Zero Degrees | Grand Prairie

This place had good service. But the wings did not look appetizing and/or not cooked all the way. We wanted to sit down and couldn’t find a clean spot to sit at and it was very dirty when you walked in. Also one of the staff members looked like they dipped their hands in the ice. I felt disgusted after witnessing that. I don’t recommend this location anymore.

Atmosphere: 2

Food: 3

Service: 4

The drinks were excellent (we tried a watermelon slushy and the tiger milk tea). The food on the other hand was just okay we liked the fried dumplings but both the kagara and garlic noodles left a very oily tasty in mouth that was hard to get rid of.

Atmosphere: 5

Food: 3

Service: 5

Poor customer service. Boba drinks not that great.

Tried this place for the 1st time today the food was ok & drinks were good. But the restroom was NASTY it looked like it hadn’t been clean in months the employees weren’t busy so I don’t understand why the ladies restroom was so nasty trash overflowing, sink was so dirty, mirror dirty & the floor looked like someone threw up, it was sticky. Smh I will not be returning.

Atmosphere: 3

Food: 3

Service: 1

I never leave reviews on anything but I got an elote there today and it was cold and dry. I got a strawberry horchata and it was good but disappointed about the elote and will never go again. The food looks great so I am disappointed and hopefully they get better management to fix the quality of the food.

The lady that took our order was super rude! And the place looked dirty!

The food from the menu looks AI generated, and it tastes like it, too. They have a lot of drinks, I tried the strawberry chesecake and it was meh. Also, if you want a good ramen, this is not the place. 13$ for a maruchan ramen, and they didn't even put the flavor pack. Just boil some water at home and throw some noodles, and you get the same flavor. Not worth it.

The elote is just corn and grated cheese..

Lunch special for $10 is amazing! So much food and it tasted great

Food not good quality for the AI generated sloppy images they fooled me with. Drinks are decent though

I’ve eaten here before, but it was a while ago, and I ordered the garlic noodles with 4 shrimp. When I got it, I was given wayyyy more noodles and 4 small shrimp. It lacked a bit of seasoning and I was ok with that because it was my first time eating here and I think they just opened. Today I decided to eat here again with my bf and I got the same thing and he got the fried shrimp and fries combo and we both wanted extra shrimp and was willing to pay extra for however many we get. We were told that they didn’t add extras and when I asked why, we weren’t given a straight answer and I still got a plate full of noodles and 4 small shrimp. And his shrimp was over fried and very hard. We won’t be coming back.

Sadly, it was by far the dirtiest location I’ve visited. The tables were not wiped down, the floors were filthy, and there were gnats flying around. To make matters worse, the trash can had crusted food of some sort all over it. Cleanliness should be a basic standard, and this place completely missed the mark. Also, a greeting when customers enter, rather a blank stare is idea for good customer service. No thanks, next!

Great customer services cashier was very nice and the services was fast

Cashier is always nice and helpful place is clean and inviting. There food is always hot and fresh love this location.

Good service and great drinks