacon and crust seemed old somehow. We each had 1 piece and the rest went in trash. I was really looking forward to a Mr. Gattis pizza but not any more.
Angel A
Soggy, cold, and cut into strangely tiny pieces, barely any cheese, toppings just fall off....it was awful the last time we ordered from the Georgetown location as well. Not sure what's wrong with this Gattis but we won't be ordering again
Amparo Houston
We love Mr Gattis and living in Round Rock our pizza always came in fresh. We just moved and ordered from this location and I am shocked at what we received. Both pizzas were overly done and burnt. Hardly no toppings or cheese. As previous reviewers have mentioned below, I would use the round rock locations or order from somewhere else. So disappointing!
Austin Heath Sr
Best pizza crust as long as you get it fresh
Samuel Nemetsky
My family loves Mr. Gattis pizza. I'm glad my kids enjoy it as much as I did when I was their age. I really think the sauce, dough, and cheese all have a unique and robust flavor, without being overwhelming. They compliment each other very well.
Their ranch is also incredible and a must with all of my family's orders.
The only thing I'd change if I could is the price! Everything else is perfect.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sampler, Pepperoni Rolls
Tamela Ricks
$15.14 for a large thin crust and supposedly 3 toppings… seems as if they forgot the toppings, more like a cheese pizza! Fooled me once… Double Dave’s next time. They are way fresher and they add a fair amount of toppings! Gatti’s isn’t what it used to be for sure . What a waste of time and money, won’t be back… smh!
Food: 1
Melissa Williamson
My favorite pizza around!
Food: 5
Service: 5
Laura Leigh
After eating here almost once a week for 20 plus years. This place has gone waaaay down hill. So disappointing. Heads up to everyone using the ap... the pizza tracker is entirely fake. It doesn't actually track anything like the othe5 r pizza placed does. I just got the ugliest pizza I've ever seen. About 3 times the normal amount of beef and almost no onions. They clearly need to retrain their employees. I worked at this location for probably 7 years off and on and this wouldn't have beeb tolerated. I hate to stop coming here. But since the quality has gone down hill so much, my kids will barely eat it. Double Dave's it is I guess from now on. So sad yall stink now.
Atmosphere: 1
Food: 1
Service: 1
Chris Madeira
Sad. Ordered a pizza for pickup. Drove there to get it at the correct time and they had given it to another customer. Manager said they could make another one for me but I was not able to sit there while they started over. No offer to deliver one to my home, comp it or anything else. Won't be back.
Service: 1
Israel Conde
Always Fresh, Always Fast. My opinion, Best Pizza In
This review is for a delivery experience, not pickup in store. Recently I pre-ordered pizzas to be delivered to our house for a party. The pizzas were supposed to be delivered at 5:30PM. At 5:40PM I called to see if they had left the store, right as I called I received a text that Door Dash was going to pick up & deliver. The Door Dash stated pick-up at 5:50 deliver by 6:04PM. What happened, per the app. was the pizzas were picked up at 5:50PM but did not make it to my house until 6:40PM - I live less than 6 miles away. The people working for Door Dash did not respond to my texts. Once they arrived the drivers spoke zero English which now I understand why they didn't respond to my texts, and also I couldn't get a story to why 50 minutes to drive 6 miles. Bottom line I received pizzas that were cold and no explanation why. Would I buy a take out from Mr Gatti's "yes" but never delivery again.
Atmosphere: 4
Food: 2
Service: 1
Todd Moore
They can’t figure out where to deliver your pizza.
Atmosphere: 1
Food: 1
Service: 1
Cody
Overall decent but the pizza was great!
Atmosphere: 2
Food: 5
Service: 4
Eric Naylor
Man save yourself the time and money and go to the round rock locations.
Moved to Georgetown and tried this location and it was completely horrible. Cheesesticks had spotty cheese and burnt in some spots.
Ordered a pizza well done still came out undercooked. Believe the bad reviews on this location, they're true.
Atmosphere: 1
Food: 1
Service: 1
Chris G
Ordered delivery which was picked up by door dash driver. After receiving a text that order was on way and would be delivered between a time frame shortly it was canceled by the driver. I contacted Gattis and the manager Chase was understanding and promptly apologized, refunded and offered to remake my order. Definitely will continue ordering but never for delivery only pick up.
Pizza was very disappointing today… not a lot of bacon or Canadian bacon and crust seemed old somehow. We each had 1 piece and the rest went in trash. I was really looking forward to a Mr. Gattis pizza but not any more.
Soggy, cold, and cut into strangely tiny pieces, barely any cheese, toppings just fall off....it was awful the last time we ordered from the Georgetown location as well. Not sure what's wrong with this Gattis but we won't be ordering again
We love Mr Gattis and living in Round Rock our pizza always came in fresh. We just moved and ordered from this location and I am shocked at what we received. Both pizzas were overly done and burnt. Hardly no toppings or cheese. As previous reviewers have mentioned below, I would use the round rock locations or order from somewhere else. So disappointing!
Best pizza crust as long as you get it fresh
My family loves Mr. Gattis pizza. I'm glad my kids enjoy it as much as I did when I was their age. I really think the sauce, dough, and cheese all have a unique and robust flavor, without being overwhelming. They compliment each other very well.
Their ranch is also incredible and a must with all of my family's orders.
The only thing I'd change if I could is the price! Everything else is perfect.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sampler, Pepperoni Rolls
$15.14 for a large thin crust and supposedly 3 toppings… seems as if they forgot the toppings, more like a cheese pizza! Fooled me once… Double Dave’s next time. They are way fresher and they add a fair amount of toppings! Gatti’s isn’t what it used to be for sure . What a waste of time and money, won’t be back… smh!
Food: 1
My favorite pizza around!
Food: 5
Service: 5
After eating here almost once a week for 20 plus years. This place has gone waaaay down hill. So disappointing. Heads up to everyone using the ap... the pizza tracker is entirely fake. It doesn't actually track anything like the othe5 r pizza placed does. I just got the ugliest pizza I've ever seen. About 3 times the normal amount of beef and almost no onions. They clearly need to retrain their employees. I worked at this location for probably 7 years off and on and this wouldn't have beeb tolerated. I hate to stop coming here. But since the quality has gone down hill so much, my kids will barely eat it. Double Dave's it is I guess from now on. So sad yall stink now.
Atmosphere: 1
Food: 1
Service: 1
Sad. Ordered a pizza for pickup. Drove there to get it at the correct time and they had given it to another customer. Manager said they could make another one for me but I was not able to sit there while they started over. No offer to deliver one to my home, comp it or anything else. Won't be back.
Service: 1
Always Fresh, Always Fast. My opinion, Best Pizza In
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers, Gattis Deluxe Pizza
Restaurantji Recommends
This review is for a delivery experience, not pickup in store. Recently I pre-ordered pizzas to be delivered to our house for a party. The pizzas were supposed to be delivered at 5:30PM. At 5:40PM I called to see if they had left the store, right as I called I received a text that Door Dash was going to pick up & deliver. The Door Dash stated pick-up at 5:50 deliver by 6:04PM. What happened, per the app. was the pizzas were picked up at 5:50PM but did not make it to my house until 6:40PM - I live less than 6 miles away. The people working for Door Dash did not respond to my texts. Once they arrived the drivers spoke zero English which now I understand why they didn't respond to my texts, and also I couldn't get a story to why 50 minutes to drive 6 miles. Bottom line I received pizzas that were cold and no explanation why. Would I buy a take out from Mr Gatti's "yes" but never delivery again.
Atmosphere: 4
Food: 2
Service: 1
They can’t figure out where to deliver your pizza.
Atmosphere: 1
Food: 1
Service: 1
Overall decent but the pizza was great!
Atmosphere: 2
Food: 5
Service: 4
Man save yourself the time and money and go to the round rock locations.
Moved to Georgetown and tried this location and it was completely horrible. Cheesesticks had spotty cheese and burnt in some spots.
Ordered a pizza well done still came out undercooked. Believe the bad reviews on this location, they're true.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery which was picked up by door dash driver. After receiving a text that order was on way and would be delivered between a time frame shortly it was canceled by the driver. I contacted Gattis and the manager Chase was understanding and promptly apologized, refunded and offered to remake my order. Definitely will continue ordering but never for delivery only pick up.
Food: 4
Service: 4
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