KFC
301 W. Highway 303, Grand Prairie
(972) 263-7318
Recent Reviews
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Just picked up an online order. I’m missing 2 family sides, biscuits are hard and cold and all my food was cold!!! I had to heat everything up in the microwave. I’ve been trying to call back for the past 10 minutes and it just rings busy. I’ll definitely be calling corporate tomorrow because a 16 piece family with extra sides should have came ready to eat for nearly $70.
Food: 1
Went in to order the person that was supposed to help me to was so rude I ended up just leaving with out getting any food.
Not open at 10:30 am. Open sign is up and hours say they open at 10 am.
Atmosphere: 1
Service: 1
Ordered the 6 wings and fries combo. Chicken is not fully cooked. The breading is almost burned but the chicken is dang near still bleeding and partially raw.
Atmosphere: 1
Food: 1
Service: 1
I ordered a three-piece original chicken wings three biscuits a Capri Sun. They charge me for my drink. It’s supposed to be a combo. I got to the house. My order was all wrong. I went back. They took my biscuit. My potato wedges was all in style. it’s ridiculous. I’ll give him a zero.
Atmosphere: 1
Food: 1
Service: 1
I come to this KFC quite often and the lady they have working Tonight is the Definition of Great Customer Service !!!! Desiree keep up the great work and leaving a great impression on people !!!
Atmosphere: 5
Food: 5
Service: 5
Cashier are so rude
Service: 1
The cashier young lady Hispanic today 8/23/25 at 11:24am is always friendly and helpful and polite good customer service this is my second time in this location I came last week as well and she has always took my order and been so kind thank you girl you rock!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I’m placed my mobile order for 25 mins ago and waited Patiently and the manager told me if will be ready in 2 mins and it ended up taking me 15 mins and the worst part is that every customer that just placed there order ended up getting there food first Before Me this is very unacceptable 🙄
Atmosphere: 2
Food: 5
Service: 1
please don't eat here it's so buns 😭😭
go to jollibees instead
Food: 1
Restaurantji Recommends
the food here sux, and they forgot my pie popper. I recommend going to jollibees instead. This does not make me jolly.
Atmosphere: 1
Food: 1
Great food and the young black guy walked my food outside even though I ordered in.
They washed there hands coming out the back thanks for keeping us safe
All around great experience 😁
Atmosphere: 5
Food: 5
Service: 5
Just don’t eat here. Absolutely horrible service and the food was no better. Disappointing is an understatement.
Atmosphere: 1
Food: 1
Service: 1
After waiting for 30 minutes, my order was wrong. I asked for a refund and the manager told me they don’t give refunds. This restaurant is horrible.
Atmosphere: 1
Food: 1
Service: 1
Don’t eat here!!
They gave us the wrong chicken and forgot the gravy. On a side note, The lady took the chicken she initially served us (we drove back to return it)and put it back in the pan to serve to other customers after we told her that our order was wrong.
We stopped going to this location years ago because of this same problem and nothing has changed. It’s best to avoid this kfc if you want good food and service.
Atmosphere: 1
Food: 1
Service: 1
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