Absolutely appalled!!!! I called an order for delivery at 6:42 PM and it is now 9:20 PM and have yet to receive the order and NO ONE IS ANSWERING when I call. I can't speak to a manager for refund nor can I speak to anyone who actually works at this Pizza Hut. This is pathetic. I will never again order there!!! Get your business together. Poor management all the way around.
Atmosphere: 1
Food: 1
Service: 1
Bread hunter
Ordered online, took an hour and a half to get it started to deliver and when it arrived was missing a whole pizza and had an entirely wrong item as well.
Autumn Lynn
I was sitting there for 10 minutes calling for the person working and he ignored us we had to call the store number for him to come up to the front counter and assist us he had blue/teal hair, gauges and face piercings
Atmosphere: 1
Food: 1
Service: 1
Mr. C
I came in for a quick bite. My server Hanna was awesome and friendly. I have come in many times in the past and have always been taken care of well. From this trip with Hanna to in the past with Heather has alway been a delight.
Atmosphere: 4
Food: 5
Service: 5
Tommy Brock
Didn’t get waited on, 2 people in the kitchen and one outside. One in the kitchen looked at my wife and still no service
Service: 1
Miss Muggwamp
Saginaw Tx on Bailey Bos. Food is always good and hot when you pick it up. Staff are soooo nice, even when in a rush time frame.
When delivered, it's always arrives on time AND it's still hot.
One thing I'd like it to return are the small packets of Parmesan Cheese and Crushed Red Pepper.
Atmosphere: 5
Food: 5
Service: 5
vance sisk
Never again very displeased
Atmosphere: 2
Food: 2
Service: 2
Alma LeeAnn Weigart Vogt
ordered through app. employee calls to say no dough for pizza i ordered changed dough.....food was late tried to call numerous times Noone answered phone....employee finally calls again and says door dash never got my order she was trying to get it out....eventually I call store someone actually answers i tell them 10 minutes or refund my money....food shows up about 15 minutes later.....one hour past ETA....pizza was not cut correctly had to use knife to finish cutting....stuffed crust was hard pizza was dry and tough....bacon cheddar breads ticks were hard and dry as well...I hardly ever leave bad reviews but this is unacceptable. horrible horrible horrible
Joe Martin
The dining area was a ghost town
Atmosphere: 1
Food: 5
Service: 3
Amanda Holland
We love their chicken Alfredo. The manager was super friendly and absolutely amazing when I had an issue with my app order. Fantastic people and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Oven-Baked Chicken Alfredo Pasta
This place sucks. The waited 20 mins just for someone to come to the front and take our order. Then waited 40 mins to get our order and it wasn't complete. Waited another 15 mins to get bread sticks to complete order and talked to several employees who didn't know how to do anything.
Atmosphere: 1
Food: 3
Service: 1
Terry Lee White
Went in the middle of the day, the place was empty except for the staff. The pizza was good, too bad more people did not take advantage of the parlor.
Atmosphere: 5
Food: 5
Service: 5
Kay Colgan
This place is the worst. Your employees can't take a simple order for one pizza. They charge you for condiments and don't give them to you. My whole order was wrong. I leave an hour away. I can't just have them drop off the correct order. Heather took my order. Ordered a large pan supreme, mushrooms on half. And two ranch cups. My pizza had mushrooms on the whole thing, it was hand tossed no pan, and if course no ranch cups that I paid 1.30 for. And don't let me forget, they didn't slice it through. Made a huge mess. Lost a pair of loyal customers tonight.
Food: 1
Service: 1
Jordan Longstreth
I feel bad for the employees. it’s clear they are understaffed. It wasn’t always like this, but it’s taking an hour for delivery on a weekday. Pretty ridiculous in such a small town. Definitely done eating
Food: 3
Service: 1
Zach Gibson
Really hit and miss with new management. Recently, Online/app ordering down and pizza was very undercooked. Will skip Pizza Hut next time.
Absolutely appalled!!!! I called an order for delivery at 6:42 PM and it is now 9:20 PM and have yet to receive the order and NO ONE IS ANSWERING when I call. I can't speak to a manager for refund nor can I speak to anyone who actually works at this Pizza Hut. This is pathetic. I will never again order there!!! Get your business together. Poor management all the way around.
Atmosphere: 1
Food: 1
Service: 1
Ordered online, took an hour and a half to get it started to deliver and when it arrived was missing a whole pizza and had an entirely wrong item as well.
I was sitting there for 10 minutes calling for the person working and he ignored us we had to call the store number for him to come up to the front counter and assist us he had blue/teal hair, gauges and face piercings
Atmosphere: 1
Food: 1
Service: 1
I came in for a quick bite. My server Hanna was awesome and friendly. I have come in many times in the past and have always been taken care of well. From this trip with Hanna to in the past with Heather has alway been a delight.
Atmosphere: 4
Food: 5
Service: 5
Didn’t get waited on, 2 people in the kitchen and one outside. One in the kitchen looked at my wife and still no service
Service: 1
Saginaw Tx on Bailey Bos. Food is always good and hot when you pick it up. Staff are soooo nice, even when in a rush time frame.
When delivered, it's always arrives on time AND it's still hot.
One thing I'd like it to return are the small packets of Parmesan Cheese and Crushed Red Pepper.
Atmosphere: 5
Food: 5
Service: 5
Never again very displeased
Atmosphere: 2
Food: 2
Service: 2
ordered through app. employee calls to say no dough for pizza i ordered changed dough.....food was late tried to call numerous times Noone answered phone....employee finally calls again and says door dash never got my order she was trying to get it out....eventually I call store someone actually answers i tell them 10 minutes or refund my money....food shows up about 15 minutes later.....one hour past ETA....pizza was not cut correctly had to use knife to finish cutting....stuffed crust was hard pizza was dry and tough....bacon cheddar breads ticks were hard and dry as well...I hardly ever leave bad reviews but this is unacceptable. horrible horrible horrible
The dining area was a ghost town
Atmosphere: 1
Food: 5
Service: 3
We love their chicken Alfredo. The manager was super friendly and absolutely amazing when I had an issue with my app order. Fantastic people and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Oven-Baked Chicken Alfredo Pasta
Restaurantji Recommends
This place sucks. The waited 20 mins just for someone to come to the front and take our order. Then waited 40 mins to get our order and it wasn't complete. Waited another 15 mins to get bread sticks to complete order and talked to several employees who didn't know how to do anything.
Atmosphere: 1
Food: 3
Service: 1
Went in the middle of the day, the place was empty except for the staff. The pizza was good, too bad more people did not take advantage of the parlor.
Atmosphere: 5
Food: 5
Service: 5
This place is the worst. Your employees can't take a simple order for one pizza. They charge you for condiments and don't give them to you. My whole order was wrong.
I leave an hour away. I can't just have them drop off the correct order.
Heather took my order. Ordered a large pan supreme, mushrooms on half. And two ranch cups.
My pizza had mushrooms on the whole thing, it was hand tossed no pan, and if course no ranch cups that I paid 1.30 for. And don't let me forget, they didn't slice it through. Made a huge mess.
Lost a pair of loyal customers tonight.
Food: 1
Service: 1
I feel bad for the employees. it’s clear they are understaffed. It wasn’t always like this, but it’s taking an hour for delivery on a weekday. Pretty ridiculous in such a small town. Definitely done eating
Food: 3
Service: 1
Really hit and miss with new management. Recently, Online/app ordering down and pizza was very undercooked. Will skip Pizza Hut next time.
Loading...