I’ve been having a hard time and took my two daughters to eat dinner here to distract us from reality for a little while. While my kids ate I just kind of sat there as dramatic as that seems. Emlea was my waitress and noticed I was having a moment and I was telling my kids my eyes were just watering that I needed some allergy medicine. She brought my kids ice cream to distract them from me and wrote such nice words on my receipt it brought more tears out. I just feel she needs the recognition for going above and beyond when she didn’t have to and being so nice to someone she didn’t know. This was so much more than customer service to me. You don’t see many people like her anymore and just wanted to somehow let her know how much this moment really meant to me!
Atmosphere: 5
Food: 5
Service: 5
Andreal Robinson
I love this location the food and staff are all amazing
Atmosphere: 5
Food: 5
Service: 5
Rodney Goldberg
Visited ihop location at 1821 West Hill Avenue, Valdosta GA 31601
We had a bad experience where there were problems with the food and when we complained the servers were downright rude.
I spoke to the manager on the phone Scott Stazzone who insured us that the issue would be rectified by refunding the meal.
It was never done
This is not good business practice as we were insured by the manager it would be done.
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Angie Roberds
Got seated and Mariana gave us our menu and went to seat everyone else . Took everyone else’s order and put them in the system. Then came over to us to take our order. When the food came out mine was cold and the bacon had hard grease coving it. The sausage was cold and ham was cool. The fruit was hard and all melon and hard. The eggs were cold.
My husband had an omelette and it was nice and hot and the pancakes were hot with one piece of butter on top. The coffee was left over and cold. Worst meal and serve I have ever had.
Told Mariana about my food and she said sorry and walked away to the Manager and they laughed about it and the Manager would not talk to me about any of it she walk out of the restaurant when I came to pay for food I could not eat.
My husband took the bacon, ham and sausage home and my dog would not even eat it..
Very disappointed in management and waiters. Speaking in a differed language thinking I would not understand what they were saying. Laughing about the whole thing . Did not give the 55 year old discount either. Worst serves and food ever!!
Bonny
Definitely recommend this Ihop its clean, friendly, the only drawback was the crepes have changed.
Atmosphere: 5
Food: 4
Joseph Palmer
Pay no attention to Savage Survival and the various other pseudonyms he’s using to trash restaurants & wait staff around Greenville… Emily rocks!
Atmosphere: 4
Food: 4
Service: 5
Jordan Lenes
Service and food is amazing will be back. Emily is definitely my favorite server
Atmosphere: 5
Food: 5
Service: 5
kieth “siber” letke
I like my waffles friendly
Atmosphere: 1
Food: 5
Service: 1
Ronald Donald
There is an IHOP on Wesley that has this one waiter dude who could better use your tips than this one on 30
Took the smile off my plate, in case you wondered which waiter/waitress. Emily.
Atmosphere: 1
Food: 5
Service: 1
Janice Hicks
Great service. Food is tasty. Families are welcome.
Atmosphere: 5
Food: 5
Service: 5
Hsawn Skyn
best place for pancakes in the world
Keith Gadson
Got a carryout here in GA. $51 worth of food and they only made half of it. Then confused my name with someone else’s because they both started with a K. I dont know what that had to do with giving me what is on my receipt. That other person had a whole different receipt. Then they made up a reason to not give me a refund because its Sunday. So now that I complain about IHOP not being able to refund food that they didnt make, they finally refund it. But its going to take 3 business days because they put on the refund that I just didnt want my food. Not that they never made all of it. I ordered over $50 worth of food, you make $20 and no one sees an issue with this
Pranav Bhounsule
Crepes with vanilla scoop Belgian waffle with strawberry
I’ve been having a hard time and took my two daughters to eat dinner here to distract us from reality for a little while. While my kids ate I just kind of sat there as dramatic as that seems. Emlea was my waitress and noticed I was having a moment and I was telling my kids my eyes were just watering that I needed some allergy medicine. She brought my kids ice cream to distract them from me and wrote such nice words on my receipt it brought more tears out. I just feel she needs the recognition for going above and beyond when she didn’t have to and being so nice to someone she didn’t know. This was so much more than customer service to me. You don’t see many people like her anymore and just wanted to somehow let her know how much this moment really meant to me!
Atmosphere: 5
Food: 5
Service: 5
I love this location the food and staff are all amazing
Atmosphere: 5
Food: 5
Service: 5
Visited ihop location at 1821 West Hill Avenue, Valdosta GA 31601 We had a bad experience where there were problems with the food and when we complained the servers were downright rude. I spoke to the manager on the phone Scott Stazzone who insured us that the issue would be rectified by refunding the meal. It was never done This is not good business practice as we were insured by the manager it would be done.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Got seated and Mariana gave us our menu and went to seat everyone else . Took everyone else’s order and put them in the system. Then came over to us to take our order. When the food came out mine was cold and the bacon had hard grease coving it. The sausage was cold and ham was cool. The fruit was hard and all melon and hard. The eggs were cold. My husband had an omelette and it was nice and hot and the pancakes were hot with one piece of butter on top. The coffee was left over and cold. Worst meal and serve I have ever had. Told Mariana about my food and she said sorry and walked away to the Manager and they laughed about it and the Manager would not talk to me about any of it she walk out of the restaurant when I came to pay for food I could not eat. My husband took the bacon, ham and sausage home and my dog would not even eat it.. Very disappointed in management and waiters. Speaking in a differed language thinking I would not understand what they were saying. Laughing about the whole thing . Did not give the 55 year old discount either. Worst serves and food ever!!
Definitely recommend this Ihop its clean, friendly, the only drawback was the crepes have changed.
Atmosphere: 5
Food: 4
Pay no attention to Savage Survival and the various other pseudonyms he’s using to trash restaurants & wait staff around Greenville… Emily rocks!
Atmosphere: 4
Food: 4
Service: 5
Service and food is amazing will be back. Emily is definitely my favorite server
Atmosphere: 5
Food: 5
Service: 5
I like my waffles friendly
Atmosphere: 1
Food: 5
Service: 1
There is an IHOP on Wesley that has this one waiter dude who could better use your tips than this one on 30
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Took the smile off my plate, in case you wondered which waiter/waitress. Emily.
Atmosphere: 1
Food: 5
Service: 1
Great service. Food is tasty. Families are welcome.
Atmosphere: 5
Food: 5
Service: 5
best place for pancakes in the world
Got a carryout here in GA. $51 worth of food and they only made half of it. Then confused my name with someone else’s because they both started with a K. I dont know what that had to do with giving me what is on my receipt. That other person had a whole different receipt. Then they made up a reason to not give me a refund because its Sunday. So now that I complain about IHOP not being able to refund food that they didnt make, they finally refund it. But its going to take 3 business days because they put on the refund that I just didnt want my food. Not that they never made all of it. I ordered over $50 worth of food, you make $20 and no one sees an issue with this
Crepes with vanilla scoop
Belgian waffle with strawberry
Fast service
Close to Tesla supercharger
Atmosphere: 5
Food: 5
Service: 5
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