My recommendation is use the App, first time in a Pizza Hut in 10 yrs and the person at the register had no patience for me to review the menu to figure out how to order (they have a ton of options). All that being said the chicken wings are good and next time we will not be trying hand tossed crust.
Atmosphere: 5
Food: 4
Service: 4
Amanda Garza
Service was horrible! The manger/owner was horrible.
nathaniel baucher
Terrible service. Order was supposed to be ready in 30 minutes and took over 1.25 hours. I wouldn’t have ordered from here if I would have known. The workers just kept saying a few more minutes.
Atmosphere: 1
Food: 1
Service: 1
Tim Thompson
I come to this location for take out pizza. My orders are always ready upon arrival and the food has always been very good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza, Pepperoni Sausage and Mushroom Pizza
Trina Gallegos
Quick meals
Atmosphere: 3
Food: 3
Service: 3
DK Freeman
No longer a good value for your money. This is a 2 topping pizza. Not sure where the toppings are. I asked for it to be remade and was told that it how a 2 topping pizza looks. Manager informed me there will ne no remakes. NOT A PROBLEM LADY I will no longer spend my money at pozza hut. Hewitt location has staff that appear dingy & unkempt. Pleade see photos of pizza & please note this is a medium pizza. Customer Service is a joke saying reach out to the store.
Atmosphere: 1
Food: 1
Service: 1
Blanca Villarreal
I called today to order a personal pizza and they told me they have run out because the special I think they just didn’t want to make more so disappointed at the crew
Ron Westbrook (FullSized)
Incredibly Rude. I called to place an order. I was asking if they had a particular special still available which I had an advertisement for. They literally hung up on me. I called back and asked "Did you just hang up on me?" The young girl said "Yes I did". I said "Why did you do that". She said "Because you didn't sound serious." I said "Did you bother to look up my phone number and see that I have ordered there several times before?"
Instead of admitting her mistake she continued to berate me about how I worded the call. Claiming "That's not how you are supposed to place an order". I didn't realize there was a specific script I was supposed to follow when ordering a pizza. Especially when inquiring about a special.
Needless to say I took my business elsewhere. I'm not even mad that she was so rude, but if they treat customers like that, how much do you think they care about your food?
The service was great. We ordered carry out, but the inside appeared pretty clean. The pizza was good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Dinner Box with Breaded Boneless Wings
Mandy G.
Save your money, go to Marco’s right down the road. If you want a piece of dry cardboard order the thin crust pepperoni pizza from here
Atmosphere: 1
Food: 1
Service: 1
Kayla Imbrogno
It’s a Pizza Hut. If you’re familiar with Pizza Hut, this is going to meet your expectations as far as taste, texture, and cost. As far as service goes, though, this place exceeded my expectations, which pushed me to write a review online about a friggin Pizza Hut. I haven’t eaten at a Pizza Hut in literally 20 years, but I had a weird day already and thought, why don’t I see what it’s like these days? I put a carry out order in and told myself, even if I need to make other plans for this afternoon snack at least I tried and at least the price is reasonable. Ordering online was quick and easy, and the pizza was ready at the estimated time. When I picked up the order, I was greeted by a friendly young man at the counter, received the pizza, then I was on my merry way. When I got home, I realized there was a serious issue with this order, so I called to see what could be done. They remade the order and had it ready in 20-25 minutes. This new order was perfect, and it was a nostalgic flavor trip through childhood sleepover memories. Is it a gastronomical masterpiece? No. Is it satisfactory franchise pizza? Absolutely. Will I order from here again? 100% because of the service I received and the consistent flavors one can expect. I typically avoid chain restaurants and fast food, but being a new resident of Waco (and suburbs) and having subpar experiences with the family-owned local pizza places, this may become my go-to pizza place.
Atmosphere: 4
Food: 4
Service: 5
William Legg
This place is always on point. On time, great service and food!
Atmosphere: 5
Food: 5
Service: 5
Chute 4 Rodeo Foods LLC
Very rare I’ll post negative remarks about a restaurant, but honestly , Walmart pizza is better. And the costs are way too high for this product .
Good pizza
Atmosphere: 4
Food: 5
Service: 4
My recommendation is use the App, first time in a Pizza Hut in 10 yrs and the person at the register had no patience for me to review the menu to figure out how to order (they have a ton of options). All that being said the chicken wings are good and next time we will not be trying hand tossed crust.
Atmosphere: 5
Food: 4
Service: 4
Service was horrible! The manger/owner was horrible.
Terrible service. Order was supposed to be ready in 30 minutes and took over 1.25 hours. I wouldn’t have ordered from here if I would have known. The workers just kept saying a few more minutes.
Atmosphere: 1
Food: 1
Service: 1
I come to this location for take out pizza. My orders are always ready upon arrival and the food has always been very good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza, Pepperoni Sausage and Mushroom Pizza
Quick meals
Atmosphere: 3
Food: 3
Service: 3
No longer a good value for your money. This is a 2 topping pizza. Not sure where the toppings are. I asked for it to be remade and was told that it how a 2 topping pizza looks. Manager informed me there will ne no remakes. NOT A PROBLEM LADY I will no longer spend my money at pozza hut. Hewitt location has staff that appear dingy & unkempt. Pleade see photos of pizza & please note this is a medium pizza. Customer Service is a joke saying reach out to the store.
Atmosphere: 1
Food: 1
Service: 1
I called today to order a personal pizza and they told me they have run out because the special I think they just didn’t want to make more so disappointed at the crew
Incredibly Rude. I called to place an order. I was asking if they had a particular special still available which I had an advertisement for. They literally hung up on me. I called back and asked "Did you just hang up on me?" The young girl said "Yes I did". I said "Why did you do that". She said "Because you didn't sound serious." I said "Did you bother to look up my phone number and see that I have ordered there several times before?"
Instead of admitting her mistake she continued to berate me about how I worded the call. Claiming "That's not how you are supposed to place an order". I didn't realize there was a specific script I was supposed to follow when ordering a pizza. Especially when inquiring about a special.
Needless to say I took my business elsewhere. I'm not even mad that she was so rude, but if they treat customers like that, how much do you think they care about your food?
Service: 1
Excellent staff and great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was great. We ordered carry out, but the inside appeared pretty clean. The pizza was good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Dinner Box with Breaded Boneless Wings
Save your money, go to Marco’s right down the road. If you want a piece of dry cardboard order the thin crust pepperoni pizza from here
Atmosphere: 1
Food: 1
Service: 1
It’s a Pizza Hut. If you’re familiar with Pizza Hut, this is going to meet your expectations as far as taste, texture, and cost. As far as service goes, though, this place exceeded my expectations, which pushed me to write a review online about a friggin Pizza Hut.
I haven’t eaten at a Pizza Hut in literally 20 years, but I had a weird day already and thought, why don’t I see what it’s like these days? I put a carry out order in and told myself, even if I need to make other plans for this afternoon snack at least I tried and at least the price is reasonable. Ordering online was quick and easy, and the pizza was ready at the estimated time.
When I picked up the order, I was greeted by a friendly young man at the counter, received the pizza, then I was on my merry way. When I got home, I realized there was a serious issue with this order, so I called to see what could be done. They remade the order and had it ready in 20-25 minutes. This new order was perfect, and it was a nostalgic flavor trip through childhood sleepover memories. Is it a gastronomical masterpiece? No. Is it satisfactory franchise pizza? Absolutely. Will I order from here again? 100% because of the service I received and the consistent flavors one can expect. I typically avoid chain restaurants and fast food, but being a new resident of Waco (and suburbs) and having subpar experiences with the family-owned local pizza places, this may become my go-to pizza place.
Atmosphere: 4
Food: 4
Service: 5
This place is always on point. On time, great service and food!
Atmosphere: 5
Food: 5
Service: 5
Very rare I’ll post negative remarks about a restaurant, but honestly , Walmart pizza is better.
And the costs are way too high for this product .
Atmosphere: 1
Food: 1
Service: 1
Loading...