The food is always fresh. The lady at the drive, lupita, is always so nice. This is the only Wendy's I'll eat at!
Atmosphere: 5
Food: 5
Service: 5
Robert Smith
š š Terrible Terrible!!!!! šš I was going to write a review about what happen but it would take way to long. This place is TERRIBLE!!! Not the first time either but definitely the last. Don't waste your hard earned money on really bad food and even worse customer service. Seriously think twice about coming here. š¤
Atmosphere: 1
Food: 1
Service: 1
Jessica Horn
My son and I got a couple of frosty's from this location and they both tasted like rotton milk! I called to let them know and the manager hung up on me! Very disgusting, very disappointed!
Food: 1
Service: 1
Paula Atkinson
Fresh food and workers are very kind and helpful.
Atmosphere: 4
Food: 4
Service: 4
Meg Middleton
DO NOT EAT AT THIS LOCATION. (This is after several terrible experiences and the most recent is the worst.) I went through the drive-through at 1 AM because itās the closest place open late. No one answered at the speaker. I pulled around and the workers were sitting in the lobby with the headset on. I waved and went around to the speaker againā¦ still no answer. Finally I got out of my car and knocked on the window. The first words when they came out were āwhatās upā. Politely, I said, āI am in the drive-through wanting to orderā. There was no apology and the order process was rude. I asked for spicy chicken nuggets and they put dried out spicy ones on top of decent regular ones. I refuse to eat at this location until I hear word that they hire staff that feel like doing their job. There are very few places open up late in Georgetown and I canāt imagine this has been good for business or these kidās future careers if they get out of food service. During the day, the food and staff is just as pitiful. I look forward to the day I see an āOut of Businessā sign.
Atmosphere: 1
Food: 1
Service: 1
Stephanie
Food was good. Ladies behind the counter were nice. Lobby was clean.
Atmosphere: 5
Food: 4
Service: 4
Calvin Dunning
I got 4 biggie bags for my family for dinner and the food was dry and stale and looked like it had been sitting for hours and they just heated it in the microwave. The only thing that tasted decent was the fries and frosties but everything else was stale.
Atmosphere: 2
Food: 1
Service: 2
Marcus Gibson
I went here for a baconator and they didnāt apply any bacon to the sandwich. I called and went back and they added a half strip to the top and bottom. I then notified customer service and they reimbursed me and I ordered a baconator again a couple days later to see if things changed and once again received no bacon on my sandwich. At this point I just refuse to go back. Itās obvious they donāt care.
Atmosphere: 1
Food: 1
Service: 1
Sheron Scur
I always receive a friendly greeting. I love using the app so I earn free food. On this visiting I received a free Junior Bacon Cheeseburger, which is a perfe ct size for me. I appreciate the free senior drinks!
Atmosphere: 5
Food: 5
Service: 5
Sydney dahlgren
I ordered 4 items: Crispy chicken sandwich with pickles Daveās combo large sized spicy chicken sandwich Apple pecan salad The person didnt understand so I had to say it multiple times. Eventually I thought she got it but I went to the line they made me pull up, I waited 15 min and then they didnt ring me up for the combo. I had to wait an additional 10 to get it and at the end the chicken sandwiches were both regular and had no pickles. I cant shop at this location anymore. Its always wrong, not good customer service, huge language barrier. Its not worth the hassel
They are very incompetent and won't give money back. VERY VERY VERY POOR SERVICE!!! DONT EVER GO THERE. I am boycotting WENDYS.
Atmosphere: 1
Food: 1
Service: 1
Sunnie Palmer
This location has gone down hill so muchā¦ no one answers at drive thru .. and the mess up the order and itās just not worth it anymore ā¦ used to better but not just straight horrible ā¦
Atmosphere: 1
Food: 1
Service: 1
mark alley
This the 4th or 5th terrible apple pecan chicken salad Iāve gotten at the GT store. I was hoping it was a glitch as I used to come by 2-3X per week. Iām sure part of it is corporate cutting back (itās in a smaller container now)but to have zero chicken on 1 salad and 3-4 crappy tasting chunks on the other today I had to reach out. Iām bringing salad #2 back tomorrow. Absolutely the first time in my life Iāve returned fast foodā¦
Food: 1
JD Fotografy
Night manager is the rudest and this is the slowest Wendy's ever. If I would had the receipt I would have complained but they were out of paper supposedly
The food is always fresh. The lady at the drive, lupita, is always so nice. This is the only Wendy's I'll eat at!
Atmosphere: 5
Food: 5
Service: 5
š š Terrible Terrible!!!!! šš
I was going to write a review about what happen but it would take way to long. This place is TERRIBLE!!! Not the first time either but definitely the last. Don't waste your hard earned money on really bad food and even worse customer service. Seriously think twice about coming here. š¤
Atmosphere: 1
Food: 1
Service: 1
My son and I got a couple of frosty's from this location and they both tasted like rotton milk! I called to let them know and the manager hung up on me! Very disgusting, very disappointed!
Food: 1
Service: 1
Fresh food and workers are very kind and helpful.
Atmosphere: 4
Food: 4
Service: 4
DO NOT EAT AT THIS LOCATION. (This is after several terrible experiences and the most recent is the worst.)
I went through the drive-through at 1 AM because itās the closest place open late. No one answered at the speaker. I pulled around and the workers were sitting in the lobby with the headset on. I waved and went around to the speaker againā¦ still no answer. Finally I got out of my car and knocked on the window. The first words when they came out were āwhatās upā. Politely, I said, āI am in the drive-through wanting to orderā. There was no apology and the order process was rude. I asked for spicy chicken nuggets and they put dried out spicy ones on top of decent regular ones.
I refuse to eat at this location until I hear word that they hire staff that feel like doing their job. There are very few places open up late in Georgetown and I canāt imagine this has been good for business or these kidās future careers if they get out of food service. During the day, the food and staff is just as pitiful. I look forward to the day I see an āOut of Businessā sign.
Atmosphere: 1
Food: 1
Service: 1
Food was good. Ladies behind the counter were nice. Lobby was clean.
Atmosphere: 5
Food: 4
Service: 4
I got 4 biggie bags for my family for dinner and the food was dry and stale and looked like it had been sitting for hours and they just heated it in the microwave. The only thing that tasted decent was the fries and frosties but everything else was stale.
Atmosphere: 2
Food: 1
Service: 2
I went here for a baconator and they didnāt apply any bacon to the sandwich. I called and went back and they added a half strip to the top and bottom. I then notified customer service and they reimbursed me and I ordered a baconator again a couple days later to see if things changed and once again received no bacon on my sandwich. At this point I just refuse to go back. Itās obvious they donāt care.
Atmosphere: 1
Food: 1
Service: 1
I always receive a friendly greeting. I love using the app so I earn free food. On this visiting I received a free Junior Bacon Cheeseburger, which is a perfe ct size for me. I appreciate the free senior drinks!
Atmosphere: 5
Food: 5
Service: 5
I ordered 4 items:
Crispy chicken sandwich with pickles
Daveās combo large sized
spicy chicken sandwich
Apple pecan salad
The person didnt understand so I had to say it multiple times. Eventually I thought she got it but I went to the line they made me pull up, I waited 15 min and then they didnt ring me up for the combo. I had to wait an additional 10 to get it and at the end the chicken sandwiches were both regular and had no pickles. I cant shop at this location anymore. Its always wrong, not good customer service, huge language barrier. Its not worth the hassel
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Awesome place to eat and the staff is awesome
Atmosphere: 5
Food: 5
Service: 5
They are very incompetent and won't give money back. VERY VERY VERY POOR SERVICE!!! DONT EVER GO THERE. I am boycotting WENDYS.
Atmosphere: 1
Food: 1
Service: 1
This location has gone down hill so muchā¦ no one answers at drive thru .. and the mess up the order and itās just not worth it anymore ā¦ used to better but not just straight horrible ā¦
Atmosphere: 1
Food: 1
Service: 1
This the 4th or 5th terrible apple pecan chicken salad Iāve gotten at the GT store. I was hoping it was a glitch as I used to come by 2-3X per week. Iām sure part of it is corporate cutting back (itās in a smaller container now)but to have zero chicken on 1 salad and 3-4 crappy tasting chunks on the other today I had to reach out. Iām bringing salad #2 back tomorrow. Absolutely the first time in my life Iāve returned fast foodā¦
Food: 1
Night manager is the rudest and this is the slowest Wendy's ever. If I would had the receipt I would have complained but they were out of paper supposedly
Atmosphere: 1
Food: 1
Service: 1
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