Popeyes Louisiana Kitchen

1030 W University Ave, Georgetown
(512) 688-5024

Recent Reviews

jesus valadez

Caution fish sandwich is HOT! Good but watch out on the first bite.

Atmosphere: 5

Food: 5

Service: 5

Estella Nuse

I just bought burned chicken!! I havent been there in months and this is exactly why. I get home and the order looks like my 10 yr old granddaughter cooked this mess! $15 not worth it!

Atmosphere: 1

Food: 1

Service: 2

K Parker

I love Popeyes, but not this location! The food is good, but the service is absolutely horrible!!! Also, check your order before leaving - they forget our fries. Service can make or break an experience and this location is getting bad reviews because of the service. Looking at other reviews this is not a new thing.Management needs to wake up here and hire friendly people that want to do a good job. Or at least retrain staff and set standards.My 3 stars is generous and only because the food we did get was good. 0 stars for the service here.

Atmosphere: 3

Food: 4

Service: 1

Justyne Marie

I have ordered here on Uber eats multiple times and it’s constantly wrong and missing items and the food quality is absolutely terrible… do not order from here it’s a waste of money and

Atmosphere: 1

Food: 1

Service: 1

Dena Drosche

I placed an online order to pick up in drive thru, but the line was so long that I had to go into pick up my order. The staff was so nice and apologized that I had to come in.

Atmosphere: 5

Food: 5

Service: 5

Vicente Luna

Currently in the process of contacting corporate from such a horrible experience.Make sure you’re checking your receipts because you’ll notice you’re being charged for things you didn’t purchase.Oh, and the phone numbers listed online and on the receipt for the store don’t work.Managers number listed on the receipt doesn’t allow any messages to be left either.

Atmosphere: 1

Food: 1

Service: 1

Nikki Hillin

I ordered $60 worth of food. When I pull up to the window, I ask if it’s too late to add a drink. The girl working the drive-through disregards me. Then turns to me and says oh, it’s too late. I already ran your card.I specifically asked for a family size gravy, and upon inspecting the bag I did not receive the gravy. I go inside with my receipt, asking for my gravy and I met with confrontation. I’m told they put the gravy in the bag. I responded and say no I just checked the bag it’s not there. Again, I’m argued with, and said that I was given the gravy. I told them I did not know what to tell them that I did not have the gravy. I’m asked to bring my bag back inside so they can inspect it. I go back out to my car to get my bag which I have emptied everything out ahead looking for said gravy. I put everything back in the bag and go inside. They did not even look in the bag. They just handed me the gravy, and didn’t say anything else to me. Not even an apology.Absolute terrible customer service, and we will not be back.

Service: 1

Maya Salinas

It's all so delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Spicy Chicken Sandwich, Wings, Red Beans and Rice

Naomy Vil

Very delicious....The super crispy chicken.. ?

Atmosphere: 5

Food: 5

Service: 5

Quint Schneider

Kind and polite staff, friendly clients, clean restaurant and delicious food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dr Pepper, French Fries, Mashed Potatoes with Cajun Gravy

TX Mom

Good fried chicken. No specials if you don't order online.

Atmosphere: 5

Food: 5

Service: 5

Mark Gray

We ordered from here and received only part of the order in total. They left out fries and Mac for the meals after buying the combos. Also the wings are not tossed in any sauce they just dump it on top of wings in the box, feels like minimum effort. Overall I’ve like other Popeyes but definitely won’t be back to this location. Might as well have gone next door to canes.

Atmosphere: 1

Food: 1

Service: 1

Landry Fraser

I REALLY LIKE POOPEYES BUT THEIR SERVICE IS HORRIBLE ? ALSO I HAD MY FIRST DATE HER WITH A GIRL NAMED PERTRISHA WE HAD A GOOD TIME BUT SHE GHOSTED ME FOR THIS OTHER GUY NAMED CHAD? ANYWAY BACK TO THE REVIEW THE SERVICE IS TERRIBLE AND THEY FORGOT TO GIVE US OTHER 2 CHICKEN SANDWICHES NOW IM HUNGREY AND IM IN THIS ABANDONED ALLEY WITH MY FISH FRED? I HOPE YOU HAVE A NICE DAY #staysexy?

Atmosphere: 1

Food: 5

Service: 1

Judy Silva

The order was not right had to go back in and it was still not right won't go there

Food: 1

Service: 1

Riki Craig

Sitting here at 1115 AM and they have no spicy chicken. 12 minutes is what I’m supposed to be waiting. I ordered at 11:03. Really 11:23 and no hot sauce and kids meal only one strip and apple sauce! Wow!!! Help me!!!!

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