The staff here is better than most at Taco Bell... Friendly, professional, and my order is fresh and right the first time. Thanks y'all
Atmosphere: 5
Food: 5
Service: 5
Alfredo U
I APPRECIATE the employee in the drive thru. HES 100% 💪🏽 I come here often and it’s great
Atmosphere: 4
Food: 4
Service: 4
Suraj R
I wish the worst of luck and half hanging life to whoever made my order today. Paid 17 bucks for this crap and every item is close to half the amount and size. Half fries half sauces. Those 2 tiny burritos are 6 bucks. And bigger ones are $1 each still every item half their original size. Have ordered from here many times. Never had this level of rip off experience. Shame shame whoever made this order.
Atmosphere: 1
Food: 1
Service: 1
Jordan Wood
Ana Perez the manager was so great and nice, even after they were busy she took care of me with attention . Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Cedric Shaw
The lady taking my order was so sweet and professional. Made sure I had everything before i left.
Atmosphere: 5
Food: 5
Service: 5
nicole kim
They ALWAYS forget something. ALWAYS. Whether it’s the sauces or cinnamon twists. But just check before you leave.
Bobby Blacque
Place an order through door dash, order chalupa fajitas and beef but it was all shell and veggies very unsatisfied seeing that I had to pay more online the portioning is a rip off ..I don't recommend this location at all
Meka Cooks
I ordered a steak and a chicken chalupa street taco. Not only did it look a hot mess, it tasted like crap! Wth is this?!
Atmosphere: 3
Food: 1
Service: 3
Yoli Betancourt
I’m really disappointed with this Taco Bell location. Almost every time I come here, my order is wrong, and it’s frustrating to constantly have to double-check or go back to fix it. Mistakes happen, but what’s worse is that management doesn’t seem to take complaints seriously or make an effort to improve the service.
I keep giving this place a chance, but the lack of care and accountability is really disappointing. Until management steps up and ensures orders are prepared correctly and customers are listened to, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Joni’ Bryant
⭐☆☆☆☆ I had a terrible experience at this Taco Bell off 161 in Grand Prairie. My mom and I went through the drive-thru and ordered a Chipotle steak burrito and two chicken strips. When we asked for the price of the chicken strips, we were told $3.89 and agreed.
When we pulled up, the employee repeated the order but had misunderstood, giving us a chicken Chipotle burrito instead of chicken strips. Due to a clear language barrier, it was difficult to get the mistake corrected. I ended up waiting longer than I could, so I requested a refund for just the chicken strips. Instead, they refunded my entire order.
The miscommunication, delay, and inability to understand each other made this a frustrating visit, and I will not be returning to this location. Please get this store under control.
There is one sweet lady who works here who provably sees me every night. Every time i see her i know my order will literally be a godly experience. I never have any issues and shes always so sweet.
Atmosphere: 5
Food: 5
Service: 5
MrCodymann00
If your paying cash your order won't be made until someone comes to the counter and the payment is made. So glad the first 30 years of costumer service is gone. Have to use the kiosk to order then go stand at the counter and wait. Go technology right.
Atmosphere: 3
Food: 3
Service: 1
Latino Karaoke X
Went for breakfast. Someone said hello and then never came back. I drove up to the window and they said “oh we don’t open until 9.” They could have easily said that while I patiently waited at the speaker.
M\u0026 M
I hate this location and I'm done with it. They always skimp on the meat and fill up your order with vegetables. They have been doing this for along time. My complaint to corporate was ignored. I guess I will stick to Taco Bueno from now on and completely eliminate Taco Bell. My chalupa today was 90% vegetables and 10% meat. Same when I order crunchwraps. They also gave me a half full queso cup for my chips. I had to request they fill it up. I noticed in the past year that the nearby location on I-20 is following suite in this scamny behavior. Clearly Taco Bell is fine with their franchises ripping off customers.
The staff here is better than most at Taco Bell... Friendly, professional, and my order is fresh and right the first time. Thanks y'all
Atmosphere: 5
Food: 5
Service: 5
I APPRECIATE the employee in the drive thru. HES 100% 💪🏽 I come here often and it’s great
Atmosphere: 4
Food: 4
Service: 4
I wish the worst of luck and half hanging life to whoever made my order today. Paid 17 bucks for this crap and every item is close to half the amount and size. Half fries half sauces. Those 2 tiny burritos are 6 bucks. And bigger ones are $1 each still every item half their original size. Have ordered from here many times. Never had this level of rip off experience. Shame shame whoever made this order.
Atmosphere: 1
Food: 1
Service: 1
Ana Perez the manager was so great and nice, even after they were busy she took care of me with attention . Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
The lady taking my order was so sweet and professional. Made sure I had everything before i left.
Atmosphere: 5
Food: 5
Service: 5
They ALWAYS forget something. ALWAYS. Whether it’s the sauces or cinnamon twists. But just check before you leave.
Place an order through door dash, order chalupa fajitas and beef but it was all shell and veggies very unsatisfied seeing that I had to pay more online the portioning is a rip off ..I don't recommend this location at all
I ordered a steak and a chicken chalupa street taco.
Not only did it look a hot mess, it tasted like crap! Wth is this?!
Atmosphere: 3
Food: 1
Service: 3
I’m really disappointed with this Taco Bell location. Almost every time I come here, my order is wrong, and it’s frustrating to constantly have to double-check or go back to fix it. Mistakes happen, but what’s worse is that management doesn’t seem to take complaints seriously or make an effort to improve the service.
I keep giving this place a chance, but the lack of care and accountability is really disappointing. Until management steps up and ensures orders are prepared correctly and customers are listened to, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
⭐☆☆☆☆
I had a terrible experience at this Taco Bell off 161 in Grand Prairie. My mom and I went through the drive-thru and ordered a Chipotle steak burrito and two chicken strips. When we asked for the price of the chicken strips, we were told $3.89 and agreed.
When we pulled up, the employee repeated the order but had misunderstood, giving us a chicken Chipotle burrito instead of chicken strips. Due to a clear language barrier, it was difficult to get the mistake corrected. I ended up waiting longer than I could, so I requested a refund for just the chicken strips. Instead, they refunded my entire order.
The miscommunication, delay, and inability to understand each other made this a frustrating visit, and I will not be returning to this location.
Please get this store under control.
Restaurantji Recommends
There is one sweet lady who works here who provably sees me every night. Every time i see her i know my order will literally be a godly experience. I never have any issues and shes always so sweet.
Atmosphere: 5
Food: 5
Service: 5
If your paying cash your order won't be made until someone comes to the counter and the payment is made. So glad the first 30 years of costumer service is gone. Have to use the kiosk to order then go stand at the counter and wait. Go technology right.
Atmosphere: 3
Food: 3
Service: 1
Went for breakfast. Someone said hello and then never came back. I drove up to the window and they said “oh we don’t open until 9.” They could have easily said that while I patiently waited at the speaker.
I hate this location and I'm done with it. They always skimp on the meat and fill up your order with vegetables. They have been doing this for along time. My complaint to corporate was ignored. I guess I will stick to Taco Bueno from now on and completely eliminate Taco Bell. My chalupa today was 90% vegetables and 10% meat. Same when I order crunchwraps. They also gave me a half full queso cup for my chips. I had to request they fill it up. I noticed in the past year that the nearby location on I-20 is following suite in this scamny behavior. Clearly Taco Bell is fine with their franchises ripping off customers.
Atmosphere: 1
Food: 1
Service: 1
Taco bell is good.
Loading...