Went with my cousin for the first time. The lady server there was attentive and well mannered. We were patient there because we could see that she was doing everything by herself. The ice cream was great, and i would love to go again.
Atmosphere: 5
Food: 5
Service: 5
Jeramy Gomez
My daughters and I love coming here. The bananas splits are one of our favorites, as well as the Sundays, waffle cones and shakes. They have a nice selection of ice cream. The employees are always nice and it's always clean. We will definitely be back soon. Give them a try.
Atmosphere: 5
Food: 5
Service: 5
sunflower
First time customer to this ice cream place . Older lady came out from the restroom you could tell she didn’t wash her hands . I was asking for help on the prices . She was so rude . Told me can’t you read the sign Tf . This lady needs to go so friken rude she told me hold up and left to the back so I took off first impression on this place was the worst I will never go again .. fire her she don’t want to work and make money . She just want to ruin people day ..
Atmosphere: 1
Food: 1
Service: 1
Esly Escanuela
We didn’t even make it thru the entire order without the lady w glasses giving us attitude and would answer so rudely. Had to leave halfway of her making the first ice cream bowl.
Atmosphere: 1
Service: 1
Joel Rodriguez
Bad customer service
The lady working there tonight with no name tag gives bad customer service.
It seem like a new employee was working and she did not help him and spoke to him very rude . Felt very sad for the new guy. I think he may have walked away totally from job because he never came back from the back room.
No receipt given .
Will probably never return.
A sign indicates locally own . Really , your giving Harlingen Business bad reputation.
DQ Harlingen rocks man .
AngelRdz8751
This is the closest marble slab to me, every time I come with my wife we have a great experience. The worker Maria has been the one to serve us every time and every time we go she is very nice and has a great conversation with my wife and I. Will be back for sure ! Thank you Maria for your help!
Atmosphere: 5
Food: 5
Service: 5
Anna Alvarez
Took my little sister to get ice cream from here and we only got one big ice cream cup so we could both share.I asked the lady if I could get an extra cup or spoon. She rudely said “no we don’t give cups” and continued on with another customer like seriously lady I couldn’t even get a small carton cup?! I’ve gone to other ice cream places and they kindly give me what I ask for or are nicer about stuff.
Atmosphere: 1
Food: 5
Service: 1
Fleoof
We are so sorry to hear- blah blah blah, many customers are having issues with one of the employees. We are not going to take the time and email the issue. You have a an issue right now, solve it. Fire her, do something
Miranda
This place has one female employee with ugly Attitude that is extremely RUDE!!! So much attitude for no reason, if you don’t like your job then GTFO!!! Knows how to ruin a persons day… they need to fire her!
Grasiela Gutierrez
The lady who serves is very bitter. I don't recommend this place.
This place is not worth it. The lady who works here is rude and killed everyone’s
Atmosphere: 1
Service: 1
steve melkioty
2 small cups of unblended ice cream....1 small cone blended...25 dollars..........never again......
Atmosphere: 2
Food: 1
Service: 2
virginia lopez
Always pleasant atmosphere. And great ice cream combinations!!
Destiny Gonzalez
Went in to purchase a cake and without even greeting us she quickly yells “that’s all we have” like jeez not a welcoming experience and as we were cashing out she just says “if you don’t know what to do read the box” like okay you’re the one who works here don’t you think you should have some type of customer service experience but I guess since not Next time will go to Dairy Queen
Fatima Hernandez
Very rude and disrespectful female employee. I see going through these reviews that people have had a similar experience, and nothing has been resolved which is shocking. I was taken back by the rude comments that were being made, it made the experience not enjoyable.
Went with my cousin for the first time. The lady server there was attentive and well mannered. We were patient there because we could see that she was doing everything by herself. The ice cream was great, and i would love to go again.
Atmosphere: 5
Food: 5
Service: 5
My daughters and I love coming here. The bananas splits are one of our favorites, as well as the Sundays, waffle cones and shakes. They have a nice selection of ice cream. The employees are always nice and it's always clean. We will definitely be back soon. Give them a try.
Atmosphere: 5
Food: 5
Service: 5
First time customer to this ice cream place . Older lady came out from the restroom you could tell she didn’t wash her hands . I was asking for help on the prices . She was so rude . Told me can’t you read the sign Tf . This lady needs to go so friken rude she told me hold up and left to the back so I took off first impression on this place was the worst I will never go again .. fire her she don’t want to work and make money . She just want to ruin people day ..
Atmosphere: 1
Food: 1
Service: 1
We didn’t even make it thru the entire order without the lady w glasses giving us attitude and would answer so rudely. Had to leave halfway of her making the first ice cream bowl.
Atmosphere: 1
Service: 1
Bad customer service The lady working there tonight with no name tag gives bad customer service. It seem like a new employee was working and she did not help him and spoke to him very rude . Felt very sad for the new guy. I think he may have walked away totally from job because he never came back from the back room. No receipt given . Will probably never return. A sign indicates locally own . Really , your giving Harlingen Business bad reputation. DQ Harlingen rocks man .
This is the closest marble slab to me, every time I come with my wife we have a great experience. The worker Maria has been the one to serve us every time and every time we go she is very nice and has a great conversation with my wife and I. Will be back for sure ! Thank you Maria for your help!
Atmosphere: 5
Food: 5
Service: 5
Took my little sister to get ice cream from here and we only got one big ice cream cup so we could both share.I asked the lady if I could get an extra cup or spoon. She rudely said “no we don’t give cups” and continued on with another customer like seriously lady I couldn’t even get a small carton cup?! I’ve gone to other ice cream places and they kindly give me what I ask for or are nicer about stuff.
Atmosphere: 1
Food: 5
Service: 1
We are so sorry to hear- blah blah blah, many customers are having issues with one of the employees. We are not going to take the time and email the issue. You have a an issue right now, solve it. Fire her, do something
This place has one female employee with ugly Attitude that is extremely RUDE!!! So much attitude for no reason, if you don’t like your job then GTFO!!! Knows how to ruin a persons day… they need to fire her!
The lady who serves is very bitter. I don't recommend this place.
Restaurantji Recommends
This place is not worth it. The lady who works here is rude and killed everyone’s
Atmosphere: 1
Service: 1
2 small cups of unblended ice cream....1 small cone blended...25 dollars..........never again......
Atmosphere: 2
Food: 1
Service: 2
Always pleasant atmosphere. And great ice cream combinations!!
Went in to purchase a cake and without even greeting us she quickly yells “that’s all we have” like jeez not a welcoming experience and as we were cashing out she just says “if you don’t know what to do read the box” like okay you’re the one who works here don’t you think you should have some type of customer service experience but I guess since not Next time will go to Dairy Queen
Very rude and disrespectful female employee. I see going through these reviews that people have had a similar experience, and nothing has been resolved which is shocking. I was taken back by the rude comments that were being made, it made the experience not enjoyable.
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