Pizza is normally good. This time it was not sauce was cold. Service soso. Asked for parm cheese got red flakes pepper.
Atmosphere: 5
Food: 2
Service: 2
Y
I ordered a fiesta roast beef did not get but like 2 things of meat. It was all fiesta and no roast beef. Wheres the BEEF. Very disappointed! The 2 stars was only because the drive thru guy was very kind!
Food: 1
Service: 4
Robert Costabile
The food was excellent and the service was good. It was slow and they took a while to make my food which is understandable and the lobby was closed before the store closed which I wasn't happy about but I understand if there weren't enough employees.
Atmosphere: 4
Food: 5
Service: 4
HN
I had never had such a horrible sandwiches as bad as today.
Atmosphere: 1
Food: 1
Service: 1
Brian Droke
This was the last straw on repeat. Keep earbuds off when working. Super bad service. Just found out the person taking order was manager
Atmosphere: 3
Food: 4
Service: 1
Lisa Long
I ordered a sandwich online with a cup of soup. I ordered my sandwich with NO mayonnaise. Because I was feeling bad, my daughter drove over to pick it up. When she came back the sandwich had mayonnaise all over and the soup was lumpy and cold. I spent almost $18 for a sandwich made the wrong way and cold soup. When I called them, of course, they told me to come back. NO! I wanted my food right to begin with. Its very frustrating to get all the way home and your food is not the way you ordered it. Especially, when it’s so expensive. I just wanted my money back, which they said they would do. It is now two weeks later, and despite repeated attempts to call (nobody ever answers) and contacting corporate twice, I still don’t have my money back. I threw all that food away and I have nothing for my money. This was not a 2 or 3 dollar burger. Grayson, the manager, sent me an email asking me to call, but it was just to appease the corporate inquiry. Not because he really wanted to make it right, because when I call, nobody EVER answers the phone. I used to love Schlotzsky’s, but the service has become horrible. Rude, incompetent teenage kids who don’t give af. They’ve change the recipe on many of their items, they CONSTANTLY mess up your order, they’re far too expensive even when they get it right, and then when there is a problem, you can’t get your money back. The only reason I did Schlotzsky’s that night is because my daughter was here and wanted it and it was close. I told her this particular store was particularly bad, but she was insistent. Needless to say, I was right! I will never eat at Schlotzsky’s again, particularly this one. I’d advise everyone else to avoid it too. They mess up your order and don’t care and refuse to make it right unless you want TO COME BACK and get more food!
Food: 1
Service: 1
Daniel S
I hope the young man at the front is running this place, ‘didn’t miss a beat; if there wasn’t anyone ordering he was busy keeping the store maintained, good team here
Atmosphere: 5
Food: 5
Service: 5
Mz Direct
Took my cousin here on the way to the airport. Told him he had to try it before he left. He loved it.
Great food, great service, and a really nice place! The employees are stellar!
Atmosphere: 5
Food: 5
Service: 5
Tyler Locke
Employees are the worst, no communication skills and I’m always missing items from order.
Atmosphere: 1
Food: 1
Service: 1
Teresa Whitelow
Nathon was my cashier, and his service was phenomenal!!! First time here, and I definitely will come back just to see Nathon!
Atmosphere: 5
Food: 5
Service: 5
Angela Owens
This was my first time actually walking into the restaurant. The atmosphere is great & the service was excellent from the time I stepped into the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Jeffrey Seifert
Food is good, but booths are worn and need to be reuplohsrered.
Pizza is normally good. This time it was not sauce was cold. Service soso. Asked for parm cheese got red flakes pepper.
Atmosphere: 5
Food: 2
Service: 2
I ordered a fiesta roast beef did not get but like 2 things of meat. It was all fiesta and no roast beef. Wheres the BEEF. Very disappointed! The 2 stars was only because the drive thru guy was very kind!
Food: 1
Service: 4
The food was excellent and the service was good. It was slow and they took a while to make my food which is understandable and the lobby was closed before the store closed which I wasn't happy about but I understand if there weren't enough employees.
Atmosphere: 4
Food: 5
Service: 4
I had never had such a horrible sandwiches as bad as today.
Atmosphere: 1
Food: 1
Service: 1
This was the last straw on repeat. Keep earbuds off when working. Super bad service. Just found out the person taking order was manager
Atmosphere: 3
Food: 4
Service: 1
I ordered a sandwich online with a cup of soup. I ordered my sandwich with NO mayonnaise. Because I was feeling bad, my daughter drove over to pick it up. When she came back the sandwich had mayonnaise all over and the soup was lumpy and cold. I spent almost $18 for a sandwich made the wrong way and cold soup. When I called them, of course, they told me to come back. NO! I wanted my food right to begin with. Its very frustrating to get all the way home and your food is not the way you ordered it. Especially, when it’s so expensive. I just wanted my money back, which they said they would do. It is now two weeks later, and despite repeated attempts to call (nobody ever answers) and contacting corporate twice, I still don’t have my money back. I threw all that food away and I have nothing for my money. This was not a 2 or 3 dollar burger. Grayson, the manager, sent me an email asking me to call, but it was just to appease the corporate inquiry. Not because he really wanted to make it right, because when I call, nobody EVER answers the phone. I used to love Schlotzsky’s, but the service has become horrible. Rude, incompetent teenage kids who don’t give af. They’ve change the recipe on many of their items, they CONSTANTLY mess up your order, they’re far too expensive even when they get it right, and then when there is a problem, you can’t get your money back. The only reason I did Schlotzsky’s that night is because my daughter was here and wanted it and it was close. I told her this particular store was particularly bad, but she was insistent. Needless to say, I was right! I will never eat at Schlotzsky’s again, particularly this one. I’d advise everyone else to avoid it too. They mess up your order and don’t care and refuse to make it right unless you want TO COME BACK and get more food!
Food: 1
Service: 1
I hope the young man at the front is running this place, ‘didn’t miss a beat; if there wasn’t anyone ordering he was busy keeping the store maintained, good team here
Atmosphere: 5
Food: 5
Service: 5
Took my cousin here on the way to the airport. Told him he had to try it before he left. He loved it.
Atmosphere: 5
Food: 5
Service: 5
Quick friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
5 bucks it is , simply lovely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Restaurantji Recommends
Great food, great service, and a really nice place! The employees are stellar!
Atmosphere: 5
Food: 5
Service: 5
Employees are the worst, no communication skills and I’m always missing items from order.
Atmosphere: 1
Food: 1
Service: 1
Nathon was my cashier, and his service was phenomenal!!! First time here, and I definitely will come back just to see Nathon!
Atmosphere: 5
Food: 5
Service: 5
This was my first time actually walking into the restaurant. The atmosphere is great & the service was excellent from the time I stepped into the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
Food is good, but booths are worn and need to be reuplohsrered.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Club, Fresh Veggie
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