Whataburger
3845 S Carrier Pkwy, Grand Prairie
(972) 237-7941
Recent Reviews
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I come here occasionally for breakfast, and the food and staff are always great.
Food: 5
Service: 5
Favorite burger joint.
Atmosphere: 4
Food: 5
Service: 5
The burger was not hot and it was dry. The onion rings and fries were tasty thats why I gave 2stars. waited a good amount of time in drivethru to only get less than Medicare food. This is my 2nd time trying and the 1st time was just the same. I will not be purchasing Whataburger again. Not worth the wait or money.
Atmosphere: 2
Food: 1
Service: 3
Customer service could be better . I visited the location at 11/30 at 11:27 a.m. Estella was bringing food out to the cars . Her attitude was horrible . When we asked her how long it would be . We waited in line 25 minutes then we were told to pull up when we got to the window .
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Combo
What's the point of ordering ahead (while still at home) on the app if you're still going to have to wait 10 minutes in line while people in the Drive-Thru are just passing you by? Then not get a straw and condiments?
Atmosphere: 1
Food: 1
Service: 1
This location gets my order right more often than any of the others in my area. Drive thru a little small. Overall my favorite location.
Atmosphere: 5
Food: 4
Service: 4
⭐ 1 Star
I don’t expect 5-star service from Whataburger, but I at least expect to get what I ordered. This location consistently fails to meet even the bare minimum. They often forget key items like gravy for the chicken tenders or the spicy ketchup I specifically ask for.
What really pushed me to leave this review was the last visit—I had a young lady at the register lie straight to my face, telling me she put the ketchup in the bag. I pulled forward, checked, and of course—no ketchup. If you can’t be honest with customers over something so simple, what does that say about the rest of the operation?
Sloppy burgers, terrible service, and zero attention to detail. I won’t be returning to this location again.
Atmosphere: 1
Food: 1
Service: 1
This location is always slow. Ordered a Whatasized meal and get a small worths of fries.
Atmosphere: 3
Food: 1
Service: 2
I stopped here at 12:08 to get some food of course the line was long so we went it . We waited over 40 minutes for our food for the manager to keep saying 2 minutes and the lady that was preparing the orders kept asking what was our order over and over . There was no sense of urgency they literally cleared the drive thru line 2 or 3 without giving us our food . even the crowd in the inside was taken care of and we end up getting refund a leaving without food . They need more help better service and to handle all customers better I wouldn’t come heree again if it was the last one on earth
Service: 1
A woman employee told an older employee to not take my order or work. Apparently it happened last week as well. Never going back. I’ll be reporting this to corporate as well. Our working elders deserve respect. This occurred March 11th, 2025.
Restaurantji Recommends
Whataburger , what more to say -
Atmosphere: 5
Food: 5
Service: 5
Cheap meats and great selection on everything!!!
Food: 5
They still tried to sneak in onions again after I specifically asked them to HOLD THE ONIONS!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whataburger
It’s usually very slow but the food is good, hot and prepared well
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Onion Rings, Whataburger
The food is great! I have had three different mistakes, and had to drive back to the restaurant twice. The third I had to review my order, to ask for a item that was not in the bag ( chicken biscuit)
Atmosphere: 4
Food: 5
Service: 1
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