Sonic Drive-In
210 W Pioneer Pkwy, Grand Prairie
(972) 262-8684
Recent Reviews
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Mainly problems with the app
Food: 5
Service: 3
I was surprised to read the bad reviews. Maybe that’s why this experience was so Amazing! I was ordering and my request might’ve been a little unusual. This young man came outside to make sure you heard me correctly and then he made it perfectly exactly how I asked. I thought that was just downright wonderful. I believe his name was Marco.
Food: 5
Service: 5
Well apparently after 11:20pm they will only do online orders and after you place your online order they will act all rude. How difficult could it be to make a simple strawberry sundae.
Atmosphere: 1
Food: 1
Service: 1
I came in tonight to pick up an online order the fries were highly salted couldn’t even eat them . I asked if I could replace them … the manager wanted to charge me for another replacement when that’s definitely not fair I already paid for something I didn’t want because they were too salty to even stomach …..The manager called me immature because I wanted to speak to another manager and he told me that me not being able to eat the fries because there salty is a personal issue … I will be calling corporate and telling them how unprofessional and rude and discriminatory this night management is . Refusing to make it right when all I asked was for onion rings instead… if you are that miserable at work then find a better job ! Those fries instantly have me a headache because they were soooooo salty!!!!!! How gross!!!! I use to love this sonic but this just changed my mind !
Food: 1
Horrible service horrible wait. I ordered 1 small order of cheddar peppers and 2 medium teas. Asked employee and manager twice for my order. Finally got it after 35minutes.
I love the slushy get them all the time but yesterday my drink was wrong my pickle fries was awful old and soggy when you first got them they were good
Online says they are open till 12 it's 1050 and they tell me that they are only doing online orders. On Friday... some people just so lazy that I can't feel sorry for them anymore
Atmosphere: 1
Food: 3
Service: 1
I ordered a bacon toaster breakfast sandwich with tater tots with no salt and a unsweetened ice tea. , well the bread was burnt , tater tots were drowning in salt , but hey they got got my drink right , the cashier was nice , but I cannot and will not visit this sonic again
Atmosphere: 2
Food: 2
Service: 3
Ok 3rd time I had asked to ad mustard and onions on my ft long chili cheese dog. 3 different times. I don't think that cost that much more.
Got a frito chili pie. Chips was stale chili cold and dry.
You would think I would learn by now... 9 times out of 10 something goes wrong.
Went drive thou ordered two shakes it didn't look right I asked if this was right and got home no it wasn't. 🙃 I guess if I want sonic I need to drive to the next one.
Food: 1
Service: 2
This Sonic should be shut down and none of the employees ever be able to work elsewhere again. Y’all have no good reviews. Even the manager sucks at their job apparently. Came through today and got rude service with incompetent people who can’t even accurately take the order and gave us the wrong items. Trash. Maybe corporate needs to be called in so this place can get a whole revamp. You guys ain’t it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Melted ice cream slow service
Food: 1
Service: 1
rude and take to long and its before 12
this is morning shift worst
Atmosphere: 1
Food: 1
Service: 1
Terrible service.
They made me wait 20 minutes in drive thur to take my order, I had to go to the window to have my order taken and the person who served me was rude when I was asking for an explanation of why the delay.
His response was "I don't know"!!!
The manager needs to train the staff more, starting with himself!!!
My visit was on 01/03/25 at 3:20pm
Food: 1
Service: 1
Went to Sonic today and had to say I was very disappointed with the service to begin my order a lot longer than I would have wanted and to top it off I found out it was the manager that was originally attending me. I was able to get my order through with the assistance of a kind girl I will unfortunately not be returning to this location.
Recommended dishes: Bacon Lettuce and Tomato, Chili Cheese Tots, Tots, Double Cheeseburger, Soft Pretzel Twist, Cheeseburger
I was denied a cup of water at this establishment today
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