Stood at the food counter for 1-2 minutes in plain view of group of employees talking. One then walked past me and said he’d be right with me but was walking as if leaving area. Finally a person asked if I was being helped and told another person from the group to attend to me. I’m not sure why they just stood around talking with me I. Plain view. It was awkward
T T
Had a quick lunch here yesterday, the guy behind the food counter had terrible, lazy attitude, as someone who wants to get the money without putting any effort in. Zero customer service! The tables were dirty, condiment dispensers were empty, told the guy at the checkout and he did nothing about it??
Atmosphere: 2
Food: 3
Service: 1
Maricela Zarzoza
Beautiful place, nice service and the food is bad. We ate because we were hungry but it was terrible!
Atmosphere: 5
Food: 3
Service: 4
Nar Nat
Swedish Plant-Balls plate YUM!
Vegetarian options: Swedish Plant-balls YUM!
Atmosphere: 4
Food: 4
Service: 3
Brannon Jones
IKEA never disappoints new & exciting experience every time you visit.
Kid-friendliness: Kids are welcome and enjoy shopping as much as parents
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Swedish Meatballs
Ethel Flowers
Today was story time at Ikea. Breakfast was good and the scavenger hunt was fun. We had a good time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Potato Breakfast
Mayra Munoz
06/28/24 cafeteria cashier has way no customer service skills, so rude and would not stop starting . Food was also terrible , guy serving food was kind though!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Swedish Meatballs
Mia
We went to the restaurant around 12pm and it was me and my sister and brother in law. We all said that the staff was friendly. Very clean and nice family friendly atmosphere. Food was okay not the best but good for a quick bite while shopping.
Atmosphere: 5
Food: 3
Service: 5
Jordan Jackson
Ikea might be awesome, but not this store! We were leaving with our items and instead of asking for a receipt, the cashier said we didn't pay and took it out of our cart. Refused to fix an item we were overcharged for, and then told us to leave. I shouldnt have to speak to a manager to get items ON my receipt or go to customer service to fix an item a cashier messed up.
Neat store but
-10000000000 in customer service.
Tate Baird
Not so E! Take the E off commerce and it’s just another retail operation. Nice try…
Check out various consumables and cooking utensils with your family. It took about 3 days for my daughter and son to purchase a desk.
Atmosphere: 5
Food: 4
Service: 5
Helen Ford
I totally recommend the pulled pork sandwich. The swedish meatballs are good too.
Kid-friendliness: Has a kid's menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Swedish Meatballs
Michael Duncan
IKEA, please explain what is going on here. Finding assistance in this place is like finding something made in America. Not happening. I do appreciate the price reductions since the end of the discounts at checkout. Really though, the cafeteria experience has changed so much. It isn’t inviting like it used to be. Your innovations, post pandemic, are not coming off consumer centric. I almost left today without a purchase because I could find an employee to help me locate a light that you have staged in a display. Even the employee at the self checkout didn’t respond when I said “have an amazing day” to him. This is not the IKEA I have loved for years.
Atmosphere: 5
Food: 4
Service: 2
Charles Brian Blackburn
3 times in a roll I've been here and the soda fountain machine doesn't work. Havertown buy single serve 20oz bottles
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Swedish Meatballs, Side Salad Smoked Salmon Side of Meatballs with Lingonberry
Sallie Rody
Yummy sweedish meatballs & mashed potatoes with gravy & peas for under $9. Yes, Please!Toffee cake is so good, too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Swedish Meatballs, Toffee Cake
Stood at the food counter for 1-2 minutes in plain view of group of employees talking. One then walked past me and said he’d be right with me but was walking as if leaving area. Finally a person asked if I was being helped and told another person from the group to attend to me. I’m not sure why they just stood around talking with me I. Plain view. It was awkward
Had a quick lunch here yesterday, the guy behind the food counter had terrible, lazy attitude, as someone who wants to get the money without putting any effort in. Zero customer service!
The tables were dirty, condiment dispensers were empty, told the guy at the checkout and he did nothing about it??
Atmosphere: 2
Food: 3
Service: 1
Beautiful place, nice service and the food is bad. We ate because we were hungry but it was terrible!
Atmosphere: 5
Food: 3
Service: 4
Swedish Plant-Balls plate YUM!
Vegetarian options: Swedish Plant-balls YUM!
Atmosphere: 4
Food: 4
Service: 3
IKEA never disappoints new & exciting experience every time you visit.
Kid-friendliness: Kids are welcome and enjoy shopping as much as parents
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Swedish Meatballs
Today was story time at Ikea. Breakfast was good and the scavenger hunt was fun. We had a good time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Potato Breakfast
06/28/24 cafeteria cashier has way no customer service skills, so rude and would not stop starting . Food was also terrible , guy serving food was kind though!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Swedish Meatballs
We went to the restaurant around 12pm and it was me and my sister and brother in law. We all said that the staff was friendly. Very clean and nice family friendly atmosphere. Food was okay not the best but good for a quick bite while shopping.
Atmosphere: 5
Food: 3
Service: 5
Ikea might be awesome, but not this store! We were leaving with our items and instead of asking for a receipt, the cashier said we didn't pay and took it out of our cart. Refused to fix an item we were overcharged for, and then told us to leave. I shouldnt have to speak to a manager to get items ON my receipt or go to customer service to fix an item a cashier messed up. Neat store but -10000000000 in customer service.
Not so E! Take the E off commerce and it’s just another retail operation. Nice try…
The quality of food in the cafeteria is bad too.
Restaurantji Recommends
Check out various consumables and cooking utensils with your family.
It took about 3 days for my daughter and son to purchase a desk.
Atmosphere: 5
Food: 4
Service: 5
I totally recommend the pulled pork sandwich. The swedish meatballs are good too.
Kid-friendliness: Has a kid's menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Swedish Meatballs
IKEA, please explain what is going on here. Finding assistance in this place is like finding something made in America. Not happening. I do appreciate the price reductions since the end of the discounts at checkout. Really though, the cafeteria experience has changed so much. It isn’t inviting like it used to be. Your innovations, post pandemic, are not coming off consumer centric. I almost left today without a purchase because I could find an employee to help me locate a light that you have staged in a display. Even the employee at the self checkout didn’t respond when I said “have an amazing day” to him. This is not the IKEA I have loved for years.
Atmosphere: 5
Food: 4
Service: 2
3 times in a roll I've been here and the soda fountain machine doesn't work. Havertown buy single serve 20oz bottles
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Swedish Meatballs, Side Salad Smoked Salmon Side of Meatballs with Lingonberry
Yummy sweedish meatballs & mashed potatoes with gravy & peas for under $9. Yes, Please!Toffee cake is so good, too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Swedish Meatballs, Toffee Cake
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