Wasn’t greeted or acknowledged in any way upon entering. Got here and they hadn’t even started on my online order. As a pregnant woman, I do not appreciate the long wait.
Zoe Gilmore
I had the pleasure of being served by Erica on 3/24/25 and our experience was amazing! Erica helped me with celebrating my granddaughter’s mini birthday with ice cream and bowls for everyone. Since they were out of my favorite ice cream (Gold Medsl Ribbon) in the cooler , she went into a refrigerator and got out a tub of it and also gave us a scooper to use .
She came over and greeted my family and checked on us to make sure we were ok!
Every time I come to this store they go out of their way to ensure I am taken care of but Erica outdid herself with her hospitality for my grandbaby.
10/10 🥰
Chantel Reese
This store should not even be open. They never have any ice cream and the younger people that work in here are all rude. No good customer service
Ben B.
We ordered some simple ice cream items and toppings for delivery. Apparently they were out of everything because we didn’t receive the cherries, m&ms, and cookie dough. Now I see why this location has 2 stars. Should’ve checked here before ordering.
A’s BodyTreats
I went through the drive through originally and ordered a kid cone mint chocolate chip the lady said they didn’t have enough to make a kids cone. So I decided to come in and to my surprise it looked like enough to make a kid cone because other ice cream bins you could see the bottom and the sides but ok I decided to get something else and her attitude was just so unwelcoming. The amount you pay for a scoop I could scoop better at home.k understand people have bad days but her demeanor was awful
Ash
Placed order online for a polar pizza. Never received confirmation so, I called the store to ensure there were no issues. The woman who answered the phone and I mentioned the same to her. She asked “what order” I gave her my name then, she hung up. I’ve attempted to call back but no one will answer… I see why stars are low for this location.
Jasmine Booker
Somehow have the option for fresh pack of ice cream yet refuse to give it to you because they didn’t buy more of the containers.. been like this for month yet every other location has it. Straight trash
Atmosphere: 1
Food: 1
Service: 1
Morgan Marshall
If I could give zero stars I would. This location is absolutely terrible. I ordered two cappuccino blasts. After I paid the employee they told me they were out of vanilla ice cream. I told the young man I wanted a refund because there wasn’t anything else that I wanted. He attempted to call the store manager Stefan multiple times and he never answered the phone. I’m confused why the manager, who’s the only person that can process refunds wasn’t in the store. Absolutely terrible!
Atmosphere: 1
Food: 1
Service: 1
blade smith
I don't get toppings, but the ice cream and cones were amazing. I went with my friend, got my first ever 3 scoop def, too much, but was a good time and food people
Atmosphere: 4
Food: 5
Service: 4
Andre Plata
Brought my girls for some ice cream. Got them a couple cups with Oreo pieces. Service was quick and music was great. Will be coming coming back. Give them a try they have donuts, teas, coffee, ice cream and more.
They cannot take an order correctly to save their lives! Had to repeat my order 5 times! Also out of cherries and any kind of chocolate ice cream!
Service: 1
Mblnj Bnjlm
Those Baskin-Robbins Dunkin’ Donuts I don’t know where is the headquarter they don’t go and check on the employees. The employees is very bad have a very bad reputation very bad very rude they don’t have no customer service zero customer service.
Atmosphere: 2
Food: 3
Service: 1
Ana Rodriguez
The Ladies in this place are careless. Poor customer service.
Atmosphere: 1
Food: 3
Service: 1
M BONES
The young man that waited on us was very attentive and courteous! However, they were out of nuts, hot fudge, cherries, bananas, bottled water, and several standard flavors and the restrooms were locked, lol. The drive thru window is boarded up. A woman, assuming the manager or owner walked in, walked right past customers into the cash register and then walked straight back out. Never spoke to anyone working there or gave a customer greeting. The kid at the counter is trying his best though. This place won't last long.Review updated:District manager reached out and made an offer of sundaes for my family. She owned the issues and stated there's no excuse, it will get better. I look forward to our follow up visit. I'll keep posting.
Atmosphere: 1
Food: 3
Service: 3
Brian Blosser
This a the cake that was presented to me after we ordered and paid for it 2 weeks prior. Called the store and left a message for the manager to call back, to this day we still haven’t gotten a call back. Called corporate and they have yet to call us back.
Wasn’t greeted or acknowledged in any way upon entering. Got here and they hadn’t even started on my online order. As a pregnant woman, I do not appreciate the long wait.
I had the pleasure of being served by Erica on 3/24/25 and our experience was amazing! Erica helped me with celebrating my granddaughter’s mini birthday with ice cream and bowls for everyone. Since they were out of my favorite ice cream (Gold Medsl Ribbon) in the cooler , she went into a refrigerator and got out a tub of it and also gave us a scooper to use .
She came over and greeted my family and checked on us to make sure we were ok!
Every time I come to this store they go out of their way to ensure I am taken care of but Erica outdid herself with her hospitality for my grandbaby.
10/10 🥰
This store should not even be open. They never have any ice cream and the younger people that work in here are all rude. No good customer service
We ordered some simple ice cream items and toppings for delivery. Apparently they were out of everything because we didn’t receive the cherries, m&ms, and cookie dough. Now I see why this location has 2 stars. Should’ve checked here before ordering.
I went through the drive through originally and ordered a kid cone mint chocolate chip the lady said they didn’t have enough to make a kids cone. So I decided to come in and to my surprise it looked like enough to make a kid cone because other ice cream bins you could see the bottom and the sides but ok I decided to get something else and her attitude was just so unwelcoming. The amount you pay for a scoop I could scoop better at home.k understand people have bad days but her demeanor was awful
Placed order online for a polar pizza. Never received confirmation so, I called the store to ensure there were no issues. The woman who answered the phone and I mentioned the same to her. She asked “what order” I gave her my name then, she hung up.
I’ve attempted to call back but no one will answer… I see why stars are low for this location.
Somehow have the option for fresh pack of ice cream yet refuse to give it to you because they didn’t buy more of the containers.. been like this for month yet every other location has it. Straight trash
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. This location is absolutely terrible. I ordered two cappuccino blasts. After I paid the employee they told me they were out of vanilla ice cream. I told the young man I wanted a refund because there wasn’t anything else that I wanted. He attempted to call the store manager Stefan multiple times and he never answered the phone. I’m confused why the manager, who’s the only person that can process refunds wasn’t in the store. Absolutely terrible!
Atmosphere: 1
Food: 1
Service: 1
I don't get toppings, but the ice cream and cones were amazing. I went with my friend, got my first ever 3 scoop def, too much, but was a good time and food people
Atmosphere: 4
Food: 5
Service: 4
Brought my girls for some ice cream. Got them a couple cups with Oreo pieces. Service was quick and music was great. Will be coming coming back. Give them a try they have donuts, teas, coffee, ice cream and more.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They cannot take an order correctly to save their lives! Had to repeat my order 5 times! Also out of cherries and any kind of chocolate ice cream!
Service: 1
Those Baskin-Robbins Dunkin’ Donuts I don’t know where is the headquarter they don’t go and check on the employees. The employees is very bad have a very bad reputation very bad
very rude they don’t have no customer service
zero customer service.
Atmosphere: 2
Food: 3
Service: 1
The Ladies in this place are careless. Poor customer service.
Atmosphere: 1
Food: 3
Service: 1
The young man that waited on us was very attentive and courteous! However, they were out of nuts, hot fudge, cherries, bananas, bottled water, and several standard flavors and the restrooms were locked, lol. The drive thru window is boarded up. A woman, assuming the manager or owner walked in, walked right past customers into the cash register and then walked straight back out. Never spoke to anyone working there or gave a customer greeting. The kid at the counter is trying his best though. This place won't last long.Review updated:District manager reached out and made an offer of sundaes for my family. She owned the issues and stated there's no excuse, it will get better. I look forward to our follow up visit. I'll keep posting.
Atmosphere: 1
Food: 3
Service: 3
This a the cake that was presented to me after we ordered and paid for it 2 weeks prior. Called the store and left a message for the manager to call back, to this day we still haven’t gotten a call back. Called corporate and they have yet to call us back.
Atmosphere: 5
Food: 5
Service: 1
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