The only reason I gave 1 star was there wasn't a zero star option. 10 people eating and 4 employees standing around talking. We were the only ones to be waited on and it took 5 minutes before someone came to take our order. I actually timed it. The only reason we waited so long was because I wanted to see how long it would take for someone to take the order. I couldn't believe we were asked to wait with so many people standing around.
Atmosphere: 1
Food: 3
Service: 1
Christi Rodriguez
Food is always cold
Atmosphere: 4
Food: 2
Service: 4
string bean bob
They served are football team some dry ass whoppers and cold frys 👎
Atmosphere: 1
Food: 1
Service: 1
Jose luis Perez ochoa
Not everyone speaks Spanish and we struggle to order in
Atmosphere: 2
Food: 5
Service: 2
Socorro Viernes
We ordered bacon and cheese on our whopper burgers and they charged us for it but when we got home we opened our burgers and there was no bacon or cheese in them so it's just like why ask of your not gonna put it on
Atmosphere: 1
Food: 1
Service: 1
Daniela Nunez
We went to redeem our kids free meals and the manager and crew were exceptional! It was early evening (receipt states 7/15 @6:30 p.m.) I didn't get names, but everyone made us feel very welcomed and were great to answer questions we had about the menu. The only challenge were some flies bothering us, but over all it was a cool and clean environment. We will definitely be back to visit this location. This type of customer service is top tier and very rare. Great job BK in Hereford!
Atmosphere: 4
Food: 5
Service: 5
Wanell Hull
I was traveling and drove through to grab a bite. I ordered the original chicken sandwich extra mayo add tomato. I started driving and went to eat it and it had so little mayo it might as well have been dry. The chicken was over cooked dried out or had been laying in heating tray too long. There was no tomato. The lettuce was old and gross. The bread was dry and hard. I took maybe 3 bites and had to throw it away it had a terrible taste. I had to pull forward to wait for this order, figured it would be fresh due to that. I drove on to my destination and started feeling a little queezy but thought maybe it was the heat and the fact I was hungry because I couldn't eat that sandwich. I had dinner with my family and the uneasy feeling did not get better. I have been sick all day ??? no one else is sick just me. I am thinking food poisoning from that terrible sandwich. I called the manager, he did say sorry but didn't seem to concerned. Said there has been no other complaints....if you stopped at the Burger King in Hereford and got sick, might let them know, maybe he might be more concerned.?
Atmosphere: 1
Food: 1
Service: 2
Procedural
Just sad
Ryan Leon
Food was baller the manger at the window was a respectful young man, his name was Xavier made sure I was out in a timely manner
Ahill
???Did not honor free Kids meal for my Sons award they were given at school!!!
Kid-friendliness: Did not honor my kids.Vouchers for free kids meals for awards from scho?
My son got food poisoning. We were passing and ended up in the urgent care.
Atmosphere: 1
Food: 1
Service: 1
Angel Valley
Bomb, they just need help in
Atmosphere: 4
Food: 5
Service: 2
Sal Rivera
Burger King in Hereford usually disappoints us by messing up our orders, but on this day they didn't. The Whopper with cheese was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Whopper
Bela Mejia
Love the food. Except I’d like my order to be correct.Burger King in Hereford is not your place to go. It smells like marijuana as employees smoke inside the facility. Employee will argue with you over the amount you pay and claim you didn’t give them the right amount. Paid with a 50.00 and cashier swore it was a 20.00 WORST SERVICE EVER!!!
The only reason I gave 1 star was there wasn't a zero star option. 10 people eating and 4 employees standing around talking. We were the only ones to be waited on and it took 5 minutes before someone came to take our order. I actually timed it. The only reason we waited so long was because I wanted to see how long it would take for someone to take the order. I couldn't believe we were asked to wait with so many people standing around.
Atmosphere: 1
Food: 3
Service: 1
Food is always cold
Atmosphere: 4
Food: 2
Service: 4
They served are football team some dry ass whoppers and cold frys 👎
Atmosphere: 1
Food: 1
Service: 1
Not everyone speaks Spanish and we struggle to order in
Atmosphere: 2
Food: 5
Service: 2
We ordered bacon and cheese on our whopper burgers and they charged us for it but when we got home we opened our burgers and there was no bacon or cheese in them so it's just like why ask of your not gonna put it on
Atmosphere: 1
Food: 1
Service: 1
We went to redeem our kids free meals and the manager and crew were exceptional! It was early evening (receipt states 7/15 @6:30 p.m.) I didn't get names, but everyone made us feel very welcomed and were great to answer questions we had about the menu.
The only challenge were some flies bothering us, but over all it was a cool and clean environment.
We will definitely be back to visit this location. This type of customer service is top tier and very rare. Great job BK in Hereford!
Atmosphere: 4
Food: 5
Service: 5
I was traveling and drove through to grab a bite. I ordered the original chicken sandwich extra mayo add tomato. I started driving and went to eat it and it had so little mayo it might as well have been dry. The chicken was over cooked dried out or had been laying in heating tray too long. There was no tomato. The lettuce was old and gross. The bread was dry and hard. I took maybe 3 bites and had to throw it away it had a terrible taste. I had to pull forward to wait for this order, figured it would be fresh due to that. I drove on to my destination and started feeling a little queezy but thought maybe it was the heat and the fact I was hungry because I couldn't eat that sandwich. I had dinner with my family and the uneasy feeling did not get better. I have been sick all day ??? no one else is sick just me. I am thinking food poisoning from that terrible sandwich. I called the manager, he did say sorry but didn't seem to concerned. Said there has been no other complaints....if you stopped at the Burger King in Hereford and got sick, might let them know, maybe he might be more concerned.?
Atmosphere: 1
Food: 1
Service: 2
Just sad
Food was baller the manger at the window was a respectful young man, his name was Xavier made sure I was out in a timely manner
???Did not honor free Kids meal for my Sons award they were given at school!!!
Kid-friendliness: Did not honor my kids.Vouchers for free kids meals for awards from scho?
Service: 1
Restaurantji Recommends
Very excelent spyci deluxe
Atmosphere: 5
Food: 5
Service: 5
My son got food poisoning. We were passing and ended up in the urgent care.
Atmosphere: 1
Food: 1
Service: 1
Bomb, they just need help in
Atmosphere: 4
Food: 5
Service: 2
Burger King in Hereford usually disappoints us by messing up our orders, but on this day they didn't. The Whopper with cheese was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Whopper
Love the food. Except I’d like my order to be correct.Burger King in Hereford is not your place to go. It smells like marijuana as employees smoke inside the facility. Employee will argue with you over the amount you pay and claim you didn’t give them the right amount. Paid with a 50.00 and cashier swore it was a 20.00 WORST SERVICE EVER!!!
Recommended dishes: Bacon King
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