It was horrible food was cold and I ordered 32 oz and got small drink delivered. When I went back up there and told manager he gave me order worst than the first and now he tells me to talk to Uber eats about it but it's not they fault if the food ain't fresh in the first place smh
Bought a Dr Pepper, drink was hot i asked for a cup of ice and they said i had to pay extra for that!! Told them that the drink was hot and they didn’t care they said i had to pay extra for that cup!! Lost a customer for $50cents!!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Raul Gomez
IVE HAD BETTER SERVICE IN HARRY HINES AT 2AM. HIRE PEOPLE THAT ACTUALLY WANT TO WORK
Karla Romero
Do yourself a favor and DO NOT come to THIS wingstop 🫠 I walked in and the girl at the front was rude , the restaurant was dirty and tables were dirty. On top of boo boo customer service my order took 45+ minutes and when my husband asked how much longer it was going to be she said 15 to 25 more minutes with an attitude. Like what 😭 I guess y’all in the back waiting on the egg to fertilize into a whole grown chicken . If you ever wanna come to this wingstop order 21 days in advance because apparently that’s how long a chicken’s cycle is. I can guarantee that they will still have you waiting 45+ minutes for your order.
Side note: If you have a bad work ethic and bad attitude APPLY TO THIS WINGSTOP. Don’t spoil the rest of the wingstop’s.
Atmosphere: 1
Food: 1
Service: 1
Robert Hernandez
Man let me tell I’m not the one to complain about establishment but since day one this place has been one of the worst experiences ever they should have a new franchise owner and full staff especially with the new up coming. Of this area every time you call to place an order it’s attitude and let alone something is always missing out of the bag I called today for a new deal they that replace the all in bundle she says she don’t have it but go down the street and sure enough they have it and it said online they had it with an attitude no kinda help go to the one across town even the employees says that’s one of the worst Wingstop in the area. Even there own establishment is talking about this location I have several years in management so I can tolerate a bunch of bad service but it gets worst every time I hope they fix it soon
Atmosphere: 1
Service: 1
disury camacho
Check your food before leaving! They have missed wings and I have also found change inside my food!!! Also be ready to wait 40 extra minutes than what they tell you
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Wings
Zona táctica
Terrible attention from these workers
Terrible attention from these workers
Atmosphere: 1
Food: 1
Service: 1
Tony Pantoja
Went in 30 min before closing and Roxanne refused to offer service. Door says closing time is 12. Bad business. 6 employees standing around no service offered
Karla Caal
It is the worst service that exists. I placed my order online. It said 20min for pick up to arrive and it wasn't ready. They had barely put it in and they told me to wait 40 minutes. The manager was grocery, they didn't even give me the receipt and she didn't even want to give the name. He didn't give options. She is the worst manager and staff I have ever had.
Service: 1
Claudia Moli a
Bad service, this is my second time there and both times the staff has behaved badly, horrible service, rude and I will never return to that store.
I was in this place a few weeks back what a disappointment corporate really needs to have some kind of oversight checking in consistently first I want to say when my husband passed recently I took on DoorDash this is the worst place to come on the weekends even when there's not a lot of orders it's still 25 minutes is there no strategy in place for this company I directly left and went to the one on beltline and only took 10 minutes The one on beltline is perfect I always has great fries and the chicken is always great never soggy fries like this place I was hungry and have not been eating along with my daughter I cannot order the $0.70 as many as I wanted like other places I had to order their $10 minimum also I wanted to try to hibernate all they said it was $1.35 or more I'm thinking where is that say in franchise anywhere that were charged at $35 extra for habanero wings they wanted a nickel and dime everything including any condiments I don't know who is the franchise over this place but they need to be fired I received my order was $12 I had a large fry they were completely soggy The chicken was greased soaked I immediately called complaint line I told them of the experience and that I cannot eat this food It is soggy they sent me a $5 coupon they did not send me a coupon for the chicken which was grease soaked but I appreciate the $5 if you're going to come here please check your chicken and fries to make sure they're not grease soaked and soggy also expect to wait my best bet for everyone is to go to beltline in Grand prairie I have the best always I gave her one for the atmosphere because there's too much sitting space when there could be more equipment to adequately serve the number of people that come in there there's no need for all this sitting area that needs to be more equipment to put in and installed so this place could make profit also get rid of the people that are in there that don't care how they serve the food Thank you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Shawn Riddle
Very undercooked fries The boneless wings were burnt Very cold inside restaurant
Atmosphere: 1
Food: 1
Service: 1
Gerson Larios
I order wings with the girl Alexa my order took more then 30 minutes I went to talk to them and they told me they were waiting on fries to complete my order but then I saw customers order after me and getting their order even with fries I asked Alexa to call her manager and he refused to call the manager and I had to ask another employee to get the manager for me Alexa was rude and disrespectful.
Atmosphere: 1
Food: 5
Service: 1
Ricky F
Holy crap I can’t express how dirty the restrooms are ! No soap? No towels? No toilet paper?! Attitude problems and managers hide in the office ?! Cmon now what kind of leadership is that? Give a damn ? Maybe a little.
And stop treating delivery drivers like scums not the drivers fault you guys are the slowest wing stop in the DFW
Atmosphere: 1
Food: 2
Service: 4
Laverne Byrd
Wingstop is not the same anymore.The quality and quantity is not worth the time. The funny thing about that, it’s every wingstop location.
It was horrible food was cold and I ordered 32 oz and got small drink delivered. When I went back up there and told manager he gave me order worst than the first and now he tells me to talk to Uber eats about it but it's not they fault if the food ain't fresh in the first place smh
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Lemon Pepper Wings, 10 Wings, Seasoned Fries, 10 PC Wing Combo
Bought a Dr Pepper, drink was hot i asked for a cup of ice and they said i had to pay extra for that!! Told them that the drink was hot and they didn’t care they said i had to pay extra for that cup!! Lost a customer for $50cents!!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings
IVE HAD BETTER SERVICE IN HARRY HINES AT 2AM. HIRE PEOPLE THAT ACTUALLY WANT TO WORK
Do yourself a favor and DO NOT come to THIS wingstop 🫠 I walked in and the girl at the front was rude , the restaurant was dirty and tables were dirty. On top of boo boo customer service my order took 45+ minutes and when my husband asked how much longer it was going to be she said 15 to 25 more minutes with an attitude. Like what 😭 I guess y’all in the back waiting on the egg to fertilize into a whole grown chicken . If you ever wanna come to this wingstop order 21 days in advance because apparently that’s how long a chicken’s cycle is. I can guarantee that they will still have you waiting 45+ minutes for your order.
Side note:
If you have a bad work ethic and bad attitude APPLY TO THIS WINGSTOP. Don’t spoil the rest of the wingstop’s.
Atmosphere: 1
Food: 1
Service: 1
Man let me tell I’m not the one to complain about establishment but since day one this place has been one of the worst experiences ever they should have a new franchise owner and full staff especially with the new up coming. Of this area every time you call to place an order it’s attitude and let alone something is always missing out of the bag I called today for a new deal they that replace the all in bundle she says she don’t have it but go down the street and sure enough they have it and it said online they had it with an attitude no kinda help go to the one across town even the employees says that’s one of the worst Wingstop in the area. Even there own establishment is talking about this location I have several years in management so I can tolerate a bunch of bad service but it gets worst every time I hope they fix it soon
Atmosphere: 1
Service: 1
Check your food before leaving! They have missed wings and I have also found change inside my food!!! Also be ready to wait 40 extra minutes than what they tell you
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Wings
Terrible attention from these workers
Terrible attention from these workers
Atmosphere: 1
Food: 1
Service: 1
Went in 30 min before closing and Roxanne refused to offer service. Door says closing time is 12. Bad business. 6 employees standing around no service offered
It is the worst service that exists. I placed my order online. It said 20min for pick up to arrive and it wasn't ready. They had barely put it in and they told me to wait 40 minutes. The manager was grocery, they didn't even give me the receipt and she didn't even want to give the name. He didn't give options. She is the worst manager and staff I have ever had.
Service: 1
Bad service, this is my second time there and both times the staff has behaved badly, horrible service, rude and I will never return to that store.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was in this place a few weeks back what a disappointment corporate really needs to have some kind of oversight checking in consistently first I want to say when my husband passed recently I took on DoorDash this is the worst place to come on the weekends even when there's not a lot of orders it's still 25 minutes is there no strategy in place for this company I directly left and went to the one on beltline and only took 10 minutes The one on beltline is perfect I always has great fries and the chicken is always great never soggy fries like this place I was hungry and have not been eating along with my daughter I cannot order the $0.70 as many as I wanted like other places I had to order their $10 minimum also I wanted to try to hibernate all they said it was $1.35 or more I'm thinking where is that say in franchise anywhere that were charged at $35 extra for habanero wings they wanted a nickel and dime everything including any condiments I don't know who is the franchise over this place but they need to be fired I received my order was $12 I had a large fry they were completely soggy The chicken was greased soaked I immediately called complaint line I told them of the experience and that I cannot eat this food It is soggy they sent me a $5 coupon they did not send me a coupon for the chicken which was grease soaked but I appreciate the $5 if you're going to come here please check your chicken and fries to make sure they're not grease soaked and soggy also expect to wait my best bet for everyone is to go to beltline in Grand prairie I have the best always I gave her one for the atmosphere because there's too much sitting space when there could be more equipment to adequately serve the number of people that come in there there's no need for all this sitting area that needs to be more equipment to put in and installed so this place could make profit also get rid of the people that are in there that don't care how they serve the food Thank you
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Very undercooked fries
The boneless wings were burnt
Very cold inside restaurant
Atmosphere: 1
Food: 1
Service: 1
I order wings with the girl Alexa my order took more then 30 minutes I went to talk to them and they told me they were waiting on fries to complete my order but then I saw customers order after me and getting their order even with fries I asked Alexa to call her manager and he refused to call the manager and I had to ask another employee to get the manager for me Alexa was rude and disrespectful.
Atmosphere: 1
Food: 5
Service: 1
Holy crap I can’t express how dirty the restrooms are ! No soap? No towels? No toilet paper?! Attitude problems and managers hide in the office ?! Cmon now what kind of leadership is that? Give a damn ? Maybe a little.
And stop treating delivery drivers like scums not the drivers fault you guys are the slowest wing stop in the DFW
Atmosphere: 1
Food: 2
Service: 4
Wingstop is not the same anymore.The quality and quantity is not worth the time. The funny thing about that, it’s every wingstop location.
Food: 1
Service: 1
Recommended dishes: 24 PC Family Pack
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