Ordered a family meal and got an extra bucket of chow mein and was missing one of my three proteins. The service quality is terrible here and this location is under staffed. I placed an online order and it wasn't even ready when I got to the restaurant 20 minutes later. What happened to the really nice black lady who worked here?? Seems like she was holding the place together smh.
Atmosphere: 1
Food: 1
Service: 1
heather hughes
This was the worst food. I couldn't eat any of it. I hate wasting food but this was horrible. Doordash wouldn't help
Food: 1
Trevore Enzo
Fadya went above and beyond our expectations. We often dine at this Panda branch, and she always served us fresh food with great care and kindness. Thank you, Fadya, for your wonderful service!
Atmosphere: 5
Food: 4
Service: 5
Andrew Doyle
Food was 25 minutes late for it to go order don't know what else to say past that
Atmosphere: 5
Food: 3
Service: 1
D
In the evenings, the food is always hot and the service is great!
Food: 5
Service: 5
Julianita Anaya
The best Beijing Beef I tried round Georgetown š«¶š½
Atmosphere: 5
Food: 5
Service: 5
Lorena W.
The portions are getting smaller and smaller, the quality is going down, and the place is neglected.
Atmosphere: 3
Food: 3
Service: 3
Victor Bandeira
The service at this location is always good, but the noodles have way too many veggies. Itās been getting worse and today was the worse experience so far. I ordered several chow mein bowls and there were no noodles at all. It was all cabbage and onions. Really gross! Please change your noodles to only have a very small amount of veggies!
EDIT: Uploaded photo of bowl so you can see itās half full of just cabbage. Unacceptable!
Atmosphere: 5
Food: 2
Service: 5
Gio Caldavere
I swung by the drive thru for some food and on found a piece of metal wire inside of my orange chicken. I thought it was a bone or feather stem but when i pulled it out to look at it, it looked like a piece from those metal dish washing fibers.
I called the store to let them know just in case the batch i ate from was compromised.
Posting this to raise awareness
Atmosphere: 4
Food: 2
Service: 4
Jaime Nicholas
I picked up dinner, so I can only speak to a couple things, but the employee who took the order in drive thru was super friendly, and sounded as if he was confident at what he was doing. Additionally, the food came to me as ordered, and hot! Sometimes, I feel like people are given āleftoversā as the food is cold and doesnāt taste fresh. However, that wasnāt the case here in Georgetown, off University Ave. Iām sure every place has its moments, but life is hard, and kindness, a smile, someone working to the best of their ability, always seems to make it a little better!
The spicy orange chicken was really good. However, the fried rice was not. Disappointed! The soda machine had no carbonation. The tea was ok. The beef with veggies was also good. The spring rolls were mushy and the rangoons tasted old. I hope the one we are getting in Kerrville is much better.
Atmosphere: 2
Food: 3
Service: 4
Phyllis Black
Food is hot and fresh. Best Panda Express around.
Atmosphere: 5
Food: 5
Service: 5
Alexander staples
I ordered broccoli and beef. This is what showed up.
Do better panda express this hurts my feelings
Jj K
Everytime we stop at this location we are so happy to hear Anissa's voice. We've had issues in the past with getting our order correct or friendliness, but nit with Anissa. It is hard to get friendly service with excellent food. Thank you for getting it right!
Atmosphere: 5
Food: 5
Service: 5
Ana Hernandez
I really like this panda location. Thereās a lady in particular thatās always so friendly and gives the best customer service. I believe her name Shanta T.
Ordered a family meal and got an extra bucket of chow mein and was missing one of my three proteins. The service quality is terrible here and this location is under staffed. I placed an online order and it wasn't even ready when I got to the restaurant 20 minutes later. What happened to the really nice black lady who worked here?? Seems like she was holding the place together smh.
Atmosphere: 1
Food: 1
Service: 1
This was the worst food. I couldn't eat any of it. I hate wasting food but this was horrible. Doordash wouldn't help
Food: 1
Fadya went above and beyond our expectations.
We often dine at this Panda branch, and she always served us fresh food with great care and kindness.
Thank you, Fadya, for your wonderful service!
Atmosphere: 5
Food: 4
Service: 5
Food was 25 minutes late for it to go order don't know what else to say past that
Atmosphere: 5
Food: 3
Service: 1
In the evenings, the food is always hot and the service is great!
Food: 5
Service: 5
The best Beijing Beef I tried round Georgetown š«¶š½
Atmosphere: 5
Food: 5
Service: 5
The portions are getting smaller and smaller, the quality is going down, and the place is neglected.
Atmosphere: 3
Food: 3
Service: 3
The service at this location is always good, but the noodles have way too many veggies. Itās been getting worse and today was the worse experience so far. I ordered several chow mein bowls and there were no noodles at all. It was all cabbage and onions. Really gross! Please change your noodles to only have a very small amount of veggies!
EDIT: Uploaded photo of bowl so you can see itās half full of just cabbage. Unacceptable!
Atmosphere: 5
Food: 2
Service: 5
I swung by the drive thru for some food and on found a piece of metal wire inside of my orange chicken. I thought it was a bone or feather stem but when i pulled it out to look at it, it looked like a piece from those metal dish washing fibers.
I called the store to let them know just in case the batch i ate from was compromised.
Posting this to raise awareness
Atmosphere: 4
Food: 2
Service: 4
I picked up dinner, so I can only speak to a couple things, but the employee who took the order in drive thru was super friendly, and sounded as if he was confident at what he was doing. Additionally, the food came to me as ordered, and hot! Sometimes, I feel like people are given āleftoversā as the food is cold and doesnāt taste fresh. However, that wasnāt the case here in Georgetown, off University Ave. Iām sure every place has its moments, but life is hard, and kindness, a smile, someone working to the best of their ability, always seems to make it a little better!
Food: 5
Service: 5
Restaurantji Recommends
The spicy orange chicken was really good. However, the fried rice was not. Disappointed! The soda machine had no carbonation. The tea was ok. The beef with veggies was also good. The spring rolls were mushy and the rangoons tasted old. I hope the one we are getting in Kerrville is much better.
Atmosphere: 2
Food: 3
Service: 4
Food is hot and fresh. Best Panda Express around.
Atmosphere: 5
Food: 5
Service: 5
I ordered broccoli and beef.
This is what showed up.
Do better panda express this hurts my feelings
Everytime we stop at this location we are so happy to hear Anissa's voice. We've had issues in the past with getting our order correct or friendliness, but nit with Anissa. It is hard to get friendly service with excellent food. Thank you for getting it right!
Atmosphere: 5
Food: 5
Service: 5
I really like this panda location. Thereās a lady in particular thatās always so friendly and gives the best customer service. I believe her name Shanta T.
Atmosphere: 5
Food: 5
Service: 5
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