WORST WORST WORST MCDONALDS!Drive thru order are rushed, they dont ask if you want any condiments.Spent $30 on food and because I did NOT order chicken nuggets I was only allowed to ONE condiment or I had to pay extra… I asked why, and they said because I only ordered burgers?!Makes no sense. This is the only McDonald’s that has ever done this!!!!Left with seven burgers, 2 large French fries and one buffalo sauce. So sad! It’s unfair that I spent that much and only one sauce is allowed.This McDonald’s will lose so many customers because of how greedy they are with their condiments. Not everybody wants chicken nuggets, and that does not make it fair to charge extra for more than one sauce.NEVER STEPPING A FOOT HERE AGAIN! Lost me and my family as customers!! ??
Recommended dishes: Double Cheeseburger
Josh Duenas
No hot mustard every time out of refusal
Atmosphere: 4
Food: 4
Service: 1
Rachel Williams
Good customer service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken, Double Cheeseburger, Cheeseburger
Matt
Burgers are soooooo slack now. Everybody mad at the world. It's sad ?
Terrible service. Order almost always messed up.5 year update: it's incredible how they mess up the most simple orders....
Atmosphere: 1
Food: 3
Service: 1
Whitney Froese
TRASH TRASH TRASH!!! THIS MCDONALDS IS THE WORST! ALWAYS MESSIN MY ORDER UP AND VERY VERY RUDE WHEN TOLD THEY MESSED UP AND THEN THEY DONT EVER CORRECT THE PROBLEM. ONLY GAVE 1 STAR CAUSE I HAD TO CAUSE IN MY BOOK THEY SHOULD BE SHUT DOWN!!!
Scott Okeke Delgado
I went into the men's restroom and it was atrocious! Urine all over the floor and over the seat with tissue all over the floor, wet floor sign laying in urine, stuff all over the sink. I walked out to let the manager know and the employee told the manager what I wanted her to know, she then started speaking in Spanish... people always take my skin color as black not knowing I am Hispanic lol. It's time to get new management here cause whoever owns this location, they clearly don't care about your business... I won't be back, you'll never have to worry about me eating here again.
Atmosphere: 2
Food: 4
Service: 2
mayra lopez
I was trying to give them the benefit of doubt but everytime I order they are always messing up my order I called the lady on the phone was super rude and didn't really care.
I didn't know that if I ask for extra condiments, like BBQ sauce I was going to be charged .25 cents. I've never been charged and now I was charged. I guess it was too much to turn around and get it
Atmosphere: 2
Food: 3
Service: 1
Deaf Film
No one helped to solve the issue with the McDonald's app, where there are some bugs. I used 6000 points for a Happy Meal and didn't receive it. I communicated with the manager, but she didn't know how to solve the problem. She called an employee who was ready to discuss the issue but ended up pushing me away with falsehoods. I showed proof through my app, indicating the date and time of the order, but she didn't take care of it. Based on her opinion, it was a display of low skills. I will never go again. ?♂️
Atmosphere: 1
Food: 1
Service: 1
Iris Palacios
Just left this place don’t know who is hiring RUDE kids with zero customer service at least one young girl was nicer about the situation dude at the drive thru gave me a macflurry when I asked for a shamrock macflurry then he proceeded to adding green syrup and handed it back to me unacceptable so I waited until he fixed all he did was stir it up with a spoon and handed back to me manager was there didn’t bother to at least attempt to fix the issue sad they are hiring this kind of people
Jimmy Witkoski
I used a deal for a breakfast item and arrived at the McDonalds at 10:14 am. When I gave my drive thru code, they told me it was not valid. I then had to remove the deal; however, when I tried to add it back, it told me I had to wait 15 minutes. I left the drive thru, parked, and WAITED for 15 minutes until the I could use the deal again before getting back in the drive thru line. By the time it was my turn to order (for the second time), it was after 10:30 am and I could not get the breakfast that I went there for.I should also add that I tried to order ahead on the app and received an error message that they could not accept mobile orders (their mobile ordering has been down for at least 3 weeks). I had no choice but to use the drive thru code to receive my deal. When I tried to call the location to speak to a manager, it appears as if their phone line is disconnected. This was an absolutely unacceptable experience.
WORST WORST WORST MCDONALDS!Drive thru order are rushed, they dont ask if you want any condiments.Spent $30 on food and because I did NOT order chicken nuggets I was only allowed to ONE condiment or I had to pay extra… I asked why, and they said because I only ordered burgers?!Makes no sense. This is the only McDonald’s that has ever done this!!!!Left with seven burgers, 2 large French fries and one buffalo sauce. So sad! It’s unfair that I spent that much and only one sauce is allowed.This McDonald’s will lose so many customers because of how greedy they are with their condiments. Not everybody wants chicken nuggets, and that does not make it fair to charge extra for more than one sauce.NEVER STEPPING A FOOT HERE AGAIN! Lost me and my family as customers!! ??
Recommended dishes: Double Cheeseburger
No hot mustard every time out of refusal
Atmosphere: 4
Food: 4
Service: 1
Good customer service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken, Double Cheeseburger, Cheeseburger
Burgers are soooooo slack now. Everybody mad at the world. It's sad ?
Atmosphere: 1
Food: 1
Service: 1
Burger was raw 3 nights in a row
Food: 1
Service: 3
Recommended dishes: Mcchicken, Double Cheeseburger, Cheeseburger
Terrible service. Order almost always messed up.5 year update: it's incredible how they mess up the most simple orders....
Atmosphere: 1
Food: 3
Service: 1
TRASH TRASH TRASH!!! THIS MCDONALDS IS THE WORST! ALWAYS MESSIN MY ORDER UP AND VERY VERY RUDE WHEN TOLD THEY MESSED UP AND THEN THEY DONT EVER CORRECT THE PROBLEM. ONLY GAVE 1 STAR CAUSE I HAD TO CAUSE IN MY BOOK THEY SHOULD BE SHUT DOWN!!!
I went into the men's restroom and it was atrocious! Urine all over the floor and over the seat with tissue all over the floor, wet floor sign laying in urine, stuff all over the sink. I walked out to let the manager know and the employee told the manager what I wanted her to know, she then started speaking in Spanish... people always take my skin color as black not knowing I am Hispanic lol. It's time to get new management here cause whoever owns this location, they clearly don't care about your business... I won't be back, you'll never have to worry about me eating here again.
Atmosphere: 2
Food: 4
Service: 2
I was trying to give them the benefit of doubt but everytime I order they are always messing up my order I called the lady on the phone was super rude and didn't really care.
Atmosphere: 1
Service: 1
Not open
Restaurantji Recommends
I didn't know that if I ask for extra condiments, like BBQ sauce I was going to be charged .25 cents. I've never been charged and now I was charged. I guess it was too much to turn around and get it
Atmosphere: 2
Food: 3
Service: 1
No one helped to solve the issue with the McDonald's app, where there are some bugs. I used 6000 points for a Happy Meal and didn't receive it. I communicated with the manager, but she didn't know how to solve the problem. She called an employee who was ready to discuss the issue but ended up pushing me away with falsehoods. I showed proof through my app, indicating the date and time of the order, but she didn't take care of it. Based on her opinion, it was a display of low skills. I will never go again. ?♂️
Atmosphere: 1
Food: 1
Service: 1
Just left this place don’t know who is hiring RUDE kids with zero customer service at least one young girl was nicer about the situation dude at the drive thru gave me a macflurry when I asked for a shamrock macflurry then he proceeded to adding green syrup and handed it back to me unacceptable so I waited until he fixed all he did was stir it up with a spoon and handed back to me manager was there didn’t bother to at least attempt to fix the issue sad they are hiring this kind of people
I used a deal for a breakfast item and arrived at the McDonalds at 10:14 am. When I gave my drive thru code, they told me it was not valid. I then had to remove the deal; however, when I tried to add it back, it told me I had to wait 15 minutes. I left the drive thru, parked, and WAITED for 15 minutes until the I could use the deal again before getting back in the drive thru line. By the time it was my turn to order (for the second time), it was after 10:30 am and I could not get the breakfast that I went there for.I should also add that I tried to order ahead on the app and received an error message that they could not accept mobile orders (their mobile ordering has been down for at least 3 weeks). I had no choice but to use the drive thru code to receive my deal. When I tried to call the location to speak to a manager, it appears as if their phone line is disconnected. This was an absolutely unacceptable experience.
Service: 1
Very fast service and everything well
Atmosphere: 5
Food: 5
Service: 5