Went here on a Sat night. Horrible service. Or better yet the lack of. Ordered drinks at bar and she quickly handed me the check. I said I’d pay after I got my drinks. Waited 35 min and still no drinks. No one came to our table. Completely ignored. Ordered thru the app and decided to leave instead. Spoke with manager Letty and she said the charges would not go through. We left. Woke up this morning and the charges went through. Never got food. Going to have to fix this now. Worst Buffalo Wild Wings ever.
Atmosphere: 1
Food: 1
Service: 1
Jose Angel Rivas, Jr.
So my wife and I ordered 30 wings and needless to say, I know why I don't eat there. The wings were hard and dried and wayyyyy too much sauce on them. We had to throw them away they were so dry. I was offered a $10 credit ( really?) but declined it. Make sure you look at your order before you leave the place.Went to the website as you directed but no such link
Atmosphere: 4
Food: 1
Service: 4
Daniel torres
Went Friday to have lunch with the family and was disappointed with the service and food. Ordered drinks and took a while to get them. Wings seemed like they had been out for a while. They were not even hot. Had to ask 3 times for a refill.
Atmosphere: 2
Food: 1
Service: 1
Erika Hernandez
Went in and was greeted and served by Frida. She provided excellent service ! Food and drinks were great??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Fried Pickles, Ultimate Nachos
Daniela M
Got there at night, hours way before closing no staff came to take our order, when they finally came server wasn’t nice and rushed us into ordering, food took long and server didn’t even bring out the order correctly, didn’t bring any napkins at all but the table in front of us did get good service and she even checked on them but not on us, and then tried to charge us for what we originally order but didn’t get. Atleast wings were good, but not going back.
Atmosphere: 2
Food: 3
Service: 1
Anthony McCool
Great food and atmosphere. Always great wings and Guinness on tap, oh yes. I shall return even though it is getting expensive. We had 2 beers and 2 meals, $50, yikes.See us on YouTube at Coolest Life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Christopher Jackson
This place has gone downhill for quite a while now. Staff is horrible, long wait times even though it's not busy at all. food comes out cold. Won't be coming back...
Atmosphere: 2
Food: 1
Service: 1
Rodney Camacho
The take is setup is dumb, when you show up they tell you to go to the back bar to pick up. Then the bartender tells you to go to the front . Doesn’t make sense then she’s at the bar so it takes forever to get your food. Waited so long!!
Atmosphere: 3
Food: 3
Service: 2
Mariam El-Haj
Food was hot and perfectly prepared. Service was top notch. Waitress helped me navigate the app and redeem a reward. Thank you, Ryann!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero, Sweet BBQ, Traditional Wings, French Fries
Rick Herrera
I have had good experiences with this place previously. We sat for 10 minutes waitresses were walking around. Other customers came in and were served first. The guy we got take two other party orders. Our drink s were brought after other two parties, after pointing out there is an order they should keep. Not coming here again!!
Terrible, terrible service. Waited 10-15 min to be served. Another server saw us waiting and did nothing. Forced to use the QR code to order, and it kept giving us errors. Messed up our drink order, and the chips and dip came with our food.
Atmosphere: 4
Food: 4
Service: 1
Shea Shea
The female at the counter was texting on her phone whn I came in to pick up my order. Her entire back was to me. Please hire professional staff. The mac n cheese in my order was old. You’ll find a photo attached. The double cheeseburger was good.
Atmosphere: 5
Food: 2
Service: 1
Stephanie Villarreal
This is one of the cleanest and well made dining rooms I have ever been in. Sweet tea was on point. Chicken was cooked very well and sauced perfectly. Will definitely be back. Very pleased with this experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero
Ariana Quiroz
I have to say today I was so disappointed with our dine in visit. 1st I asked a waitress if she could clean a booth we could sit in and she rolled her eyes and just went to grab a rag to clean it. We were a family of 5 and the only thing they had open was the bar area so we couldn't sit on the high top tables because of the baby. 2nd we ordered the cheese and chips. Cheese was cold like it had been sitting there. Fries tasted like they were just redipped in the oil because they had that oil taste to them. 3rd......we went as a family expecting to all eat at the same time but we didn't. I got my order of 6 wings 1st ....13 mins later my husband got his burger and I had already finished my wings and sat there for another 10mins by the time the kids food came.... which we had to take to go because clearly we were upset . My husband was so upset he didn't even eat he just sent the burger back. No manager ever came to check what the issue was even when we addressed it with the gentleman that brought the burger.....he said sometimes everything comes out at different times and okay that's understandable BUT we all had wings, except for the burger and the tables to the side of us all got their food at the same time....and they all had wings as well. Anddddd we were there before they even opened up that area and sat down. The waitress just seemed to have attitude....u can tell by her whole demeanor from the start. It will be a while before we even go back there. Mind u it wasn't even busy....no reason why any of the food should have been cold.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Traditional Wings
Liliana Alanis
Wings were hard and cold and it was 9:50pm when arrived, we got asked to move to another table because dine in floor was closing ? but the ones at another table were able to stay, at 10:58 still at there, people were receiving food at the tables so then what happened to my wingssss? We bought 40+ cold n hard wings plus cold fries with ugly cheese for 5 people, thanks buffalo!
Went here on a Sat night. Horrible service. Or better yet the lack of. Ordered drinks at bar and she quickly handed me the check. I said I’d pay after I got my drinks. Waited 35 min and still no drinks. No one came to our table. Completely ignored. Ordered thru the app and decided to leave instead. Spoke with manager Letty and she said the charges would not go through. We left. Woke up this morning and the charges went through. Never got food. Going to have to fix this now. Worst Buffalo Wild Wings ever.
Atmosphere: 1
Food: 1
Service: 1
So my wife and I ordered 30 wings and needless to say, I know why I don't eat there. The wings were hard and dried and wayyyyy too much sauce on them. We had to throw them away they were so dry. I was offered a $10 credit ( really?) but declined it. Make sure you look at your order before you leave the place.Went to the website as you directed but no such link
Atmosphere: 4
Food: 1
Service: 4
Went Friday to have lunch with the family and was disappointed with the service and food. Ordered drinks and took a while to get them. Wings seemed like they had been out for a while. They were not even hot. Had to ask 3 times for a refill.
Atmosphere: 2
Food: 1
Service: 1
Went in and was greeted and served by Frida. She provided excellent service ! Food and drinks were great??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Fried Pickles, Ultimate Nachos
Got there at night, hours way before closing no staff came to take our order, when they finally came server wasn’t nice and rushed us into ordering, food took long and server didn’t even bring out the order correctly, didn’t bring any napkins at all but the table in front of us did get good service and she even checked on them but not on us, and then tried to charge us for what we originally order but didn’t get. Atleast wings were good, but not going back.
Atmosphere: 2
Food: 3
Service: 1
Great food and atmosphere. Always great wings and Guinness on tap, oh yes. I shall return even though it is getting expensive. We had 2 beers and 2 meals, $50, yikes.See us on YouTube at Coolest Life.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
This place has gone downhill for quite a while now. Staff is horrible, long wait times even though it's not busy at all. food comes out cold. Won't be coming back...
Atmosphere: 2
Food: 1
Service: 1
The take is setup is dumb, when you show up they tell you to go to the back bar to pick up. Then the bartender tells you to go to the front . Doesn’t make sense then she’s at the bar so it takes forever to get your food. Waited so long!!
Atmosphere: 3
Food: 3
Service: 2
Food was hot and perfectly prepared. Service was top notch. Waitress helped me navigate the app and redeem a reward. Thank you, Ryann!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero, Sweet BBQ, Traditional Wings, French Fries
I have had good experiences with this place previously. We sat for 10 minutes waitresses were walking around. Other customers came in and were served first. The guy we got take two other party orders. Our drink s were brought after other two parties, after pointing out there is an order they should keep. Not coming here again!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Terrible, terrible service. Waited 10-15 min to be served. Another server saw us waiting and did nothing. Forced to use the QR code to order, and it kept giving us errors. Messed up our drink order, and the chips and dip came with our food.
Atmosphere: 4
Food: 4
Service: 1
The female at the counter was texting on her phone whn I came in to pick up my order. Her entire back was to me. Please hire professional staff. The mac n cheese in my order was old. You’ll find a photo attached. The double cheeseburger was good.
Atmosphere: 5
Food: 2
Service: 1
This is one of the cleanest and well made dining rooms I have ever been in. Sweet tea was on point. Chicken was cooked very well and sauced perfectly. Will definitely be back. Very pleased with this experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero
I have to say today I was so disappointed with our dine in visit. 1st I asked a waitress if she could clean a booth we could sit in and she rolled her eyes and just went to grab a rag to clean it. We were a family of 5 and the only thing they had open was the bar area so we couldn't sit on the high top tables because of the baby. 2nd we ordered the cheese and chips. Cheese was cold like it had been sitting there. Fries tasted like they were just redipped in the oil because they had that oil taste to them. 3rd......we went as a family expecting to all eat at the same time but we didn't. I got my order of 6 wings 1st ....13 mins later my husband got his burger and I had already finished my wings and sat there for another 10mins by the time the kids food came.... which we had to take to go because clearly we were upset . My husband was so upset he didn't even eat he just sent the burger back. No manager ever came to check what the issue was even when we addressed it with the gentleman that brought the burger.....he said sometimes everything comes out at different times and okay that's understandable BUT we all had wings, except for the burger and the tables to the side of us all got their food at the same time....and they all had wings as well. Anddddd we were there before they even opened up that area and sat down. The waitress just seemed to have attitude....u can tell by her whole demeanor from the start. It will be a while before we even go back there. Mind u it wasn't even busy....no reason why any of the food should have been cold.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Traditional Wings
Wings were hard and cold and it was 9:50pm when arrived, we got asked to move to another table because dine in floor was closing ? but the ones at another table were able to stay, at 10:58 still at there, people were receiving food at the tables so then what happened to my wingssss? We bought 40+ cold n hard wings plus cold fries with ugly cheese for 5 people, thanks buffalo!
Atmosphere: 5
Food: 1
Service: 4