First off it's 4pm Thursday April 11 the people working that day are ridiculous no customer service at all stood inside for 30min at counter not one person asked can I help you and there is like freaking 8 people I will never come here again fix your people before they ruin your business ?
Atmosphere: 1
Food: 1
Service: 1
Andrea Black
Harker Heights (2410) Taco Bell is the worst restaurant ever!!!! Staff needs training on how to prepare the food and customer service. No one is professional. Need new management!!! Shame on you. Crunchy Tacos with no meat and no cheese on the shell as advertised!!! Quesadillas with hardly any cheese. WTH????Straight up sucks…. Hot garbage!!! I have given them so many chances throughout the years. But I will drive to Killeen for Taco Bell!!
Ordered delivery and the food was not only wrong but DROWNING in sauce. I almost called the Coast Guard to rescue my quesadilla.
Food: 1
Recommended dishes: Quesadilla
June Gilbert
Went through the drive-thru. The person who took our order was very professional and had the nicest voice. Hubby commented that she has a voice for a professional work environment.When I got home I noticed that my order was more than I ordered, partly because I changed it and the rep thought it was in addition to and not a replacement, but the food was delicious i did not complained and commented that i now have more for later. It was a very good experience.
Food: 5
Service: 5
Recommended dishes: Crunchy Taco, Mexican Pizza
Joshua Barnes
For a quick cheap lunch is pretty
Atmosphere: 4
Food: 4
Service: 4
Ricardo Rivera
They are friendly when taking my order and are very fast to get it ready. Their food always comes in good quality and I am yet to have any poor quality.
Atmosphere: 4
Food: 5
Service: 5
marjorie falin
I don't know what happened to this location but it's gone from ok to noway, the food has a chemical smell the workers all seem to hate working there and just toss the food on the counter. The order can change from what you ordered, my son asked for one of the mixed red and blue slushy and got a all blue razzberry one ,sour cream on only the end of your order . We like taco bell but I'll just have to go to one of the other ones to get better service.
Atmosphere: 1
Food: 2
Service: 1
V REE
1/3 times I visit this location they tend to forget one or two of my food orders, and unfortunately I don't catch it until I'm home and unpacking the bag. However, most times when I return about the missing food, they are respectful and kind and understanding. I always feel bad coming back to get the order correct but they don't treat me badly over it, and provide complimentary coupons occasionally. I just wish I didn't have to remedy an incorrect order so frequently. The food however is always good, good portion sizes, affordable within reason, and they're willing to go above and beyond when there's a mistake. Can't fault em for that.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crunchwrap Supreme
Cleyah Perez
Went through the drive through and it was a seamless experience. Service was wonderful and it was refreshing to receive excellent customer service.
Food was cold and they got my order wrong. I ordered 2 soft tacos with meat cheese and sour cream. They gave me: 2 soft tacos with everything. I gave them back and got my order. The tacos were cold and the drinks were flat. Don’t recommend coming
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Taco, Crunchy Taco
Luis Perez
The lady working today, Approximately around 2PM "Brendan" she looked again, was just simply rude and would not stop rolling her eyes back towards me when asking for different sauces, on top of that the way she tossed me my bag, had me dead.SmhY'all really do hire anybody nowadays.Was my favorite Taco Bell down the road but honestly with the staff, it's giving 1/10 vibes.Really gotta work on y'all staff.Oh and we still got our tacos wrong.TWICE.
Atmosphere: 1
Food: 1
Service: 1
Marty Kennedy
The 5 layer burrito had one bite of sour cream, wish they'd spread it out out. Drive thru was in and out
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bean Burrito
michael sarla
Missing more than 3 items of food from the order. Not even McDonald’s is this bad.
Food always hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Crunchy Taco
First off it's 4pm Thursday April 11 the people working that day are ridiculous no customer service at all stood inside for 30min at counter not one person asked can I help you and there is like freaking 8 people I will never come here again fix your people before they ruin your business ?
Atmosphere: 1
Food: 1
Service: 1
Harker Heights (2410) Taco Bell is the worst restaurant ever!!!! Staff needs training on how to prepare the food and customer service. No one is professional. Need new management!!! Shame on you. Crunchy Tacos with no meat and no cheese on the shell as advertised!!! Quesadillas with hardly any cheese. WTH????Straight up sucks…. Hot garbage!!! I have given them so many chances throughout the years. But I will drive to Killeen for Taco Bell!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco, Crunchy Taco, Chicken Quesadilla
Ordered delivery and the food was not only wrong but DROWNING in sauce. I almost called the Coast Guard to rescue my quesadilla.
Food: 1
Recommended dishes: Quesadilla
Went through the drive-thru. The person who took our order was very professional and had the nicest voice. Hubby commented that she has a voice for a professional work environment.When I got home I noticed that my order was more than I ordered, partly because I changed it and the rep thought it was in addition to and not a replacement, but the food was delicious i did not complained and commented that i now have more for later. It was a very good experience.
Food: 5
Service: 5
Recommended dishes: Crunchy Taco, Mexican Pizza
For a quick cheap lunch is pretty
Atmosphere: 4
Food: 4
Service: 4
They are friendly when taking my order and are very fast to get it ready. Their food always comes in good quality and I am yet to have any poor quality.
Atmosphere: 4
Food: 5
Service: 5
I don't know what happened to this location but it's gone from ok to noway, the food has a chemical smell the workers all seem to hate working there and just toss the food on the counter. The order can change from what you ordered, my son asked for one of the mixed red and blue slushy and got a all blue razzberry one ,sour cream on only the end of your order . We like taco bell but I'll just have to go to one of the other ones to get better service.
Atmosphere: 1
Food: 2
Service: 1
1/3 times I visit this location they tend to forget one or two of my food orders, and unfortunately I don't catch it until I'm home and unpacking the bag. However, most times when I return about the missing food, they are respectful and kind and understanding. I always feel bad coming back to get the order correct but they don't treat me badly over it, and provide complimentary coupons occasionally. I just wish I didn't have to remedy an incorrect order so frequently. The food however is always good, good portion sizes, affordable within reason, and they're willing to go above and beyond when there's a mistake. Can't fault em for that.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crunchwrap Supreme
Went through the drive through and it was a seamless experience. Service was wonderful and it was refreshing to receive excellent customer service.
Food: 5
Service: 5
Recommended dishes: Crunchy Taco
Restaurantji Recommends
Food was cold and they got my order wrong. I ordered 2 soft tacos with meat cheese and sour cream. They gave me: 2 soft tacos with everything. I gave them back and got my order. The tacos were cold and the drinks were flat. Don’t recommend coming
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Taco, Crunchy Taco
The lady working today, Approximately around 2PM "Brendan" she looked again, was just simply rude and would not stop rolling her eyes back towards me when asking for different sauces, on top of that the way she tossed me my bag, had me dead.SmhY'all really do hire anybody nowadays.Was my favorite Taco Bell down the road but honestly with the staff, it's giving 1/10 vibes.Really gotta work on y'all staff.Oh and we still got our tacos wrong.TWICE.
Atmosphere: 1
Food: 1
Service: 1
The 5 layer burrito had one bite of sour cream, wish they'd spread it out out. Drive thru was in and out
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bean Burrito
Missing more than 3 items of food from the order. Not even McDonald’s is this bad.
Atmosphere: 2
Food: 3
Service: 1
Food is cold and falling
Atmosphere: 1
Food: 1
Service: 1