This is getting out of hand.... 2 cinnamon twist doughnut's $2.99 each and a large Dr Pepper $2.49....... 10 bux for a quick breakfast stop. You have got to be kidding me. No meat, no cheese just some dough and sugar. I did a quick AI search online to find out how Shipley's is priced way above the national average. Check for yourself. The 5 Stars are for the service I got, the 2 people there were working so hard and were polite so they were at least an upgrade to the ladies who were in this location the last time I stopped. It was as if I was intruding on their day!
Food: 2
Service: 5
Ted Horton
Great donuts but not much of choice around 10am. Not for eat as it was set up as take and go.
Atmosphere: 5
Food: 5
Service: 5
Amanda Pustejovsky
Proceed with caution when ordering online! The website leads you to believe you can customize your order but what you get in the box most likely won’t be what you ordered. When I picked up my order, the employee didn’t say anything about having made substitutions so I assumed my order was filled accurately. When we got home and opened the box, we were sadly disappointed. The donuts were dried out and we were given unglazed plain cake donuts instead of blueberry glazed. I called to tell them what happened thinking it was an honest mistake but was told that they were out so they just chose what they thought was a good enough substitute. When I advised that they should call the customer if they are going to make changes to the order, the lady said sorry but we were out so we just choose what we can. I asked to speak to a manager and was told there is no manager in the store. When I questioned that, she said they have a manager but they just weren’t there. The lady on the phone didn’t seem to care at all about my dissatisfaction nor did it seem likely that my concerns and suggestions would be passed along.
Food: 2
Service: 1
David Woll
Ordered the maple bars, but didn’t realize they come filled with cream. It’s hard to find a pure maple bar.
Atmosphere: 3
Food: 4
Service: 4
Robert Holubec
If I could give a negative 4 I would! Ordered 2 chocolate filled donuts and apple fritter. When got home the 2 chocolate filled were filled with a thin white cream and dry. The fritter was so hard I couldn’t cut it with fork. Threw them in garbage. I called to let the store know and he didn’t seem concerned at all. Offered to try again if we wanted to come back. I said we didn’t want to drive all the way back. He said well thank you and have a nice day and hung up on me. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
martymE714OR
9:30 am on Saturday…. Out of kolaches, out of cinnamon rolls…. Donuts were ok not great….. don’t recommend … I’ve been here numerous times and it seems to continue going downhill
Meg
I ordered 2 large kolaches, one small kolache, a cake donut and apple fritter. If I could rate them a negative, I definitely would. Everything tasted like it was old. The apple fritter was so dry, I took 2 bites and had to throw it away. The cake donut was so hard and crunchy and inedible also. The small kolache was more than 50% dry bread with a super small sausage inside and 2 sliced jalapeños, with a small amount of cheese. After my husband saw how awful my food was he refused to even eat the 2 large kolaches. I can’t believe I spent $14 and had to throw it away. That will be the first and last time I ever go back here. I’ve never had anything bad at shipleys before and they should be embarrassed to even have their name on this location. On top of that they allowed a homeless man to camp out with all of his stuff inside laying on the floor. As soon as we drove up he came out and saw my husband waiting for me in the car and started asking for money.
Atmosphere: 1
Food: 1
Service: 3
Jesse Perdonette
I just ordered door dash and picked out donuts. They sent me whatever they wanted because the ones I requested they didn't have. What a waste of money. I would assume they would call instead of just picking whatever
Dawn Elkins
Didn't have the donuts that I was looking for that are available at other
Atmosphere: 3
Food: 4
Service: 4
Chelsie Vick
Asked for an iced vanilla latte, and got flavored vanilla milk with ice. They assured there was coffee in it, but nope!
It's Shipley's. It's donuts the way they are meant to be. Mmmmm... just writing this is making me want to get in the car and go grab a dozen glazed and a butterfly... oh, and better grab a bag of donut holes to chow on the drive because the car is gonna smell so good I won't be able to control myself...
Service at both the counter and the drive-thru is always friendly and you're always greeted with a smile, regardless of the time of day.
Friendly service, perfect taste... it's obviously a Texas thing!!!
Atmosphere: 3
Food: 5
Service: 5
angela H
Asked for a maple bar, got a filled mable bar. Disappointed and expensive
Food: 2
Christi Cuesta
These donuts were not good. My kolache was hard and gross.
Atmosphere: 2
Food: 1
Service: 5
Mary JKabali
Unbelievable the lack of quality and lack of customer service! The cashier rolling her eyes when I was ordering and looking what they had left on the donuts display! Apple fritters were hard as a rock and no texture!
Atmosphere: 1
Food: 1
Service: 1
Ryan Palmquist
I wanted to make a large order of donuts and coffee. I was turned away by the employee saying “we prefer not to do the boxes of coffee at this location”. I responded saying I was ordering for the next day. The employee said “we don’t do the boxes at this location”. Despite having the boxes on display! Bizarre. Won’t be coming back.
This is getting out of hand.... 2 cinnamon twist doughnut's $2.99 each and a large Dr Pepper $2.49....... 10 bux for a quick breakfast stop. You have got to be kidding me. No meat, no cheese just some dough and sugar. I did a quick AI search online to find out how Shipley's is priced way above the national average. Check for yourself. The 5 Stars are for the service I got, the 2 people there were working so hard and were polite so they were at least an upgrade to the ladies who were in this location the last time I stopped. It was as if I was intruding on their day!
Food: 2
Service: 5
Great donuts but not much of choice around 10am. Not for eat as it was set up as take and go.
Atmosphere: 5
Food: 5
Service: 5
Proceed with caution when ordering online! The website leads you to believe you can customize your order but what you get in the box most likely won’t be what you ordered. When I picked up my order, the employee didn’t say anything about having made substitutions so I assumed my order was filled accurately. When we got home and opened the box, we were sadly disappointed. The donuts were dried out and we were given unglazed plain cake donuts instead of blueberry glazed. I called to tell them what happened thinking it was an honest mistake but was told that they were out so they just chose what they thought was a good enough substitute. When I advised that they should call the customer if they are going to make changes to the order, the lady said sorry but we were out so we just choose what we can. I asked to speak to a manager and was told there is no manager in the store. When I questioned that, she said they have a manager but they just weren’t there. The lady on the phone didn’t seem to care at all about my dissatisfaction nor did it seem likely that my concerns and suggestions would be passed along.
Food: 2
Service: 1
Ordered the maple bars, but didn’t realize they come filled with cream. It’s hard to find a pure maple bar.
Atmosphere: 3
Food: 4
Service: 4
If I could give a negative 4 I would! Ordered 2 chocolate filled donuts and apple fritter. When got home the 2 chocolate filled were filled with a thin white cream and dry. The fritter was so hard I couldn’t cut it with fork. Threw them in garbage. I called to let the store know and he didn’t seem concerned at all. Offered to try again if we wanted to come back. I said we didn’t want to drive all the way back. He said well thank you and have a nice day and hung up on me. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
9:30 am on Saturday…. Out of kolaches, out of cinnamon rolls…. Donuts were ok not great….. don’t recommend … I’ve been here numerous times and it seems to continue going downhill
I ordered 2 large kolaches, one small kolache, a cake donut and apple fritter. If I could rate them a negative, I definitely would. Everything tasted like it was old. The apple fritter was so dry, I took 2 bites and had to throw it away. The cake donut was so hard and crunchy and inedible also. The small kolache was more than 50% dry bread with a super small sausage inside and 2 sliced jalapeños, with a small amount of cheese. After my husband saw how awful my food was he refused to even eat the 2 large kolaches. I can’t believe I spent $14 and had to throw it away. That will be the first and last time I ever go back here. I’ve never had anything bad at shipleys before and they should be embarrassed to even have their name on this location. On top of that they allowed a homeless man to camp out with all of his stuff inside laying on the floor. As soon as we drove up he came out and saw my husband waiting for me in the car and started asking for money.
Atmosphere: 1
Food: 1
Service: 3
I just ordered door dash and picked out donuts. They sent me whatever they wanted because the ones I requested they didn't have. What a waste of money. I would assume they would call instead of just picking whatever
Didn't have the donuts that I was looking for that are available at other
Atmosphere: 3
Food: 4
Service: 4
Asked for an iced vanilla latte, and got flavored vanilla milk with ice. They assured there was coffee in it, but nope!
Restaurantji Recommends
It's Shipley's. It's donuts the way they are meant to be. Mmmmm... just writing this is making me want to get in the car and go grab a dozen glazed and a butterfly... oh, and better grab a bag of donut holes to chow on the drive because the car is gonna smell so good I won't be able to control myself...
Service at both the counter and the drive-thru is always friendly and you're always greeted with a smile, regardless of the time of day.
Friendly service, perfect taste... it's obviously a Texas thing!!!
Atmosphere: 3
Food: 5
Service: 5
Asked for a maple bar, got a filled mable bar. Disappointed and expensive
Food: 2
These donuts were not good. My kolache was hard and gross.
Atmosphere: 2
Food: 1
Service: 5
Unbelievable the lack of quality and lack of customer service! The cashier rolling her eyes when I was ordering and looking what they had left on the donuts display! Apple fritters were hard as a rock and no texture!
Atmosphere: 1
Food: 1
Service: 1
I wanted to make a large order of donuts and coffee. I was turned away by the employee saying “we prefer not to do the boxes of coffee at this location”. I responded saying I was ordering for the next day. The employee said “we don’t do the boxes at this location”. Despite having the boxes on display! Bizarre. Won’t be coming back.
Service: 1
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