Sonic Drive-In

2650 N Hwy 360, Grand Prairie
(972) 641-5877

Recent Reviews

Milissa Jenkins

They weren't even taking care hop orders it was drive thru or nothing. I left.

maria valles (Lupe)

Terrible service. I asked a question and kept being referred to the menu. I ordered a milk shake .. the lid was not on right so some of it spilled. The girl didn't offer to get another one. And they didn't even give me a straw.Food was cold.

Atmosphere: 1

Food: 1

Service: 1

Micah Tataje

I tried to give this location grace, I really did. But they are always out of everything!Multiple times I’ve ordered ice cream or slushies on the app, only to arrive and they’re out it! Then I have to contact support to support and get a refund.It’s really sad because I’m so close to this location and I was so excited to get Sonic all the time. But they’re always out of ice cream when I really want it!

Atmosphere: 1

Food: 1

Service: 1

Ruby Tataje

This location NEVER has ice cream or slush mix. They always seem to be out of everything that makes Sonic what it is! On MULTIPLE occasions, I’ve ordered online and had to call Support and request a refund because when I pull up, they tell me they’re out of everything! VERY DISAPPOINTING! Especially since our family lives so close to this location. We were so excited to have a Sonic close by. But what good is it if they’re always out of everything?!

Atmosphere: 1

Food: 1

Service: 1

Francisco Escobedo

They don't know what they doing bad service

Sabrina Masarik

They allow kids on the table and it is unsanitary. I'm gonna be calling the health department on them. Because you're not supposed to allow kids on a table where food

Atmosphere: 1

Food: 5

Service: 1

John “Jay” Baptiste

2024 update- my daughter wants an Ocean Water after practice, it’s 9pm I order on the app and check in at 9:05. At 9:18 I hit the button and ask do you have ocean water? The young man politely says we have a lot of orders be right with you. Now I watch him deliver food and change to one of the other 3 cars there and 2 in the drive thru. He goes in picks up a young child spins her around and goes back to work I guess. But all we ordered was a drink which in between play could’ve been delivered. At 9:22 my daughter says just leave which is what I did. That’s the absolute last dollar that location will ever get from me. Clearly they are short staffed and poorly managed which means ownership sucks and they don’t deserve anyones money.*Exterior always looks dirty and unenthusiastic employees

Atmosphere: 1

Food: 1

Service: 1

Robin Jackson

Food was cold, there was filth everywhere, employees smoking in front of the entrance. Restroom was broken.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger, Sauce, Classic Grilled Chicken Sandwich, Fries, Tots

Melinated King

I didn’t get a chance to order any food I was calling to see if they had $1.99 foot long and the guy that answered the phone just said hello I had to ask if this was sonic then he says yeah like he on his personal phone no apology for not acknowledging that this was sonic I don’t know about any body else but that is enough for me not to even order there very unprofessional

Tiara Ingram

Waited 5 mins for someone to just come to the window to take my money bc the cashier was bended over on the counter where they make the food. I just left bc that’s just very unacceptable and I won’t be coming back. This business is a joke wish I could give them a 0

Atmosphere: 1

Service: 1

Garima Bhargava

We went there and ordered a shake, the lady rudely said they were out of ice cream…

Atmosphere: 1

Food: 1

Service: 1

Amanda Epperhart

Went around 1 pm on 11/9. Half of the stalls didnt work. I ordered a pretzel and medium mozzarella sticks. When I chewed on my pretzel, I found a hair baked into it. Blech. Couldn't eat it and the mozzarella sticks didn't have the full 6 sticks. Won't go to this location again. Would post a picture but sure that no one wants to see half chewed food. Totally grossed out.

Atmosphere: 1

Food: 1

Service: 3

taelor johnson

If you like sonic then you'll like this sonic too. The people are fast if you order from the app. I'd give the atmosphere a 2 because there's a lot of stalls not on or working but food and service are good.

Atmosphere: 2

Food: 4

Service: 4

JacQuitta B.

this is the worst Sonic location there is. If you have to drive further away to go to a different one, please do so. This location has the rudest laziest employees and the food is never hot. Poor customer service and it's dirty around the outside. I stopped coming here for months, decided to give it another try and they continue to fail. I will never spend my money at this location again.

Ku'Darrian Young

never a good experience here , workers have attitude and lazy work behavior. Avoid the trouble.

Atmosphere: 1

Food: 1

Service: 1

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