Came in as was staying out of town..usually whataburgers are 24 hours. Walked right in at 6:55am and ready to order when a rude girl mopping the floor told me that it was closed..Well let me make a suggestion lock the doors then..I'm glad I didn't stay because lobby was so filthy (however she was mopping)Thankfully and like I said rude.I was really looking forward to some biscuits and gravy and was gonna wait but I felt if I would've gone in to order i probably would've been dealt with an attitude and I hate being treated this way..Maybe I'll visit again in a year or so and give it another try..
Atmosphere: 1
Service: 1
Jonathan Shapero
Today was a good day for Whataburger in Gonzales, Texas. I've had problems in the past. But today, everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Dima DM
Had the worst experience with Marisa, she has a nasty attitude from the beginning and I could hear it through the drive-thru speaker, gave me my drink all spilled and nasty on purpose and got mad because she couldn’t hear me, didn’t even ask if I needed ketchup which everyone always does every time I go
Service: 1
Christopher Arnold
Specifically want to call out Joshua for being a great ambassador for Whataburger. He went out of his way to not only ensure a complicated order was correct the first time but he was personable and professional. Great customer service overall!
Atmosphere: 5
Food: 5
Service: 5
Farah Sanchez
I order a chicken sandwich with no bun, asked if they could instead wrap it in lettuce do to diet restrictions, I received a chicken breat thrown in a container with 2 small pieces of lettuce and 2 very thin wilted tomatoes, I was charged over $7.00 dollars for this, I brought it back in and asked for a refund, when I showed the manager the condition of the food, she asked if I wanted sauce on the side..I wanted what I paid for but got my refund and left. For the prices they charge they need to do better in preparation...
Atmosphere: 2
Food: 1
Service: 2
Missy Campbell
This was one of the nastiest Whataburgers I have ever been to. Dirty tables, not once did any employee come and clean off the tables. Customer's had to wipe down their own table, us included. The ceiling was absolutely disgusting, full of dirt and mold and a few tiles looked like they are ready to fall. The young lady behind the counter was angry, really angry. When we ordered she pulled out the large cup, but we wanted medium shakes. She took the cup threw it on the ground and then stepped all over it, before finishing our order. The fries were old and cold, onion rings were okay, and our burgers were ok but also cold. It took forever to get our food. Definitely do not recommend this Whataburger. We also ordered dine in, yet they made it to go and bagged it up.
Atmosphere: 1
Food: 2
Service: 1
Elizabeth Gallegos (Mora)
Today, I went on a mini road trip with my sons. We stopped at this whataburger location to eat. The staff was attentive and friendly. The food was hot, fresh, and made to order. Great job to all the employees for their hard work.
Atmosphere: 5
Food: 5
Service: 5
Garrett Dozier
I LOVE BORGER
Cindy Won
Excellence service
Atmosphere: 5
Food: 4
Service: 4
Donald Duck
Not the best Whataburger Should’ve trusted what I saw, but I gave it a chance since you can’t go wrong with Whataburger . Needs to improve.
The worst waterbuger ever been at service was bad they got my order all wrong and when they finally got it right it was all cold never going back to that waterbuger
Atmosphere: 1
Food: 1
Service: 1
wSchlobohm
Had to wait for my order to be taken in the drive through, long wait for my food to come out wrong, this has happened nearly every time I’ve ate here.
Atmosphere: 3
Food: 1
Service: 1
Bennie Lerma
They are some individuals who need some more training, and they need a bigger parking lot, but other than that, this is the best restaurant in Gonzales Tx, so I my rating for this location is 4 and half stars
Atmosphere: 5
Food: 4
Service: 4
jason figueroa
It's my go too place every Wednesday for dinner the monterrey melt is the burger too get from there
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt, Breakfast on Bun Bob, Whatacatch Sandwich, Chocolate Chunk or Sugar Cookie, Hot Apple or Lemon Pie
Gail Prasek
Order taker correct, rang correct. Order filled incorrect. Went thru drive thru. Had to eat what was given.
Came in as was staying out of town..usually whataburgers are 24 hours. Walked right in at 6:55am and ready to order when a rude girl mopping the floor told me that it was closed..Well let me make a suggestion lock the doors then..I'm glad I didn't stay because lobby was so filthy (however she was mopping)Thankfully and like I said rude.I was really looking forward to some biscuits and gravy and was gonna wait but I felt if I would've gone in to order i probably would've been dealt with an attitude and I hate being treated this way..Maybe I'll visit again in a year or so and give it another try..
Atmosphere: 1
Service: 1
Today was a good day for Whataburger in Gonzales, Texas. I've had problems in the past. But today, everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Had the worst experience with Marisa, she has a nasty attitude from the beginning and I could hear it through the drive-thru speaker, gave me my drink all spilled and nasty on purpose and got mad because she couldn’t hear me, didn’t even ask if I needed ketchup which everyone always does every time I go
Service: 1
Specifically want to call out Joshua for being a great ambassador for Whataburger. He went out of his way to not only ensure a complicated order was correct the first time but he was personable and professional. Great customer service overall!
Atmosphere: 5
Food: 5
Service: 5
I order a chicken sandwich with no bun, asked if they could instead wrap it in lettuce do to diet restrictions, I received a chicken breat thrown in a container with 2 small pieces of lettuce and 2 very thin wilted tomatoes, I was charged over $7.00 dollars for this, I brought it back in and asked for a refund, when I showed the manager the condition of the food, she asked if I wanted sauce on the side..I wanted what I paid for but got my refund and left. For the prices they charge they need to do better in preparation...
Atmosphere: 2
Food: 1
Service: 2
This was one of the nastiest Whataburgers I have ever been to. Dirty tables, not once did any employee come and clean off the tables. Customer's had to wipe down their own table, us included. The ceiling was absolutely disgusting, full of dirt and mold and a few tiles looked like they are ready to fall. The young lady behind the counter was angry, really angry. When we ordered she pulled out the large cup, but we wanted medium shakes. She took the cup threw it on the ground and then stepped all over it, before finishing our order. The fries were old and cold, onion rings were okay, and our burgers were ok but also cold. It took forever to get our food. Definitely do not recommend this Whataburger. We also ordered dine in, yet they made it to go and bagged it up.
Atmosphere: 1
Food: 2
Service: 1
Today, I went on a mini road trip with my sons. We stopped at this whataburger location to eat. The staff was attentive and friendly. The food was hot, fresh, and made to order. Great job to all the employees for their hard work.
Atmosphere: 5
Food: 5
Service: 5
I LOVE BORGER
Excellence service
Atmosphere: 5
Food: 4
Service: 4
Not the best Whataburger
Should’ve trusted what I saw, but I gave it a chance since you can’t go wrong with Whataburger . Needs to improve.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst waterbuger ever been at service was bad they got my order all wrong and when they finally got it right it was all cold never going back to that waterbuger
Atmosphere: 1
Food: 1
Service: 1
Had to wait for my order to be taken in the drive through, long wait for my food to come out wrong, this has happened nearly every time I’ve ate here.
Atmosphere: 3
Food: 1
Service: 1
They are some individuals who need some more training, and they need a bigger parking lot, but other than that, this is the best restaurant in Gonzales Tx, so I my rating for this location is 4 and half stars
Atmosphere: 5
Food: 4
Service: 4
It's my go too place every Wednesday for dinner the monterrey melt is the burger too get from there
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger Patty Melt, Breakfast on Bun Bob, Whatacatch Sandwich, Chocolate Chunk or Sugar Cookie, Hot Apple or Lemon Pie
Order taker correct, rang correct. Order filled incorrect. Went thru drive thru. Had to eat what was given.
Food: 3
Service: 3
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