The quality in which the pizzas are being made is getting a lot better as of late. Looks like they are actually taking their time constructing the toppings on top of the dough and cooking it thoroughly. At one point they sucked. Keep up the good work!
Food: 4
Service: 2
Desiree Mitchell
Waited over an hour for pizza
Levi Linsten
Waited an hour and 15 minutes for two pizzas
Phyllis Berrong
Went to pick up phone order and they had no record of my call from 30 minutes ago. I rechecked the phone number and it was the Helotes location. Before this episode, I have had good experiences here.
Brooke Hoffmann
Awesome service. Kids were excited to get free cookies! :)
Allie Rocha
“Vicky” was on her phone the entire time and ignoring me while I was waiting to order! Idk who she is but this type of service is unacceptable! Will not be coming here again.
John Hardy
Great service.
Atmosphere: 3
Food: 4
Service: 5
Kally Mc
I’ve been going to this little Caesar’s for the last year and will not be returning. This site is always understaffed and food is lukewarm at best. However, I will share tonight’s experience for this review. I order my food at 545 and was issued an estimated pickup time of 6:12-6:17. I arrived at this location at 6:12 and decided to wait inside although my food was not ready yet. During my time there I noticed there was only one worker manning both the front and cooking. One other employee entered and left just as quickly so I am to assume that was the single delivery driver employed. Two people came in during my wait to ask about hot n ready pizzas, the response by the worker was, “let me see if this pizza is still good or not”. At one point a man came in, ordered the cheese pizza bites, paid his $4.36 and left. After which the worker returned to the back to continue cooking. Maybe within a minute the man came back in, took a 2 liter cherry Pepsi from the refrigerator at the front, walked out and left without paying for it. How much inventory must you lose weekly because customers have gotten wise to your practice of leaving your facility understaffed and the front of your store unmanned? My food wasn’t ready until 6:42. Let me rephrase that, I wasn’t GIVEN my food until this time because I watched the majority of it sit on the table in the back for a fair portion of my wait. My food wasn’t even warm when I got it to my car. To the owner of the establishment, do better. Keep your establishment appropriately staffed or shut down. There is another little Caesar’s just 4 miles away from you on Culebra and they will be receiving my business from this day forward. To the poor employee being worked to the bone for what I assume is barely minimum wage, I hope you find an employer who values your time and work because this owner clearly doesn’t care to adequately support his staff in numbers.
Atmosphere: 1
Food: 1
Service: 1
Morgan
I placed a large order online for pick-up a day before a company Halloween party. It came fresh out of the oven, ready for pick up within the timeframe, and the order was correct. Everybody was satisfied and impressed it was from Lil’ Caesars! Thanks, would order again!
Atmosphere: 5
Food: 5
Service: 5
Brandon Dix
I hadn't been to Little Caesars in quite a while and it was some of the best I'd ever had. Quite tasty. Better than it used to be. Not sure if they are doing anything different with their recipes, but it was good.
So much for hot and ready because there were not any at all so had to wait 15-20 mins for plain cheese pizza and it’s dinner time…terrible terrible, I guess you need to preorder from now on I guess
Atmosphere: 2
Food: 2
Service: 2
Michael Guerrero
Fast service and friendly staff. This small location is tucked away in a small shopping center. No dine-in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crazy Bread
Jacee Mum
Very rude, the supposed manager was mad because I would not take the old pizza cups and I requested fresh ones. He purposely made me wait 30 mins and they were disfigured and half the size. I will never visit this location again. Sloppy service. I wish I could post a picture so you could see what I was given. A what mess!!! Go elsewhere don't waste your time!
Atmosphere: 1
Food: 1
Service: 1
Chris Gonzales
Poor customer service ordered a pizza and waited 20 min to find out employee put pizza in the ready over and didn't call my name , asked for a pizza on the house , employee called his mgr on the phone to ask what to do , and he stated his mgr said he couldn't give pizza on the house for there mistake , poor management team !!
The quality in which the pizzas are being made is getting a lot better as of late. Looks like they are actually taking their time constructing the toppings on top of the dough and cooking it thoroughly. At one point they sucked. Keep up the good work!
Food: 4
Service: 2
Waited over an hour for pizza
Waited an hour and 15 minutes for two pizzas
Went to pick up phone order and they had no record of my call from 30 minutes ago. I rechecked the phone number and it was the Helotes location. Before this episode, I have had good experiences here.
Awesome service. Kids were excited to get free cookies! :)
“Vicky” was on her phone the entire time and ignoring me while I was waiting to order! Idk who she is but this type of service is unacceptable! Will not be coming here again.
Great service.
Atmosphere: 3
Food: 4
Service: 5
I’ve been going to this little Caesar’s for the last year and will not be returning.
This site is always understaffed and food is lukewarm at best.
However, I will share tonight’s experience for this review. I order my food at 545 and was issued an estimated pickup time of 6:12-6:17. I arrived at this location at 6:12 and decided to wait inside although my food was not ready yet.
During my time there I noticed there was only one worker manning both the front and cooking. One other employee entered and left just as quickly so I am to assume that was the single delivery driver employed. Two people came in during my wait to ask about hot n ready pizzas, the response by the worker was, “let me see if this pizza is still good or not”. At one point a man came in, ordered the cheese pizza bites, paid his $4.36 and left. After which the worker returned to the back to continue cooking. Maybe within a minute the man came back in, took a 2 liter cherry Pepsi from the refrigerator at the front, walked out and left without paying for it. How much inventory must you lose weekly because customers have gotten wise to your practice of leaving your facility understaffed and the front of your store unmanned?
My food wasn’t ready until 6:42. Let me rephrase that, I wasn’t GIVEN my food until this time because I watched the majority of it sit on the table in the back for a fair portion of my wait. My food wasn’t even warm when I got it to my car.
To the owner of the establishment, do better. Keep your establishment appropriately staffed or shut down. There is another little Caesar’s just 4 miles away from you on Culebra and they will be receiving my business from this day forward. To the poor employee being worked to the bone for what I assume is barely minimum wage, I hope you find an employer who values your time and work because this owner clearly doesn’t care to adequately support his staff in numbers.
Atmosphere: 1
Food: 1
Service: 1
I placed a large order online for pick-up a day before a company Halloween party. It came fresh out of the oven, ready for pick up within the timeframe, and the order was correct. Everybody was satisfied and impressed it was from Lil’ Caesars! Thanks, would order again!
Atmosphere: 5
Food: 5
Service: 5
I hadn't been to Little Caesars in quite a while and it was some of the best I'd ever had. Quite tasty. Better than it used to be. Not sure if they are doing anything different with their recipes, but it was good.
Food: 4
Service: 4
Restaurantji Recommends
As expected. Good service.
Atmosphere: 5
Food: 5
Service: 5
So much for hot and ready because there were not any at all so had to wait 15-20 mins for plain cheese pizza and it’s dinner time…terrible terrible, I guess you need to preorder from now on I guess
Atmosphere: 2
Food: 2
Service: 2
Fast service and friendly staff. This small location is tucked away in a small shopping center. No dine-in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crazy Bread
Very rude, the supposed manager was mad because I would not take the old pizza cups and I requested fresh ones. He purposely made me wait 30 mins and they were disfigured and half the size. I will never visit this location again. Sloppy service. I wish I could post a picture so you could see what I was given. A what mess!!! Go elsewhere don't waste your time!
Atmosphere: 1
Food: 1
Service: 1
Poor customer service ordered a pizza and waited 20 min to find out employee put pizza in the ready over and didn't call my name , asked for a pizza on the house , employee called his mgr on the phone to ask what to do , and he stated his mgr said he couldn't give pizza on the house for there mistake , poor management team !!
Service: 1
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