I was blown away by the cake CJ made for me. It was stunning! They are super nice, great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pops, Wedding Cake, Birthday Cake, Italian Cream Cupcake, Dessert Bar
Mel All
Delicious baked goods, very warm and cute atmosphere, great service!
Atmosphere: 5
Food: 5
Service: 5
Ashanta Cline
Haven’t been to Sugar Mama’s in a couple years & I use to go to the one in Austin which was always SO good. Not sure what happened with the 6 cupcakes I got from the Georgetown location but I could only eat 1-2 bites of each. They were hard, dry, & no flavor. The icing on the carrot & red velvet tastes like butter. I had high hopes for the chocolate Oreo cupcake but it was dry too. The icing was good though. Next time I will make the trip to Austin to the original Sugar Mama’s
Atmosphere: 5
Food: 1
Service: 5
WilliamG Wyant
Wedding cake was fantastic.
Nana Bradshaw
I stopped in for a few cupcake. Everything was delicious.
Nabil Yazdani
These folks are not the same as Sugar Mama's in South Austin but they are just as friendly, if not more so. Lorraine helped us and was very patient and helpful. They were apparently also teaching a cooking or baking class in an adjacent room.
Everything looks beautiful here. Worth a visit for sure!
Austin Spence
10/10 5 stars all around from the wonderful customer service to the bright and vibrant flavors of our wedding cake, I can’t recommend this bakery enough. Thank you again for the beautiful cake!
Tangela Bailey
Beautiful desserts in a super cute vintage cottage!
Debbie Dunn
I’ve pondered on writing this review. I chose this bakery because of the reviews and photos of their work. On January 9th, I went to the bakery in person to place the cake order. The clerk gave me the order form, and we went over the details of the cake. While standing in the bakery, I emailed photos to their email, which was the inspiration photo of a cake along with our party decorations to coordinate to the cake I was wanting. When I got home that afternoon, I followed up with another email and another photo with MORE details that I was wanting on the cake. On January 17, I stopped by to pay the balance and for my daughter to purchase earrings. During that time, I’d mention to the clerk that I haven’t heard back from my two emails and I wanted to make sure they were received emails with the details. I would like to add at this point of the review what I captured with the two visits to the shop was the lack of inventive and customer service. There was no friendly knowledge of my present, or appreciation. On the second visit is where it was solidified to what I was feeling. After paying my balance and earrings and her giving me my receipt, the clerk just walked off with her copy receipt to the kitchen area to stapled to cake order (which I could see), then she walked further into the kitchen area where I could no longer see her. I stood there thinking she was coming back with a copy of the cake order form marked paid or something. The other staff saw me standing there, in which she told the other girl. She coming back in and said, can I help you? I told her thought you were giving me a copy of the order. No that wasn’t it… she just walked off and said nothing to me. Like, have a good day or thank you. No closure at Suall.
On January 22, I received an email from a sugar mommy team member acknowledging that she received my emails and to discuss my request with attaching a cake menu that had sizing, serving and flavor. Basically, she did not have my cake order in her hands. I replied with letting her know that I already placed the order. She replied with a email confirming my photos, cake size/flavor and paid.
On Friday Feb 7th (had plenty for communication), I picked up the cake at the bakery. One of the bakers quickly showed me the cake, which I thought look great at that moment. the other baker brought the cake around to counter after she boxed it. She went to cash register and I went to pick up the box to walk out, and she said ‘oh, you have a balance’.. and I said, no I don’t. I quickly retrieved the receipts from my wallet because I had a gut feeling there would be an issue. It was quickly resolved after showing my receipts and I moved on with other errands. Next day when setting up for the party, I discovered the details that specifically requests via email and some order form were not on the cake along with lack of paying to detail design (from the photo that I provided) was the opposite. In the photo, the flowers were large (easily two-three large flowers). On the cake I received, they’re all small flowers. I requested gold in the center flower (just like the photo). I requested periwinkle in the colors I requested. There was no periwinkle blue on the cake. I requested the flowers to be carried over on top of the cake. There were no flowers on top of the cake.
I’ll post photos of the cake I received and the photos provided and emails with details. It’s obvious that the emails with photos and detail request where not crossed over to the baker or even noted, or follow up with confirming details before the cake was to made.
At the end of day. It was a pricey cake from a bakery with extremely poor customer service that lacks with inventiveness with their customers, from the counter to the kitchen.
Andrea Morales
Thank you so much for the beautiful wedding cake that you made for my daughter’s wedding! The red velvet was perfectly balanced, not too sweet, and the icing was so creamy and delicious. It was beautiful and everyone loved it, thank you so much again!
The custom cake we ordered was exactly what we asked for. It was delicious, beautiful, and ready when promised.
Cynthia Linker
CJ definitely came through with amazing and beautiful cake pop baby rattles for my Dragon Ball Z baby shower theme! Glad I stopped in.
Catherine Teague
My fairytale come true, took me back 60 years when I was excited to walk up the stairs to the front porch where food whisks were part of the railing to discover carousel animals line the porch. So whimsical, and the best experience is meeting one of the owners. Who wraps you in her passion and offers up the most delicious desserts that include cake pops and other tasty desserts that are gluten free to choose from. Can’t wait to go back soon. Such fun, Thank you and may God continue to bless the owners and employees and everyone who supports this beautiful business ❤️🙏❤️
Julia Engelmann
Love everything about this lil gem! Everything is fresh and yummy. Getting into parking with traffic sometimes deters me from coming more often than I do but man, goodies are fabulous!
Greg Gibbons
THE BEST NANAIMO BARS EVER (coming from a Canadien)! They make the best desserts, and my girlfriend tried their Creme Brûlée bars and she said they were the best things she has ever ate. We will be going here every weekend and we HIGHLY recommend Sugar Mommy's!!!!
I was blown away by the cake CJ made for me. It was stunning! They are super nice, great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pops, Wedding Cake, Birthday Cake, Italian Cream Cupcake, Dessert Bar
Delicious baked goods, very warm and cute atmosphere, great service!
Atmosphere: 5
Food: 5
Service: 5
Haven’t been to Sugar Mama’s in a couple years & I use to go to the one in Austin which was always SO good. Not sure what happened with the 6 cupcakes I got from the Georgetown location but I could only eat 1-2 bites of each. They were hard, dry, & no flavor. The icing on the carrot & red velvet tastes like butter. I had high hopes for the chocolate Oreo cupcake but it was dry too. The icing was good though. Next time I will make the trip to Austin to the original Sugar Mama’s
Atmosphere: 5
Food: 1
Service: 5
Wedding cake was fantastic.
I stopped in for a few cupcake. Everything was delicious.
These folks are not the same as Sugar Mama's in South Austin but they are just as friendly, if not more so. Lorraine helped us and was very patient and helpful. They were apparently also teaching a cooking or baking class in an adjacent room.
Everything looks beautiful here. Worth a visit for sure!
10/10 5 stars all around
from the wonderful customer service to the bright and vibrant flavors of our wedding cake, I can’t recommend this bakery enough. Thank you again for the beautiful cake!
Beautiful desserts in a super cute vintage cottage!
I’ve pondered on writing this review. I chose this bakery because of the reviews and photos of their work. On January 9th, I went to the bakery in person to place the cake order. The clerk gave me the order form, and we went over the details of the cake. While standing in the bakery, I emailed photos to their email, which was the inspiration photo of a cake along with our party decorations to coordinate to the cake I was wanting. When I got home that afternoon, I followed up with another email and another photo with MORE details that I was wanting on the cake. On January 17, I stopped by to pay the balance and for my daughter to purchase earrings. During that time, I’d mention to the clerk that I haven’t heard back from my two emails and I wanted to make sure they were received emails with the details. I would like to add at this point of the review what I captured with the two visits to the shop was the lack of inventive and customer service. There was no friendly knowledge of my present, or appreciation. On the second visit is where it was solidified to what I was feeling. After paying my balance and earrings and her giving me my receipt, the clerk just walked off with her copy receipt to the kitchen area to stapled to cake order (which I could see), then she walked further into the kitchen area where I could no longer see her. I stood there thinking she was coming back with a copy of the cake order form marked paid or something. The other staff saw me standing there, in which she told the other girl. She coming back in and said, can I help you? I told her thought you were giving me a copy of the order. No that wasn’t it… she just walked off and said nothing to me. Like, have a good day or thank you. No closure at Suall.
On January 22, I received an email from a sugar mommy team member acknowledging that she received my emails and to discuss my request with attaching a cake menu that had sizing, serving and flavor. Basically, she did not have my cake order in her hands. I replied with letting her know that I already placed the order. She replied with a email confirming my photos, cake size/flavor and paid.
On Friday Feb 7th (had plenty for communication), I picked up the cake at the bakery. One of the bakers quickly showed me the cake, which I thought look great at that moment. the other baker brought the cake around to counter after she boxed it. She went to cash register and I went to pick up the box to walk out, and she said ‘oh, you have a balance’.. and I said, no I don’t. I quickly retrieved the receipts from my wallet because I had a gut feeling there would be an issue. It was quickly resolved after showing my receipts and I moved on with other errands. Next day when setting up for the party, I discovered the details that specifically requests via email and some order form were not on the cake along with lack of paying to detail design (from the photo that I provided) was the opposite. In the photo, the flowers were large (easily two-three large flowers). On the cake I received, they’re all small flowers. I requested gold in the center flower (just like the photo). I requested periwinkle in the colors I requested. There was no periwinkle blue on the cake. I requested the flowers to be carried over on top of the cake. There were no flowers on top of the cake.
I’ll post photos of the cake I received and the photos provided and emails with details. It’s obvious that the emails with photos and detail request where not crossed over to the baker or even noted, or follow up with confirming details before the cake was to made.
At the end of day. It was a pricey cake from a bakery with extremely poor customer service that lacks with inventiveness with their customers, from the counter to the kitchen.
Thank you so much for the beautiful wedding cake that you made for my daughter’s wedding! The red velvet was perfectly balanced, not too sweet, and the icing was so creamy and delicious. It was beautiful and everyone loved it, thank you so much again!
Restaurantji Recommends
The custom cake we ordered was exactly what we asked for. It was delicious, beautiful, and ready when promised.
CJ definitely came through with amazing and beautiful cake pop baby rattles for my Dragon Ball Z baby shower theme! Glad I stopped in.
My fairytale come true, took me back 60 years when I was excited to walk up the stairs to the front porch where food whisks were part of the railing to discover carousel animals line the porch. So whimsical, and the best experience is meeting one of the owners. Who wraps you in her passion and offers up the most delicious desserts that include cake pops and other tasty desserts that are gluten free to choose from. Can’t wait to go back soon. Such fun, Thank you and may God continue to bless the owners and employees and everyone who supports this beautiful business ❤️🙏❤️
Love everything about this lil gem! Everything is fresh and yummy. Getting into parking with traffic sometimes deters me from coming more often than I do but man, goodies are fabulous!
THE BEST NANAIMO BARS EVER (coming from a Canadien)! They make the best desserts, and my girlfriend tried their Creme Brûlée bars and she said they were the best things she has ever ate. We will be going here every weekend and we HIGHLY recommend Sugar Mommy's!!!!
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