Spring Creek Barbeque

Unfortunately, this was one of the worst experiences that I have ever had buying food from Spring Creek BBQ. I ordered my food and requested that the baked potato not include chives. When the food came out, the baked potato had chives on it, and the chicken dinner I ordered was burnt as well as the rolls. The server said they could fix the baked potato as well as give me another order of chicken. This was sent back and I noticed that the server on the line was removing the chives from the baked potato intending on bringing it backed to me as if it was fresh. When I confronted her about it, she attempted to give me a fresh baked potato which is what she should have done in the first place. There was absolutely NO INTEGRITY in her actions. The manager got involved and said, "we don't train them that way". That didn't and doesn't fix the issue. How many times did she do that to other customers? I promptly got my money back from this transaction. Spring Creek, people are spending their hard earned money to eat out considering the present conditions within the economy and they deserve a good experience. I understand that this may not happen to everyone but it happened to me and I witnessed it. Spring Creek, please keep in mind that everyone who buys food from your establishment should get and deserve the best customer service possible.

Food: 1

Service: 1

Well the only reason I go there is because of the rolls. Evidently they don’t hand out rolls anymore. The entire time I was there and I waited 20 after I was finished with eating to see if they were going to hand any out, NOPE. The bbq is average best but the rolls are excellent.

Atmosphere: 3

Food: 2

Service: 1

I order two meat meal with brisket combination and ribs, sides of pinto beans and slaw. The brisket was moist, tender and flavorful. The ribs had a few that were a little dry for my liking but still good tasting. The other ribs were bigger and thicker so more juicy. Beans and slaw were good.
Customer service was excellent. Staff answered questions when asked. Decided to get the peach cobbler and ice cream to go after meal, this was excellent. Would stop again when in the area.

Atmosphere: 5

Food: 4

Service: 5

Service is usually GREATER than the meals!!! Not tonight! Very obvious— the change in staff 😐👎

Service: 1

Recommended dishes: Baked Potato, Sandwich, Our Famous St Louis Ribs, Brisket

Ok place hard chairs lol but not bad

Atmosphere: 3

Food: 3

Service: 3

I literally I’m stilling waiting for my order and not much communication. I just spent over $1,500 on a catering order, never once was offered a free drink as I wait. I received a disturbing call on Wednesday from a rude man asking if I really did place an order and what time, and what location. It was more like an interrogation versus confirming my order. He asked if I was serious about me picking up my order and again, if I knew where I ordered it from. I asked if he treated all clients that cater this way and if there was an issue with my order. He said the only was him having to confirm my order. I told I had my receipt and that I would be bringing it just in case of an issue came up and he asked that I do that.

Atmosphere: 3

Food: 3

Service: 1

I spent $98.74 on food, and they charged me an additional $3.52 for ice cream. This felt unreasonable. Additionally, the staff member, a young woman, was very disrespectful and treated me as if I intended to steal. Based on this experience, I do not plan to return.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Brisket

Good food and affordable

Best in town BBQ must go

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Potato, Sandwich, Our Famous St Louis Ribs, Brisket

The food and service were very good, but suddenly a cockroach came out and walked on our table.

Atmosphere: 1

Food: 4

Service: 4

The server must have run away. Never checked on us. Food was not what we remembered.

Atmosphere: 3

Food: 3

Service: 1

Everything was delicious but where we were seated were a lot of mosquitos. Do not sit in the corner both near the bread and dessert.

Parking: No problem finding a parking place. It was mote difficult to find the entry . We may have approached from the wrong direction.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Potato, Sandwich, Our Famous St Louis Ribs, Potato Salad

Good brisket

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Two Meat Combo, Potato Salad, Brisket

If I could give it no stars I would. I had just finished putting my food in a to go box when I saw a ROACH crawling up the wall!!!I’m outside ready to vomit!!! I left the leftovers for the trash!!!

Good food.

Atmosphere: 5

Food: 5

Service: 5