Placed an online order for two combo meals and then 2 sandwiches we'll 3 of the sandwiches we're completely wrong and 1 had a few errors tried calling that same day didn't even get an answer then tried again the next day they asked if I took a picture and that she would call her manager and give me a call back well guess what never got a call back so then the next day I call back a lady answers the phone claiming to be the DM and says there is no refunds because I didn't bring the sandwiches back I asked how when I had to be at work then she also says that pictures would not of worked either this place and the management is sorry I personally will not be going back
Atmosphere: 1
Food: 1
Service: 1
Christian Abbey
I’ve had a disappointing experience with the morning staff. The two ladies preparing sandwiches and salads do not seem to take care in their work, often making items sloppily. Their attitude comes across as if customers are an inconvenience, which makes for an unwelcoming atmosphere. Additionally, one staff member had a visible hickey, which did not reflect a professional appearance. I hope management can address these concerns to improve both customer service and food preparation standards.
Donald Coleman
I placed an online order I asked for it to be warmed up it wasn’t it felt like it just came out the refrigerator. I gave it back to her and she warmed it up but was still cold I wish people would follow instructions
Atmosphere: 3
Food: 3
Service: 2
Joel Ocon
I'm not the type to write reviews , but this is my 3rd time going and the customer service is horrible. I always feel like I'm rushed to get my food.
Atmosphere: 1
Food: 5
Service: 1
Desa Hendrix
If I could give 0 stars I would!! I placed an online order 9/4 and they didn’t fill the order. I have called multiple times to try to get a refund. They took my # down and I never received a call back. I even went up there and they still wouldn’t even let me speak to a manager! I asked for them to call from their phone and let me talk to her but again she refused to get on the phone with me!!! Most of the time when I call no one answers or the pick up the phone and hang up because who cares about the paying customer?
Atmosphere: 1
Food: 1
Service: 1
Maria Figueroa
I went to subway in which, I always go to the one because there’s a older Hispanic lady that always treats me well . I went on one occasion and my son split the Powerade I which table and asked the so called morning manager bigger set female white complexion not sure what her name is. So , I asked for a mop and she stated that she’d pick it up . So , I towards the end I asked for a water cup in which she didn’t even look towards me to acknowledge that I was there had me the cup without looking . She’s very rude and unprofessional. I went to today thinking I’d get better customer service thinking she had just had a bad day but no the same service . I sat down and I es with my kids and my sister in law I told her I’d like to call corporate because they always treat me that way in between that she had already left for the day and I get up and look for the number to complaint in which every restaurant should have!!! So they employee working called her back in which we have a confrontation. She basically stated that if I didn’t like the customer service not to come back and that I always leave a mess due to the previous experience in which she stated that I left a huge mess that I asked to pick up . She was all in my face having and argument . My kids got scared and called the cops . The cops show up and she because brave and comes out from behind where she was hiding and the cops asked me to leave and I stayed I would and I left . She stated that the owner there has no number to make a complaint and that the owner would agree with her treating the customer that way . She said she had me the receipt and I said you did not . You asked me if I wanted it and I said no . She said I did and I could review the cámaras and I said go ahead because I know you didn’t . It’s personal she remembers who i am and does everything on purpose . She said she rolled her eyes because something got in her eyes and she couldn’t run her hands with the gloves she was making my sandwich with ???SAD TO HAVE POS like that working
Atmosphere: 1
Food: 1
Service: 1
annette fonseca
Place looks clean. Wrong hours posted on the door. No customer service. You walk in and nobody greets you.
Atmosphere: 3
Food: 1
Service: 1
1601 Mozzi
Please go to a different subway brown lettuces and attitudes when you say something about the spoiled food they are putting on your sub. Don't stop keep
Atmosphere: 1
Food: 1
Service: 1
Aaron Eells
Yall need to learn how to CHECK ONLINE ORDERS AND HOW THE CUSTOMER WANTS THEIR FOOD. I ordered a toasted BLT and of course I had to remove some items to make it a BLT and add bacon and tomato, but it WASNT TOASTED and it WASNT ON THE RIGHT BREAD, and still had EVERYTHING I TOOK OFF on top of that it had EVERYTHING I ADDED TOO!! Learn to do your job right and make orders. It’s not that hard bro. I use to work at subway and it’s not that complicated to get a dang order right!
Atmosphere: 1
Food: 1
Service: 1
Sonia Villarreal
In this particular branch they serve you very well and quickly.
Placed an online order for two combo meals and then 2 sandwiches we'll 3 of the sandwiches we're completely wrong and 1 had a few errors tried calling that same day didn't even get an answer then tried again the next day they asked if I took a picture and that she would call her manager and give me a call back well guess what never got a call back so then the next day I call back a lady answers the phone claiming to be the DM and says there is no refunds because I didn't bring the sandwiches back I asked how when I had to be at work then she also says that pictures would not of worked either this place and the management is sorry I personally will not be going back
Atmosphere: 1
Food: 1
Service: 1
I’ve had a disappointing experience with the morning staff. The two ladies preparing sandwiches and salads do not seem to take care in their work, often making items sloppily. Their attitude comes across as if customers are an inconvenience, which makes for an unwelcoming atmosphere. Additionally, one staff member had a visible hickey, which did not reflect a professional appearance. I hope management can address these concerns to improve both customer service and food preparation standards.
I placed an online order I asked for it to be warmed up it wasn’t it felt like it just came out the refrigerator. I gave it back to her and she warmed it up but was still cold I wish people would follow instructions
Atmosphere: 3
Food: 3
Service: 2
I'm not the type to write reviews , but this is my 3rd time going and the customer service is horrible. I always feel like I'm rushed to get my food.
Atmosphere: 1
Food: 5
Service: 1
If I could give 0 stars I would!! I placed an online order 9/4 and they didn’t fill the order. I have called multiple times to try to get a refund. They took my # down and I never received a call back. I even went up there and they still wouldn’t even let me speak to a manager! I asked for them to call from their phone and let me talk to her but again she refused to get on the phone with me!!! Most of the time when I call no one answers or the pick up the phone and hang up because who cares about the paying customer?
Atmosphere: 1
Food: 1
Service: 1
I went to subway in which, I always go to the one because there’s a older Hispanic lady that always treats me well . I went on one occasion and my son split the Powerade I which table and asked the so called morning manager bigger set female white complexion not sure what her name is. So , I asked for a mop and she stated that she’d pick it up . So , I towards the end I asked for a water cup in which she didn’t even look towards me to acknowledge that I was there had me the cup without looking . She’s very rude and unprofessional. I went to today thinking I’d get better customer service thinking she had just had a bad day but no the same service . I sat down and I es with my kids and my sister in law I told her I’d like to call corporate because they always treat me that way in between that she had already left for the day and I get up and look for the number to complaint in which every restaurant should have!!! So they employee working called her back in which we have a confrontation. She basically stated that if I didn’t like the customer service not to come back and that I always leave a mess due to the previous experience in which she stated that I left a huge mess that I asked to pick up . She was all in my face having and argument . My kids got scared and called the cops . The cops show up and she because brave and comes out from behind where she was hiding and the cops asked me to leave and I stayed I would and I left . She stated that the owner there has no number to make a complaint and that the owner would agree with her treating the customer that way . She said she had me the receipt and I said you did not . You asked me if I wanted it and I said no . She said I did and I could review the cámaras and I said go ahead because I know you didn’t . It’s personal she remembers who i am and does everything on purpose . She said she rolled her eyes because something got in her eyes and she couldn’t run her hands with the gloves she was making my sandwich with ???SAD TO HAVE POS like that working
Atmosphere: 1
Food: 1
Service: 1
Place looks clean. Wrong hours posted on the door. No customer service. You walk in and nobody greets you.
Atmosphere: 3
Food: 1
Service: 1
Please go to a different subway brown lettuces and attitudes when you say something about the spoiled food they are putting on your sub. Don't stop keep
Atmosphere: 1
Food: 1
Service: 1
Yall need to learn how to CHECK ONLINE ORDERS AND HOW THE CUSTOMER WANTS THEIR FOOD. I ordered a toasted BLT and of course I had to remove some items to make it a BLT and add bacon and tomato, but it WASNT TOASTED and it WASNT ON THE RIGHT BREAD, and still had EVERYTHING I TOOK OFF on top of that it had EVERYTHING I ADDED TOO!! Learn to do your job right and make orders. It’s not that hard bro. I use to work at subway and it’s not that complicated to get a dang order right!
Atmosphere: 1
Food: 1
Service: 1
In this particular branch they serve you very well and quickly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The friendly staff did a great job with my order. They were curious and friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Lay
Placed an online order. Got there at the time it said it would be ready. They were burly making it, fine. I get home and my order is completely wrong!
Atmosphere: 1
Food: 1
Service: 1
My wife walked in and waited for about 10min without even being acknowledged. Very disappointed with the service.
Service: 1
Great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Black Forest Ham
Gotta say my server Yuli was very polite and friendly I feel like she’s manager material with the way she was running the store while I was there
Atmosphere: 5
Food: 5
Service: 5
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