Cracker Barrel Old Country Store

201 E Central Texas Expy, Harker Heights
(254) 953-8290

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Recent Reviews

Our recent visit to Cracker Barrel started off rough — honestly, it was the worst service I’ve ever experienced. Our original server ignored our table to chat with coworkers, forgot multiple items we ordered, and we ended up waiting over two hours just to get a salad.

Thankfully, the manager came over, was very apologetic, and offered us a free meal for our next visit, which showed they truly cared about making things right. Most importantly, another server,...
Our waiter needs more training, 4 adults order pancakes, we got 1 bottle of syrup. Missing food items, only 3 sets of utensils. We were 1/2 way through our meal before he brought utensils. Finally got more syrup. Missing food items (eggs) were cold. Brought us wrong check which was 80.00 vs ours being 50. He just didn't know how to multitask very well.
We have been going to the Cracker Barrel in Harker Heights Texas for years, but service and food quality has definitely declined. My husband ordered a steak medium rare, and it arrived well done with a few spots of pink. Sent it back and it came back pink with some that was completely rare. The steak pieces on my hash brown casserole were overdone and almost uncuttable. Service was great and none of it was her fault. Like my sister, I will stick to only getting their chocolate...

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