I ordered online and first, there was no kind of gravy on a hamburger steak, second there were no utensils to eat with. It came with a salad and the little thing of beans you get for free when requested but no utensils to eat the meal with. Maybe I'm Southern but a hamburger steak every place I have ordered in the state of Texas has always come with gravy?
Atmosphere: 3
Food: 3
Service: 1
Conley Circus
Friendly staff, food was great, and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Mark Popp
Old lone star steel employees hanging out the first Monday of the month
Atmosphere: 5
Service: 5
Dario Galvan
It’s a good place to eat burgers, I tried other stuff too like the country fried steak and the chicken fried steak and the food is bland! But the burgers oh man they are good!!
Atmosphere: 3
Food: 4
Service: 4
Kisha Ford
I was very unhappy with my visit. I was trying to take my mother out for breakfast, i should have just cooked at home. I ordered the food and waited almost 25 mins before someone noticed that we didn't have our food yet. They tried to give me the food that was in the window that was sitting for over 15 mins. I asked if it could be remade bc I don't want cold eggs,sausage and potatoes. That's not what I paid $25.00 for. And the biscuit was so hard it could be used as a weapon. Long story short. Nothing was remade. Just put on another plate and I was offered toast to replace biscuit since breakfast was 5 mins from being over. One of the reasons I don't like eating at places I don't go to on regular. I will never stop here again. First impressions are still important. And with all the products out for flies Zevo & Stem get something for the flies. Can't attempt to eat for swatting at flies. Tyler Tx has the best Jucys on 5th St.! Customer service is exceptional! Definitely can't go by the name of restaurant I see it varies by location. Update: I received a call from a nice lady named Rebecca, sorry if spelled another way. She asked me to tell her why I was dissatisfied witg my service and I explained. She was understanding of the issue and decided to giive me a gift card for the amount I spent so at another time I could give the establishment another try. I appreciate Rebecca for being a awesome Manager and rectifying the issue the best she could. I will take the opportunity to try it again. 🤞 Will update soon....
Atmosphere: 1
Food: 1
Service: 1
Robert smith
Excellent food
Atmosphere: 4
Food: 5
Service: 5
Lydia Tucker
Food was excellent. It’s a little pricey though. 2 people and was nearly $37.
Atmosphere: 5
Food: 5
Service: 5
Tana Tucker
The best Jucy’s Location I’ve ever been to. The place was clean, and the staff was so inviting. The country music just added to my overall Gilmer experience. HUGE shoutout to the Manager Andrew, you can really tell he goes above and beyond for Jucy’s!
Atmosphere: 5
Food: 5
Service: 5
J Sp
There was three of us that came into eat. Two of ours burgers where way to done couldn't eat them. So we took back the two burgers and when they brought out the remakes one of them was wrong so had to take it back. It has been awhile since we have been in to eat. And it will be a long time before we come back.
Atmosphere: 2
Food: 4
Service: 1
Corey Gilley
I ordered a cheeseburger and it was extremely salty, so much so I could barely eat it. I have eaten at nearly every Jucys location and I have never gotten food this salty anywhere else.
Everything was good! And they have sugar free sodas, very clean and the Jalepeno cheddar bun is delicious 😋 👌🏾
Keith Hardman
No complaints on food or service but prices are way out of line. Time for a price drop
Atmosphere: 4
Food: 4
Service: 4
Patricia Miller
The Burger that is Rated#1 is Juicy's!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Nix
Food is great with the exception of the fries. Never cooked enough or so greasy that they're not edible.
Atmosphere: 3
Food: 4
Service: 3
Laura Reeves
This particular Restaurant is lacking in food and service. Didn’t have some food that was on the menu. Food service was slow, tables were dirty, plates and food stacked on the trash can and counters for drinks and beans were dirty. I eat at other locations frequently and the food prep was not up to par.
I ordered online and first, there was no kind of gravy on a hamburger steak, second there were no utensils to eat with. It came with a salad and the little thing of beans you get for free when requested but no utensils to eat the meal with. Maybe I'm Southern but a hamburger steak every place I have ordered in the state of Texas has always come with gravy?
Atmosphere: 3
Food: 3
Service: 1
Friendly staff, food was great, and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Old lone star steel employees hanging out the first Monday of the month
Atmosphere: 5
Service: 5
It’s a good place to eat burgers, I tried other stuff too like the country fried steak and the chicken fried steak and the food is bland! But the burgers oh man they are good!!
Atmosphere: 3
Food: 4
Service: 4
I was very unhappy with my visit. I was trying to take my mother out for breakfast, i should have just cooked at home. I ordered the food and waited almost 25 mins before someone noticed that we didn't have our food yet. They tried to give me the food that was in the window that was sitting for over 15 mins. I asked if it could be remade bc I don't want cold eggs,sausage and potatoes. That's not what I paid $25.00 for. And the biscuit was so hard it could be used as a weapon. Long story short. Nothing was remade. Just put on another plate and I was offered toast to replace biscuit since breakfast was 5 mins from being over. One of the reasons I don't like eating at places I don't go to on regular. I will never stop here again. First impressions are still important. And with all the products out for flies Zevo & Stem get something for the flies. Can't attempt to eat for swatting at flies. Tyler Tx has the best Jucys on 5th St.! Customer service is exceptional! Definitely can't go by the name of restaurant I see it varies by location. Update: I received a call from a nice lady named Rebecca, sorry if spelled another way. She asked me to tell her why I was dissatisfied witg my service and I explained. She was understanding of the issue and decided to giive me a gift card for the amount I spent so at another time I could give the establishment another try. I appreciate Rebecca for being a awesome Manager and rectifying the issue the best she could. I will take the opportunity to try it again. 🤞 Will update soon....
Atmosphere: 1
Food: 1
Service: 1
Excellent food
Atmosphere: 4
Food: 5
Service: 5
Food was excellent. It’s a little pricey though. 2 people and was nearly $37.
Atmosphere: 5
Food: 5
Service: 5
The best Jucy’s Location I’ve ever been to. The place was clean, and the staff was so inviting.
The country music just added to my overall Gilmer experience. HUGE shoutout to the Manager Andrew, you can really tell he goes above and beyond for Jucy’s!
Atmosphere: 5
Food: 5
Service: 5
There was three of us that came into eat. Two of ours burgers where way to done couldn't eat them. So we took back the two burgers and when they brought out the remakes one of them was wrong so had to take it back. It has been awhile since we have been in to eat. And it will be a long time before we come back.
Atmosphere: 2
Food: 4
Service: 1
I ordered a cheeseburger and it was extremely salty, so much so I could barely eat it. I have eaten at nearly every Jucys location and I have never gotten food this salty anywhere else.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Everything was good! And they have sugar free sodas, very clean and the Jalepeno cheddar bun is delicious 😋 👌🏾
No complaints on food or service but prices are way out of line. Time for a price drop
Atmosphere: 4
Food: 4
Service: 4
The Burger that is Rated#1 is Juicy's!
Atmosphere: 5
Food: 5
Service: 5
Food is great with the exception of the fries. Never cooked enough or so greasy that they're not edible.
Atmosphere: 3
Food: 4
Service: 3
This particular Restaurant is lacking in food and service. Didn’t have some food that was on the menu. Food service was slow, tables were dirty, plates and food stacked on the trash can and counters for drinks and beans were dirty. I eat at other locations frequently and the food prep was not up to par.
Atmosphere: 3
Food: 3
Service: 3
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