I ordered two Smashburger combos they are usually delicious but today meat was RAW on both burgers 🤮
Food: 1
Service: 1
Edna
Delicious food, nice atmosphere with very friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bottomless Tostada Chips
Florinda Rodriguez
The place was busy as is expected for a Sunday. I ordered the old fashioned burger and it was good. I usually order it, and the Santa Fe chicken salad. Service was a bit slow after receiving my drink. I had to remind another waitress to alert the waitress waiting on me that I was ready. The atmosphere was also good and not too loud.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Alex's Santa Fe Burger
Tex1997
Food was good. Service was lacking, our waitress looked like she was mad to be there and wasn’t attentive at all. Bad experience
Atmosphere: 2
Food: 5
Service: 2
Vikkiy C
Honeslty this is the second time I have gotten bad service. I don't know what comes to mind when it comes to customer service. But I don't project my bad day onto my customer. I understand people have bad days but don't have that attitude at work. I come to eat here with my family and I honeslty don't need the attitude of a child at the table.
Used to love curbside so I don't really dress up but today has to go inside, was told they don't bring u curbside anymore ..what's the point of curbside the
Atmosphere: 4
Food: 4
Service: 1
Albert Garcia
Had the surf and turf with a ribeye,(medium well) mashed potatoes and corn in the cob
Recommended dishes: Bacon Cheeseburger with Fries, Steak
RJ Partida
Just left Chilis and had the worst wait staff experience ever which is very unusual with my previous experience. When we arrived and were seated at table 23 tonight 10/13/24. I won’t mention the waitress name here. It took her awhile to even come and get our drink order and when she did she was like in a rush wouldn’t let us finish ordering when she started walking off and we had to call her back. When we finally placed order someone else brought us or meal and never came back to see how order came back. We waited sometime waiting for her to come by so we can ask for an extra plate and we had no napkins. During my dinning I also had to flag her down for a refill on my drink which she flew by and grab my glass and didn’t even check if my spouse needed a refill.she did have a favorite table that she attended to very well. she made numerous of trips to this table As I was paying she noticed that I was filling out the survey and came to our table to ask if there was a problem. Where I started to address my experience with her and I told her I’m sure your manager will discuss my survey with you and went on to say, Oh they never read those. She went on to say that she had been there all day and that she apologized for the experience. As we walked out she was at her favorite table AGAIN and I commented to her, there you are at your favorite table agin and she yelled at me in front of the other customers that she was giving them change. I sure hope the tipped her well. My reason for this review is just to ensure that someone knows about our experience today.
Tom Cross
Got a takeout I have gotten several times before and it's always been great. This time the salmon was dry and overcooked, the asparagus was overcooked, and the street corn was old and mushy. Everything tasted like it was leftover and reheated. Disgusting!
Atmosphere: 3
Food: 1
Service: 3
Yolanda Y
Their customer service is getting worst and the online for ordering never works. 45 minute wait and still not ready just canceled my orders
I ordered two Smashburger combos they are usually delicious but today meat was RAW on both burgers 🤮
Food: 1
Service: 1
Delicious food, nice atmosphere with very friendly service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bottomless Tostada Chips
The place was busy as is expected for a Sunday. I ordered the old fashioned burger and it was good. I usually order it, and the Santa Fe chicken salad. Service was a bit slow after receiving my drink. I had to remind another waitress to alert the waitress waiting on me that I was ready. The atmosphere was also good and not too loud.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Alex's Santa Fe Burger
Food was good. Service was lacking, our waitress looked like she was mad to be there and wasn’t attentive at all. Bad experience
Atmosphere: 2
Food: 5
Service: 2
Honeslty this is the second time I have gotten bad service. I don't know what comes to mind when it comes to customer service. But I don't project my bad day onto my customer. I understand people have bad days but don't have that attitude at work. I come to eat here with my family and I honeslty don't need the attitude of a child at the table.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cajun Chicken Pasta, Chicken Enchilada Soup, Tortilla Soup
Used to love curbside so I don't really dress up but today has to go inside, was told they don't bring u curbside anymore
..what's the point of curbside the
Atmosphere: 4
Food: 4
Service: 1
Had the surf and turf with a ribeye,(medium well) mashed potatoes and corn in the cob
Atmosphere: 4
Food: 4
Service: 4
Very good fresh food love it...
Atmosphere: 5
Food: 5
Service: 5
Great experience on a Saturday afternoon.
Parking: Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Trio
Margarita chicken ? ?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Molten Chocolate Cake, Bottomless Tostada Chips, Bacon Cheeseburger with Fries, Southwestern Eggrolls, Chicken Enchilada Soup
Restaurantji Recommends
Amazing!!! Love coming here ❣️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili's Secret Sauce Burger
The Witch's Brew Marg & 6oz sirlion were perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger with Fries, Steak
Just left Chilis and had the worst wait staff experience ever which is very unusual with my previous experience. When we arrived and were seated at table 23 tonight 10/13/24. I won’t mention the waitress name here. It took her awhile to even come and get our drink order and when she did she was like in a rush wouldn’t let us finish ordering when she started walking off and we had to call her back. When we finally placed order someone else brought us or meal and never came back to see how order came back. We waited sometime waiting for her to come by so we can ask for an extra plate and we had no napkins. During my dinning I also had to flag her down for a refill on my drink which she flew by and grab my glass and didn’t even check if my spouse needed a refill.she did have a favorite table that she attended to very well. she made numerous of trips to this table As I was paying she noticed that I was filling out the survey and came to our table to ask if there was a problem. Where I started to address my experience with her and I told her I’m sure your manager will discuss my survey with you and went on to say, Oh they never read those. She went on to say that she had been there all day and that she apologized for the experience. As we walked out she was at her favorite table AGAIN and I commented to her, there you are at your favorite table agin and she yelled at me in front of the other customers that she was giving them change. I sure hope the tipped her well. My reason for this review is just to ensure that someone knows about our experience today.
Got a takeout I have gotten several times before and it's always been great. This time the salmon was dry and overcooked, the asparagus was overcooked, and the street corn was old and mushy. Everything tasted like it was leftover and reheated. Disgusting!
Atmosphere: 3
Food: 1
Service: 3
Their customer service is getting worst and the online for ordering never works. 45 minute wait and still not ready just canceled my orders
Atmosphere: 2
Food: 5
Service: 1
Loading...