As a special-needs teacher and someone with a busy, competitive schedule, Dutch Bros has truly become a bright spot in my day. No matter the time whether it’s opening, after the work rush, or even when it’s 102° outside the baristas here always go above and beyond. They take the time to remember my order, greet me with genuine smiles, and share their positive, charming personalities.
Max and Abigail especially make every visit feel special. I’ve even come through the drive-thru after receiving hard news, tears in my eyes, and they still took an extra moment (even with a line behind me) to check in and show kindness. That level of care means the world. These two don't just serve coffee they make people’s days better. 💙
Atmosphere: 5
Food: 5
Service: 5
Jorge Zuniga
Kicker and golden eagle coffee bomb
Atmosphere: 5
Food: 5
Service: 5
Adrian Alejandro
30 minutes waiting to get a coffee, Is unacceptable you guys have to figure out a way to be faster...
justin roman
Not the best experience. Been going to Dutch Bros for years in other areas. Stopped to get a drink and walked up to the window. I Placed my order, and over 20 minutes of waiting for a simple coffee is absurd. Employees weren’t bubbly and fun, literally one person making drinks and four others walking in circles so when I asked for my money back because of the wait time, the manager walked over and said you need your money back And that was it. No apology or excuse for what was taking so long. Sounds like they get this quite frequently.
Atmosphere: 1
Service: 1
Francisco Aguirre
I drove up and sat in line for 10 minutes without the line moving. Fortunately I was able to back out and park to place an order at the window. Unfortunatley the window was closed and they looked at me three times before finally coming over to take my order. I will say once he took my order they did get it to me fairly quickly. When I left the line had moved by one car. I would probably get down instead of waiting in line. I gave three stars cause they got the drink, as mentioned before, otherwise mediocre.
Atmosphere: 2
Food: 3
Service: 2
Diamante Contreras
They have been getting my drink wrong several times. and every time i see that it’s not my drink i would constantly confirm if there’s a shot of espresso in there even though it looks like milk and they always tell me that there is some in there. Usually i let it slide but i’m so annoyed at how many times they’ve done this and will not be coming back here.
Atmosphere: 2
Food: 4
Service: 1
Rey Valdez
This is the worse location ever came to get a drink and it took 45 minutes to get a drink.I ask one of the employees what was taking to long and she she told us they only had 2 employees doung the drinks.This is for the management that is the weekend and you need to hire more people or they will go somewhere else like me .
Israel Zamora
Asked for a cup of water but The water is contaminated burst my mouth no good maintenance plus lower down the sinful music so I can hear me!
Atmosphere: 1
Service: 3
Summer Partida
Placed a mobile order, should've been ready by 12, got there by 12:05-12:08 order still wasnt ready, waited over 10 minutes, by 12:20 I complained and to cancel my order just to find out my coffee was sitting in their fridge the whole time. Staff needs better communication or something
Food: 5
Service: 3
Rube G
Leaving this review to bring attention to a serious safety concern: While the coffee and service are great, there’s a recurring issue with the baristas not securing lids properly on hot drinks. This has happened twice now—once to my sister and once to my husband. Both times, the lids weren’t fully attached and the coffee spilled. Thankfully, no one was burned, but it could have been dangerous if the drinks had been hotter or spilled while driving. Many customers trust that their drinks are safe to grab and go. Please ensure all lids are securely fastened to prevent potential accidents or injuries.
The workers are not disrespectful and sweet but they seem lost half the time and the lines takes ridiculously long . This place would be much better if they perfected their customer service and order making like the other Dutch Bro locations. I also don’t agree with the line order. It feels wrong to cut people off that are in a longer line because the other one is shorter, and get your order taken first. Or vice versa. It is upsetting to have waited longer and the person on the line next you (that gets there way after you) gets taken next.
Atmosphere: 1
Food: 5
Service: 1
Monica Guzman
fast service with a smile! I also appreciate the sugar free versions of drinks.
Atmosphere: 5
Service: 5
Annie Acosta
Dutch Bros, please give us another location in Harlingen out of nowhere. Everyone stopped going to Starbucks and now everyone comes to Dutch Bros making it literally impossible to get a drink. It is packed the moment they open to the moment they close and the fact that we just had another Starbucks open Makes no difference. Please open another location for us.
Mario Alvarado Jr.
Stopped in to get a golden eagle freeze for my wife. They seemed a little short-handed but I don't blame them because it was hot out. We get to the pick up area and I had my window down for quite a bit without any acknowledgments or I roll it up. After a bit I get a dirty look from the girl inside trying to give me my drink and hand gestures to roll down my window and get my order. Hey, I was waiting on them not the other way around
Food: 3
Service: 2
Nancy Zavala
Cassandra is AWESOME! Everytime that my daughter and I go we hope she is there as she makes us feel appreciated. Her customer service is excellent, she is always smiling and recommending drinks; she is greatly appreciated
As a special-needs teacher and someone with a busy, competitive schedule, Dutch Bros has truly become a bright spot in my day. No matter the time whether it’s opening, after the work rush, or even when it’s 102° outside the baristas here always go above and beyond. They take the time to remember my order, greet me with genuine smiles, and share their positive, charming personalities.
Max and Abigail especially make every visit feel special. I’ve even come through the drive-thru after receiving hard news, tears in my eyes, and they still took an extra moment (even with a line behind me) to check in and show kindness. That level of care means the world. These two don't just serve coffee they make people’s days better. 💙
Atmosphere: 5
Food: 5
Service: 5
Kicker and golden eagle coffee bomb
Atmosphere: 5
Food: 5
Service: 5
30 minutes waiting to get a coffee, Is unacceptable you guys have to figure out a way to be faster...
Not the best experience. Been going to Dutch Bros for years in other areas. Stopped to get a drink and walked up to the window. I Placed my order, and over 20 minutes of waiting for a simple coffee is absurd. Employees weren’t bubbly and fun, literally one person making drinks and four others walking in circles so when I asked for my money back because of the wait time, the manager walked over and said you need your money back And that was it. No apology or excuse for what was taking so long. Sounds like they get this quite frequently.
Atmosphere: 1
Service: 1
I drove up and sat in line for 10 minutes without the line moving. Fortunately I was able to back out and park to place an order at the window. Unfortunatley the window was closed and they looked at me three times before finally coming over to take my order. I will say once he took my order they did get it to me fairly quickly. When I left the line had moved by one car. I would probably get down instead of waiting in line. I gave three stars cause they got the drink, as mentioned before, otherwise mediocre.
Atmosphere: 2
Food: 3
Service: 2
They have been getting my drink wrong several times. and every time i see that it’s not my drink i would constantly confirm if there’s a shot of espresso in there even though it looks like milk and they always tell me that there is some in there. Usually i let it slide but i’m so annoyed at how many times they’ve done this and will not be coming back here.
Atmosphere: 2
Food: 4
Service: 1
This is the worse location ever came to get a drink and it took 45 minutes to get a drink.I ask one of the employees what was taking to long and she she told us they only had 2 employees doung the drinks.This is for the management that is the weekend and you need to hire more people or they will go somewhere else like me .
Asked for a cup of water but The water is contaminated burst my mouth no good maintenance plus lower down the sinful music so I can hear me!
Atmosphere: 1
Service: 3
Placed a mobile order, should've been ready by 12, got there by 12:05-12:08 order still wasnt ready, waited over 10 minutes, by 12:20 I complained and to cancel my order just to find out my coffee was sitting in their fridge the whole time. Staff needs better communication or something
Food: 5
Service: 3
Leaving this review to bring attention to a serious safety concern: While the coffee and service are great, there’s a recurring issue with the baristas not securing lids properly on hot drinks. This has happened twice now—once to my sister and once to my husband. Both times, the lids weren’t fully attached and the coffee spilled. Thankfully, no one was burned, but it could have been dangerous if the drinks had been hotter or spilled while driving. Many customers trust that their drinks are safe to grab and go. Please ensure all lids are securely fastened to prevent potential accidents or injuries.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The workers are not disrespectful and sweet but they seem lost half the time and the lines takes ridiculously long . This place would be much better if they perfected their customer service and order making like the other Dutch Bro locations. I also don’t agree with the line order. It feels wrong to cut people off that are in a longer line because the other one is shorter, and get your order taken first. Or vice versa. It is upsetting to have waited longer and the person on the line next you (that gets there way after you) gets taken next.
Atmosphere: 1
Food: 5
Service: 1
fast service with a smile! I also appreciate the sugar free versions of drinks.
Atmosphere: 5
Service: 5
Dutch Bros, please give us another location in Harlingen out of nowhere. Everyone stopped going to Starbucks and now everyone comes to Dutch Bros making it literally impossible to get a drink. It is packed the moment they open to the moment they close and the fact that we just had another Starbucks open Makes no difference. Please open another location for us.
Stopped in to get a golden eagle freeze for my wife. They seemed a little short-handed but I don't blame them because it was hot out. We get to the pick up area and I had my window down for quite a bit without any acknowledgments or I roll it up. After a bit I get a dirty look from the girl inside trying to give me my drink and hand gestures to roll down my window and get my order. Hey, I was waiting on them not the other way around
Food: 3
Service: 2
Cassandra is AWESOME! Everytime that my daughter and I go we hope she is there as she makes us feel appreciated. Her customer service is excellent, she is always smiling and recommending drinks; she is greatly appreciated
Service: 5
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