Steak 'n Shake

101 US-287, Henrietta
(940) 538-0406

Recent Reviews

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Jason Carabenciov

I asked for ranch dressing and they wanted to change me 0.55$ ich

Atmosphere: 1

Food: 5

Service: 1

Elisabeth B

We've come here a few times and the food is always good. However, they always close the ice cream machine down at least 30 minutes before closing, so we can never get our evening shakes. :(

Atmosphere: 3

Food: 5

Service: 4

Geno Froelich

Ordered a Banana shake and it’s the worst shake hands down that I’ve ever had. Does not have a sliver of banana, just artificial syrup. Doesn’t even taste like banana. Also I wanted to get Chili Mac Supreme and they only do burgers at this location.

Atmosphere: 3

Food: 1

Service: 3

Charlet Sanga

I stopped by after a long drive for a shake. The name of the restaurant is steak ‘n shake, but no shake because they close the shake machine one hour early at 9 PM. I guess it’s Saturday night and the staff has plans because the chairs are on top of the tables so no one can sit there.I guess the staff doesn’t want to be at work!

Atmosphere: 1

Food: 1

Service: 1

Missy Henthorn

I was going to leave a review about how terrible the customer service was, but after reading the other reviews I see they just don't care if customers are treated poorly.

Service: 1

Ronald Crandall

Typical fast food. Very busy today. Seems like forever to place your order. A family of 5 went ahead of me. I just ordered a large fry to go. They filled the family's order first. Efficiency could be better. Should have 2 people filling orders - one for simple orders and one for large orders. If the first is free they help the second.

Atmosphere: 3

Food: 3

Service: 2

Mayra “May” Rodriguez

Parking: Plenty space to menauver to park.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Double Steak Burger with Cheese

Joshua Marks

First time to a steak and shake… We have Been sitting in a DRIVE THRU for 30 minutes waiting on 2 burgers. What are they doing slaughtering the cow from scratch… also they forgot one of our orders after repeating it back correctly to us.
Definitely never going to steak and shake again, worst experience ever…

Atmosphere: 1

Food: 1

Service: 1

Danny Urrutia

Dude with blonde curly hair sucks ar customers service

Alastair Merrick

I was disappointed in the food here and there were lots of flies in the building.

Atmosphere: 2

Food: 2

Service: 3

Reid Beggs

Big fan of Steak and Shake. I love the smash burger style. I typically get the western burger. Always hits. Love the thin fries. Always a great value in my opinion compared to the typical burger joints.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wastern BBQ Burger Combo, French Fries

Mannie Nelson

I went to go to the drive thru sat there for about 10 minutes, then I went to the window because they never came to the speaker phone and they acted like they didn't see us. I will never stop at this location again due to the lack of attentiveness.

King Abdullah

Very delicious ?

Atmosphere: 3

Food: 4

Service: 3

4-WARD Communications LLC

Not impressed

Atmosphere: 3

Food: 2

Service: 3

Wizard's “WTF video and dronography” Dronography

Great place for carnivore people they cook all their meat in butter

Atmosphere: 5

Food: 5

Service: 5

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