Passing thru on a road trip and we went thru drive-thru. These people are on top of it. Customer service was great & food was great!!! Definitely will stop again on a road trip.
Food: 5
Service: 5
Juliana Rossow
Yummy fresh burgers and fries! Great ice cream too.
Atmosphere: 5
Food: 5
Service: 5
LaCorbett “Ty” Mapps
Parking: Large ass pot holes in the parking lot.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Grilled Cheese
Pamela Medina
There was a girl working the window that was rude a d didn't know what she was trying to do. She tried to charge me for an extra coke when she didn't give me my drink. It was clearly printed and charged for. She ruined our meal. I asked to speak to a manager and she wouldn't let me. This is twice this has happened with the same girl. I go there all of the time. I should not have to be treated like this when it is right on the receipt and she knew she only gave me one drink. She finally gave it to me after, I got ugly. I should not have to get ugly to get what I board for.
Atmosphere: 1
Food: 5
Service: 1
Alana Evans
Ice cream is great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Banana Split, Cone
Veronica OI I Betts
WHY the STUPIDITY of NOT serving MILK!! You are an ice cream place, WHERE is the MILK???
Atmosphere: 3
Food: 1
Service: 2
Shannie Pooh
They didn't get my order right even though I I repeated it 3 times and when I called up there because I was back at work they didn't pick the phone it rang for 3 min. When someone finally picked up they hung up iny face.
Kreig Blacke
The food and service was great
Atmosphere: 4
Food: 4
Service: 4
Tina Grantham
I was wondering if you could help me get in touch with the owner of the DQ in Terrell. The reviews are terrible and have been for a while. Here is my review after visiting tonight. Absolutely infuriating experience!
I would give a Zero if I could! This place is horrible!! Waited 20 minutes plus for a small dip cone. When it finally arrived my husband was almost done with his blizzard. The dip cone did not have a hard shell. It was barely covered with chocolate. Tasted terrible! They gave me a medium thinking that would make me happy, it didn't. I took it back to the counter and the person ‘acting like he was working’ told me he couldn't give me a refund because they made what I ordered. I left!
I wanted to also mention there was not a single clean table in the place! Every table had some level of grossness. I also had to listen to the guy that was supposed to be making my dip cone explain to his girlfriend why he didn't have any money even though he just got paid! You should be ashamed to call this place Dairy Queen!
Brooke Nucci
We live in town and always get excited when I see a DQ in the town we live(we have moved alot). Would definitely go a lot more but staff always has attitude or not friendly. They do always make exactly what we are wanting. That is why they get a 3 star and not lower.
I go there all the time. I love to eat there either dining in or taking out.save up on kids icecream tickets and have an icecream party with friends.?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Triple-Buster with Cheese, Fries, Brownie and Oreo Cupfection
Crissy Bailey
$1 tacos are delicious
Atmosphere: 5
Food: 5
Service: 5
Alana Gray
Although the guy who took my order did great (my order was a bit weird) and the food was fine.... The parking situation is atrocious. I had to park on the side where I ended up blocked in by cars in the drive-thru and when I was finally able to back out, I pull around only to find that I'm still not able to get out because there isn't enough room for my vehicle to go by the ones waiting in line.
Atmosphere: 3
Food: 5
Service: 5
Alex Owens
Menu is outdated, and they don't use the app for whatever reason. Charging so much but your menu being inaccurate is insane.
Atmosphere: 3
Food: 3
Service: 4
Gary Bush
Cashier named Lexi rushed me to Oder even though no one was in line behind me. She spoke very rudely and refused to hand me my cup and my change. As I waited for my food I witnessed her speak to and treat several customers with the same lack of respect. I arrived at home with my food just to find out it was all wrong.
Passing thru on a road trip and we went thru drive-thru. These people are on top of it. Customer service was great & food was great!!! Definitely will stop again on a road trip.
Food: 5
Service: 5
Yummy fresh burgers and fries! Great ice cream too.
Atmosphere: 5
Food: 5
Service: 5
Parking: Large ass pot holes in the parking lot.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Grilled Cheese
There was a girl working the window that was rude a d didn't know what she was trying to do. She tried to charge me for an extra coke when she didn't give me my drink. It was clearly printed and charged for. She ruined our meal. I asked to speak to a manager and she wouldn't let me. This is twice this has happened with the same girl. I go there all of the time. I should not have to be treated like this when it is right on the receipt and she knew she only gave me one drink. She finally gave it to me after, I got ugly. I should not have to get ugly to get what I board for.
Atmosphere: 1
Food: 5
Service: 1
Ice cream is great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Banana Split, Cone
WHY the STUPIDITY of NOT serving MILK!! You are an ice cream place, WHERE is the MILK???
Atmosphere: 3
Food: 1
Service: 2
They didn't get my order right even though I I repeated it 3 times and when I called up there because I was back at work they didn't pick the phone it rang for 3 min. When someone finally picked up they hung up iny face.
The food and service was great
Atmosphere: 4
Food: 4
Service: 4
I was wondering if you could help me get in touch with the owner of the DQ in Terrell. The reviews are terrible and have been for a while. Here is my review after visiting tonight. Absolutely infuriating experience!
I would give a Zero if I could! This place is horrible!! Waited 20 minutes plus for a small dip cone. When it finally arrived my husband was almost done with his blizzard. The dip cone did not have a hard shell. It was barely covered with chocolate. Tasted terrible! They gave me a medium thinking that would make me happy, it didn't. I took it back to the counter and the person ‘acting like he was working’ told me he couldn't give me a refund because they made what I ordered. I left!
I wanted to also mention there was not a single clean table in the place! Every table had some level of grossness. I also had to listen to the guy that was supposed to be making my dip cone explain to his girlfriend why he didn't have any money even though he just got paid! You should be ashamed to call this place Dairy Queen!
We live in town and always get excited when I see a DQ in the town we live(we have moved alot). Would definitely go a lot more but staff always has attitude or not friendly. They do always make exactly what we are wanting. That is why they get a 3 star and not lower.
Restaurantji Recommends
I go there all the time. I love to eat there either dining in or taking out.save up on kids icecream tickets and have an icecream party with friends.?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Triple-Buster with Cheese, Fries, Brownie and Oreo Cupfection
$1 tacos are delicious
Atmosphere: 5
Food: 5
Service: 5
Although the guy who took my order did great (my order was a bit weird) and the food was fine.... The parking situation is atrocious. I had to park on the side where I ended up blocked in by cars in the drive-thru and when I was finally able to back out, I pull around only to find that I'm still not able to get out because there isn't enough room for my vehicle to go by the ones waiting in line.
Atmosphere: 3
Food: 5
Service: 5
Menu is outdated, and they don't use the app for whatever reason. Charging so much but your menu being inaccurate is insane.
Atmosphere: 3
Food: 3
Service: 4
Cashier named Lexi rushed me to Oder even though no one was in line behind me. She spoke very rudely and refused to hand me my cup and my change. As I waited for my food I witnessed her speak to and treat several customers with the same lack of respect. I arrived at home with my food just to find out it was all wrong.
Atmosphere: 3
Food: 1
Service: 1
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