El Pato Mexican Food

They always forget something when you order through the drive thru. Double check your order because it seems they always forget to put in tortillas that go with order.

Atmosphere: 4

Food: 4

Service: 4

They can’t seem to EVER get our order correct, it’s hard to understand what’s so hard about making chorizo and egg when we ask for chorizo and egg. I probably would’ve ate it but the eggs were overcooked and the bacon look unhealthy.

Food: 1

Service: 1

Great food fast service clean

Not what it used to be but passes. Affordable prices compared to other Mexican restaurants

I have been coming to this El Pato since forever growing up and my kids have always loved it as well but lately they have really been slacking (in their Customer Service especially!) Today I went by and tried ordering their Wednesday Special of the Tacos Mexicanos which consists of bistec in them, I simply requested that they put the meat on the side and not in the tacos and they said they could not do that. When I asked the Manager (an older male) he rudely said No they couldn't do it and what would be the purpose. I explained to him how we do not eat meat and would just simply want the meat on the side. Not substituted or anything extra just on the side. They refused. I chose to come down the Street to Tejano Grill and feel much better here even if I did have to pay double of what I would have paid at ElPato.

I really hope the Owner sees this. I had to find another place to eat. I don't know what manager is on shift right now but today around 1:00 pm I just had to leave this place. Reason being, I was going to order the Wednesday special, I asked for them to simply place the meat on the side. I was then questioned by the manager what was my reason for this, I told them I just wanted the meat on the side. I'm not really sure what the issue was I'm still paying for it. I wasn't paying for anything extra or asking for extra. Is the customer not right? Was I being judged? Do they measure the portions? Why was this so difficult? Should I come back to this place? I'm in shock and left with so many questions...

El Pato did a fantastic job for us. We placed a large order about 40 hours before an event and they had the order ready on time. As always the food was delicious.

This is our goto spot for Carne Guisada and all day breakfast.

Nothing negative to say, just a heads up manager...chairs are sticky need to be cleaned. My shirt sticks to chair...

I ordered a Beef pato with refried beans and potatoes. I got a tiny tortilla, a smudge of beans, a few chunks of beef and a few more potatoes. We are not getting our money's worth.😒

Food was so good

I called in a Togo order. The young lady on the phone was very polite and made sure my order was received correctly. She was in a good mood and very pleasant.

I spent 20 minutes in line to get roaches in My beans

Can't believe you are still charging an extra $1.00 for high egg prices. HEY. Prices are back where they were. REMOVE THIS UPCHARGE. GREED.

We are visiting Harlingen for my dad's 50th HS reunion and staying in an Airbnb. We've honestly gotten most of our meals at this El Pato! I didn't know what a Pato was until today and I feel like my life has been changed forever. They are super fast, and friendly. The young woman working the window was so nice and did a great job. She said it was her second day :) our order was perfect and delicious. I recommend the enchiladas, tacos mexicanas and of course the patos.