Rios Barbacoa Helotes, TX

I usually don't like to leave bad reviews. But I had no choice. Today I went in only to buy some flour tortillas. But decided on purchasing some tamales. When I sat down to eat some tamales with coffee. I was sitting there after taking a bite of the tamale. Never again will buy the tamales there. They were hard, to much masa, very little pork meat. And with no flavor. Please Rios hire someone that will make good tamales. Not worth the money.

Staple weekend barbacoa local for Helotes. Highly recommended for their quality and great prices.

Very nice workers great Barbacoa

Awesome food 😎

Service and staff are always the best

Atmosphere: 5

Food: 5

Service: 5

Best barbacoa in SA!

Atmosphere: 5

Food: 5

Service: 5

Good tasting barbacoa

Atmosphere: 5

Food: 5

Service: 5

Took a bite of my taco , with barbacoa, and I was chewing on a piece of what looks like plastic. I'm glad my kids don't really eat barbacoa because that would of been scary. I'm not the type of person to complain, but compromising my kids is not going unnoticed

Food: 1

Edit. I’m glad someone reached out to make our experience more than Satisfactory. This location went above and beyond what we asked and I’m grateful. That’s great management with exceptional barbacoa. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tamales, Salsas, 1 lb Barbacoa 10 Corn Tortillas 1-4oz Salsa, 1 lb Barbacoa 10 Corn Tortillas 1-4oz Salsa 1 Doz Tamales, Pint, Tamales Homemade, lb Barbacoa

Love it. Was there early, so there was a little wait. But that is alright.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: lb Barbacoa, Salsas, Tortillas

Very very disappointed with today's visit. We entered and there was a long line , no big problem cause it's Sunday. The team in the front has no direction and is super slow at getting orders out. They would take one order and then just chill out and then take another one at a time instead of using all the registers to move the line along. The team kept on looking whenever the door would open and just make a face and now the line is circling around the place. Next they run out of barbacoat is ready to serve but they don't notify the waiting customers. I only knew cause i was at the front of the line and could hear them whispering amongst themselves. They eventually got more after 15 minutes of waiting. Everyone in the line started complaining amongst themselves and they were just confused shat was happening. The couple in front of me started arguing because they were just not in the know and they had been waiting longer than me. A quick announcement from the team would have helped the situation. Very bad experience, not sure if this is Rios with the other brand in town. The barbacoa itself was very very greasy which made the experience very bad. I could chalk this up to just an off day but there is zero communication and just bad service . Other Rios locations are in and out within 3 minutes tops. Management please look into what happened and coach on how to communicate to your clients.

Atmosphere: 1

Food: 1

Service: 1

I usually just my Barbacoa at HEB, but they were out so we decided to try Rios. We only got 1/2 lb., and the small container was packed full. The meat was very lean and not greasy at all. At first, I thought $8 was a lot, but it was worth it and this is where I will be buying from now on.

Food: 5

Wow first time here great customer service. Great food. Fluffiest flour tortillas in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: lb Barbacoa, Charro Beans, Salsas, Tortillas

YUMMMMMM

Tamales have no flavor and hard pieces of pork in them, tried calling they don’t answer. I thought to give them a try again but this will be our last time at this location will stick to Culebra location where there food is way better and we’ve never had any issues.