I went to pick up food for my family and I. We found a bone in one of the chicken nuggets. It cut my gums. I'm just thankful it wasn't in my children's Happy meals...
Atmosphere: 3
Food: 1
Service: 2
Monae Parker
Terrible.
Atmosphere: 1
Food: 2
Service: 1
Ron Herr
This is the 3rd time I didn’t get everything I had ordered. Had to go back. Will not be going back
Atmosphere: 1
Food: 1
Service: 3
Danielle Nelson
Um, I was really debating on leaving a review because I understand how working at McDonald’s is and they usually hire kids. But I got the Angel Reese double QP and I specifically told them how I wanted my sandwich. I did notice they had a hard time hearing me on the intercom but when I read the screen everything I said was on there. Still received the sandwich how I didn’t want it. They only got one thing right matter of fact. So I am confused. I also got nuggets and didn’t get any sauce. This wasn’t that big of a deal but I realize every time I come to this McDonald’s it’s a problem and I’m really disappointed. A mistake or two is fine but 5 is insane. Pls fix whatever is going on up there. Wouldn’t recommend going to this one at all til they get it together.
Atmosphere: 3
Food: 1
Service: 2
DJ
Always use the drive thru and order through the app. Service is good food is always correct and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger, French Fries, Double Filet-O-Fish, Hash Browns
Gerald Daniels
My wife and I went through the drive through close to 11pm and ordered drinks and fries. To our amazement, the order total was $14. We waited in line for our food and assumed the fries would be hot, only to discover the fries were cold. So we told the cashier that they were cold and wanted hot ones. She then asked, so you want fresh ones? Of course we do. Why would anyone accept cold fries? I hadn't been to a McDonald's in a while. Now I'm definitely not going back.
Food: 1
Service: 2
leunam ollirrac
Busy and poor service like all fast food restaurants in Grand Prairie.
Atmosphere: 2
Food: 3
Service: 2
Jenny Jones
Food was ice cold. I ordered a #1 with 2 cookies. Burger was cold, fries were ice cold & stale (it’s like they weren’t even under a warmer) Original drink I order was out so I had to get another. The cookies were cold & hard. I waited 4 minutes for someone to even come to the window & greet me, just to wait 2 more mins with a bag full of cold food. When they brought the fries back it taste like they through the same fries in hot grease & handed it to me cause they were hot and hard. Awful experience
Atmosphere: 1
Food: 1
Service: 1
Joel Parra
That Lucas is very bad
Atmosphere: 1
Food: 1
Service: 1
CJ
I waited 15 minutes in the drive thru only to be told their ice cream machine was broken and they couldn’t cancel my order. To make matters worse they confirmed that I got my order so I couldn’t cancel it in the McDonald’s app. The manager on duty had a horrendous attitude and is a thief. I would not recommend this location at all.
I only get the tote of cookies. Baaaabae them boneless cookies be on point every time.
Git Gut
This is a 24hr McDonald’s drive through yall are never closed sorry we ruined yalls chill time kids
Service: 1
D Witt
Better than the average McDonald's but the hashbrowns were cold and stale.
Atmosphere: 4
Food: 4
Service: 4
Gabrielle Candler
They ALWAYS forget my BBQ sauces. It ain’t that hard to throw it in the bag! that’s it. Thank you.
Atmosphere: 3
Food: 3
Service: 2
Marino Vasquez
It was my first time going to this location and the truth is that it had never happened to me but more than anything this comment is for the management when observing the type of unacceptable service from the person who takes the order. It was just early and he had a bad character. Well, I I think it is not the first bad comment they have received so I would appreciate the management who will observe since it is not a large scale company and its reputation is at stake thank you
I went to pick up food for my family and I. We found a bone in one of the chicken nuggets. It cut my gums. I'm just thankful it wasn't in my children's Happy meals...
Atmosphere: 3
Food: 1
Service: 2
Terrible.
Atmosphere: 1
Food: 2
Service: 1
This is the 3rd time I didn’t get everything I had ordered. Had to go back. Will not be going back
Atmosphere: 1
Food: 1
Service: 3
Um, I was really debating on leaving a review because I understand how working at McDonald’s is and they usually hire kids. But I got the Angel Reese double QP and I specifically told them how I wanted my sandwich. I did notice they had a hard time hearing me on the intercom but when I read the screen everything I said was on there. Still received the sandwich how I didn’t want it. They only got one thing right matter of fact. So I am confused. I also got nuggets and didn’t get any sauce. This wasn’t that big of a deal but I realize every time I come to this McDonald’s it’s a problem and I’m really disappointed. A mistake or two is fine but 5 is insane. Pls fix whatever is going on up there. Wouldn’t recommend going to this one at all til they get it together.
Atmosphere: 3
Food: 1
Service: 2
Always use the drive thru and order through the app. Service is good food is always correct and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger, French Fries, Double Filet-O-Fish, Hash Browns
My wife and I went through the drive through close to 11pm and ordered drinks and fries. To our amazement, the order total was $14. We waited in line for our food and assumed the fries would be hot, only to discover the fries were cold. So we told the cashier that they were cold and wanted hot ones. She then asked, so you want fresh ones? Of course we do. Why would anyone accept cold fries? I hadn't been to a McDonald's in a while. Now I'm definitely not going back.
Food: 1
Service: 2
Busy and poor service like all fast food restaurants in Grand Prairie.
Atmosphere: 2
Food: 3
Service: 2
Food was ice cold. I ordered a #1 with 2 cookies. Burger was cold, fries were ice cold & stale (it’s like they weren’t even under a warmer) Original drink I order was out so I had to get another. The cookies were cold & hard. I waited 4 minutes for someone to even come to the window & greet me, just to wait 2 more mins with a bag full of cold food. When they brought the fries back it taste like they through the same fries in hot grease & handed it to me cause they were hot and hard. Awful experience
Atmosphere: 1
Food: 1
Service: 1
That Lucas is very bad
Atmosphere: 1
Food: 1
Service: 1
I waited 15 minutes in the drive thru only to be told their ice cream machine was broken and they couldn’t cancel my order. To make matters worse they confirmed that I got my order so I couldn’t cancel it in the McDonald’s app. The manager on duty had a horrendous attitude and is a thief. I would not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I only get the tote of cookies. Baaaabae them boneless cookies be on point every time.
This is a 24hr McDonald’s drive through yall are never closed sorry we ruined yalls chill time kids
Service: 1
Better than the average McDonald's but the hashbrowns were cold and stale.
Atmosphere: 4
Food: 4
Service: 4
They ALWAYS forget my BBQ sauces. It ain’t that hard to throw it in the bag! that’s it. Thank you.
Atmosphere: 3
Food: 3
Service: 2
It was my first time going to this location and the truth is that it had never happened to me but more than anything this comment is for the management when observing the type of unacceptable service from the person who takes the order. It was just early and he had a bad character. Well, I I think it is not the first bad comment they have received so I would appreciate the management who will observe since it is not a large scale company and its reputation is at stake thank you
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